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“Not a Marriott Property, and it shows!” 1 of 5 bubbles
Review of Riessersee Hotel Resort

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Riessersee Hotel Resort
GreenLeadersSilver level
Saint Louis, Missouri
Level Contributor
410 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
“Not a Marriott Property, and it shows!”
1 of 5 bubbles Reviewed 9 December 2012

Went there to book a dinner reservation on December 3rd, 2012. Three people at the front desk and no one even asked if they could help me. Told them I used to stay at the property and wanted to make a reservation for dinner. They said go to the rest. and I did, no-one was there!

Went back to the front desk, and told them no-one was there, they said someone was going to bring an English menu to me in lobby, Never happened.

Went back upstairs and met a young chef, he informed me the no longer have menu's in English!

Will not waste my time with this place and frankly, I don't think they will be in business at this rate. This was once one of my favorite Marriott properties in the World, but will not go back!

  • Stayed December 2012, travelled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank jerrycoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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352 reviews from our community

Traveller rating
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    68
    39
    31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 1 October 2012

My sister-in-law booked the room so I didn't know what to expect. We received a suite with an upstairs and downstairs and two bathrooms (upstairs bathroom had a bidet). Both bathrooms were large and the lotion, shampoo and conditioner (a rarity in europe) were of exceptional quality. The bathrobes and complimentary slippers were also appreciated when we came back from a day trip of pour rain. To take a hot shower and lounge in a bathrobe with slippers was a treat. The furniture was beautiful and the pant press was appreciated. The breakfast was very good and Sunday's spread included Prosecco for mimosas. The inside restaurant was okay and a bit spendy but the one gentleman manning service of the whole dining room was exceptionally service oriented. My one complaint is that I started my "special time" unexpectedly my first night. They had NO feminine products at all - not to purchase, not as stand-by's at the front desk, not in the public bathrooms. Hummmm.

Room Tip: If you can get it, rooms with a view of the lake and mountain are wonderful.
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  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank LonelyPlanet1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsport TN
Level Contributor
224 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 15 August 2012

Located out of Garmisch, the hotel has a nice spa and pool. There is a pleasant lake which one of the serveral restaurants at the resort overlooks. The rooms were interesting as the room we had was situated with the bed in a loft. No problems for us, but could be a problem for elderly people.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jekyll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marysville, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

Very nice hotel. Wait staff were very nice. Would recommend again. A little expensive but worth it. Not many speak english but it was OK. Beautyful location on the lake. Suggest walking the trails to the Bobsled sites. It is worth it to see the Olympic sites from 1936.

Room Tip: Don't choose the Maisonette Suite, its not worth the extra $. We also had a double room, very n...
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  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiel, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 February 2012

We booked the Christmas special and the New-Year special offer.
Stayed with our three Kids (9-7-1) in a nice Maisonette Suite. Very friendly staff, Hotel Director Mr.Zinn always kind. We njoyed the Pool and the very good Ski-school Service for the Kids.
The Christmas evening was marvelous ! Traditional music (Zitter, Guitar), gifts and story-tales for the Kids. Champaign at the Christmastree and a very good gala dinner in a lovely arranged restaurant !
Days between the holiday we njoyed in the city/town which is 30 Minutes walk from the Hotel (Downhill) or went to some of the mountain shelter which are all around the location.
The New Year´s Eve was awesome !
Kids were in the Kids-Club until 10.30 p.m. we´ve njoyed the fantastic gala dinner !!
The staff (!) cared for our Baby with addiction.
Almost over the top the display of fireworks with sound and vision was impressing !
If you wanna stay in Bavaria for Christmas vacation, skiing and a outstanding good location you should book the Special arrangements in the Rissersee Resort !
Thks 4 that good time we´ver had !
It would be in total excellent if.... the price would not be that high ;-)

Room Tip: Rooms with view to the City are very nice, Maisonette Suite with Lake view are renovated and even be...
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dannewerker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 27 January 2012

We spent a weekend in January in the Riessersee hotel which was supposed to be a special treat for a birthday. We had booked a suite so that we could accommodate our daughter. Unfortunately, our request to have a view at the lake and mountains was not fulfilled as one could only see the prominent balconies next to ours so that was a bit disappointing. The room itself was not very big so luckily we had a king size bed upstairs. The bathroom only had a bathtub and the switch of the mixer tap was broken so the sprinkler couldn't be used. We complained and it was repaired, but it would have been nice to hear a "sorry" from the hotel staff. Further, they did not consider preparing the sofa for our daughter so we had to ask again (of course, no apologies...). The furniture looked worn and did not make us feel like in a 4 star hotel... The restaurant in the Seehaus was good although the main course took a long while as they prepared the wrong dish. The bar was nice with pool billiard tables, kicker and a large screen that showed snowboarding movies from a projector and we enjoyed it very much: the cocktails were good and reasonably priced.
The swimming pool was large enough to swim, but the service at the Spa didn't impress: The highly recommended offer for a massage at a lower price was later on not granted as the staff members didn't agree upon what to do so the one doing the massage claimed afterwards that this had been the "normal" massage so the full price was due - not nice!
The breakfast was manifold and offered enough for everyone to fill up for the day. I would not recommend the hotel as it looks outworn and you can get much better quality for the money.

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank biaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 24 November 2011

Good points were:
Location. As long as you reliase it is not close to town centre before you go.

Hotel reception staff were friendly.

The pool and jacuzzi was was good.

Happy hour in the bar each evening

Bad points:
Asked for non-smoking but room smelled of smoke.

Poor selection of eating places They advertise several restaurants but when we stayed there was only one (Seehaus Restaurant) open so no choice.

Poor service and choice in Seehaus restaurant. Here the menus choice was very limited and service very slow and poor. They were able to get the order wrong both night - forgot to bring one starter first night and then second night brough the wrong soup

Breaksfast was adeqate but not great for a 4 star hotel.

If hotel restaurants were open it would have made such a difference

  • Stayed November 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank RRM67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riessersee Hotel Resort

Property: Riessersee Hotel Resort
Address: Riess 5, 82467 Garmisch-Partenkirchen, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Garmisch-Partenkirchen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Garmisch-Partenkirchen
#11 Spa Hotel in Garmisch-Partenkirchen
#11 Ski-In / Ski-Out Hotel in Garmisch-Partenkirchen
#13 Luxury Hotel in Garmisch-Partenkirchen
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Riessersee Hotel Resort 4.5*
Number of rooms: 166
Official Description (provided by the hotel):
Holidays in Bavaria In the middle of the Bavarian alps, high above Garmisch-Partenkirchen the Riessersee Hotel Resort welcomes its guests with bright prospects for an unforgetable stay. Next to the main building, at the shores of lake Riessersee, is the Seehaus (lake house) with nine luxury suites and a fantastic panorama terrace. Enjoy culinary delicacies in our restaurants - original Bavarian or international food is offered. The spa area guarantees well-being in every season with its chlorine-free Grander water indoor pool, sauna and steam bath. Relax with the unique view to Alpspitze, Waxensteine and Zugspitze. Riessersee Hotel Resort in Garmisch-Partenkirchen - the perfect place for holidays for the whole family, for your wedding in Bavaria, honeymoon, for meetings or events. Perfect holidays in Bavaria. ... more   less 
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Also Known As:
Riessersee Hotel Sport & Spa Garmisch-Partenkirchen
Riessersee Hotel Sport And Spa Resort
Riessersee Hotel Resort Garmisch-Partenkirchen, Germany - Bavaria

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