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All reviews small bathroom free parking very nice hotel adjoining rooms bavarian charm hotel restaurant railway station partnach gorge third floor cable car supermarket town mountains skiing gap sauna germany
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Reviewed 15 February 2016

We had a girls ski trip for 5 days. The hotel was excellent value and our deal even included a ski pass. Comfortable beds, clean , good customer service. Excellent breakfast buffet with a huge choice. And a pool and sauna, !! Located in Partenkirchen the oldest part of town , close to plenty of traditional Bavarian restaurants.

Room Tip: Rooms facing the front have a better view.
  • Stayed: February 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this reviewResponded 17 February 2016

Dear Anne,

we very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch-Partenkirchen.
It is always a pleasure to receive positive feedback. We will share your comments with our team.

We are looking forward to welcome you again at out hotel.

Kind regards from the bavarian alps

The Mercure Hotel Garmisch-Partenkirchen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2016

I was pleasantly surprised by the Mercure in G-PA. I read many of the reviews posted on TripAdvisor and most of them were quite negative: some complained about the unfriendliness, others about the noise, and others about the pool/spa area. I must correct all three complaints as the staff is nice and collaborative, the rooms are quite and clean, and the spa area well maintained and with a nice sauna, steam bath, and pool (free for hotel guests). We would definitely come back.

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
Thank benedetta g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2016

Mercure is located in Partenkirchen side of the town, close to the picturesque village streets. We took a taxi from railway station, costed 8e. The hotel is impersonal ja a bit worn out. The rooms need to be renovated. Sounds from other rooms and the corridor as well as lousy pillows disturbed our sleep (some drunken guy laughed in the corridor 2 a.m.). Breakfast was average.

Room Tip: At least near the elevator increases the potential of noise.
  • Stayed: December 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank bluecatHelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this reviewResponded 12 January 2016

Dear bluecarHelsinki,

Thank you for taking the time to tell us about your experience at the Mercure Hotel Garmisch-Partenkirchen.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologise.
At the moment we are in the planning phase to renovate our house.
We would be pleased to welcome you as a guest again at our Mercure Hotel Garmisch-Partenkirche.
Kind regards from the bavarian alps.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2016

Is an average Mercure hotel,little old little tired but with staff to prevent some anomalies eg dirty pillows ! Staying for four nights (Christmas days) with nice weather who helped us to walk in around the hotel area at the village who had lot of options for dinner shopping or other activities.Our staying include breakfast (not super)but with enough selection of meat cheese sweets...Restaurant who had dinner at Christmas night do have some standard meals (THE FANTASTIC HAMBOURGER !!!)like all hotels.Fitness facilities is little be old and cold (some times)but if you like to swimm or to make sauna checked before wear your swimwear.Overall,yes,come back to Partenkirchen and Garmisch.
P.S. The building is like block of flats but the hotel floors is only four.

Room Tip: As always higher floor (MAXIMUM 4th floor)away from elevetor.
  • Stayed: December 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Giannis_Anna96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2016

The location is not easily accessible by foot from Train Station. Taxi is strongly recommended if travelling with luggage.

Quite disappointed with the behavior of the front deck which was quite rude and unfriendly. However, just only that lady (quite middle-age). Others staffs are fine.

One big positive thing is the location of the hotel is quite close to the supermarket which you can find wide variety of food/drink.

  • Stayed: December 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank NewbieGastronomist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this reviewResponded 11 January 2016

Dear NewbieGastronomist,
Thank you very much for taking your time to describe your impressions during your stay.
We want to apologize us for the inconvenience which you had during your stay.
Be assured that we will discuss this matter with our front office staff.
It is correct, that our hotel is pretty far to foot from the trainstation, so we recommend you to use the taxi, or one of the two buslines which have the station next to our hotel.
We would be pleased to have you as a guest again at our Mercure Hotel Garmisch-Partenkirchen.
Kind regards from the alps.

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