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“Regular stays: always excellent”

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Zeitwohnhaus Suite Hotel & Serviced Apartments
Ranked #3 of 36 Hotels in Erlangen
Certificate of Excellence
Antony, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Regular stays: always excellent”
Reviewed 11 November 2013

I generally spend one night in this hotel every 2 or 3 weeks for work.
I really appreciate it for: the cleanliness, the room design, the breakfast (always a good cake at breakfast :) ) and the service, friendly, and efficient.
Two examples regarding the service:
- I once forget to bring money for the dinner, they lent it to me, and charged it on the main bill=> perfect.
- Other example: I have a fixed price negotiated with my company. In the summer, when prices where lower for everybody, they indicated it to me and charged the lower price, which I found a very honest and clear behavior, as always with them.

Situation in town is perfect.

I highly recommend this hotel.

Note: it seems that only rooms in the dependance have always the air conditioning: to be considered when you book your room in the summer.

Room Tip: Prefer the dependance
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francois-G77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
    74
    38
    9
    2
    4
See reviews for
22
18
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69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Krakow, Poland
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 September 2013

I spent there one night actually yesterday. The room was very modern and clean. Free wifi available, very comfortable bed. I slept so well that in the morning i missed my breakfastas. I was behind schedule.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Aspirynek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
124 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 14 June 2013

If you want to see the worst unfriendly front desk people then stay here.

You feel like they are cursing at your face.

They want to shout that you are NOT welcome in their hotel !!!

The rooms are very small even for EU standards.

No AIRCONDITIONER !!

Front rooms are loud due to street traffic.

Back rooms are loud because the neighbors celebrate parties almost every night during the summer.

Mornings the cleaning people are loud...

It is also very expensive ...

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank IANA940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2013

I arranged a stay for 16 people over the weekend of the beer festival and from strat to finish was impressed by the serivce. Before we had arrived Bente was kind enough to organise transfer from the airport as well as take delivery from a local store. The accomodation was very comfortable and to a high standard at a reasonable cost. The breakfast was great and the staff exceptionally friendly and helpful giving us tips on the local area and recommending a great local bier garden to cycle to. All in all a great place to stay. Thank you!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 44ringo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_ZWH, Manager at Zeitwohnhaus Suite Hotel & Serviced Apartments, responded to this review, 6 June 2013
Dear Matt,
Thank you very much for your feedback regarding your staying @Zeitwohnhaus!
It was a pleasure to have you and your guys in our Hotel, we really hope to see you again to the "Bergkirchweih Erlangen" in 2014. Your Zeitwohnhaus - Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alcochete, Portugal
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2013

They charge you a reservation that you did not receive confirmation, because of an email error, and they confirm that error, but just dont care and charge your CC, they are dishonesty and unfriendly people, i just dont advise anyone staying here with this Dishonesty people, they just want to grab your money nothing else.

  • Stayed March 2013, travelled on business
    • Service
Helpful?
6 Thank Ana Cristina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_ZWH, Manager at Zeitwohnhaus Suite Hotel & Serviced Apartments, responded to this review, 28 May 2013
Dear Ana Cristina, Thank you for your feedback. As already discussed on the phone, you booked a so-called "HotDeal", this booking came directly through a online Portal. The associated restrictions, such as no refund of the cost or of a non-arrival are clearly described and can be viewed for each "HotDeal". When making your reservation on the booking portal, you receive a confirmation from the portal itself, not from our side. So we never had any influence on false correspondence between you and the booking portal. Therefore it is incomprehensible to us that you accuse us of dishonesty and unkindness, especially since you have never met us. You haven´t been our guest at anytime. We regret your anger. However, we are sure, that if you would have booked us directly, it wouldn`t have come to such difficulties.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 April 2013

Stayed here for 6 weeks during a business visit to Germany. Great place to stay with very good amenities which include wifi with excellent strength and speed, good kitchenette and enough space in wardrobes to keep all my stuff.
The location was also very good because you have a Pizza place right opposite and a Netto outlet (supermarket) just a 3 minute walk down the street
Only thing is in summers you need to ask for the tower fan cos it can get very hot

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VaRuN_a_KuMaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_ZWH, Manager at Zeitwohnhaus Suite Hotel & Serviced Apartments, responded to this review, 29 April 2013
Dear Varun, thank you for your comments. It makes us happy to read that you were satisfied with your stay in Erlangen. Please notice, that we also offer air-conditioned apartments in our new Zeitwohnhaus DEPENDANCE. So when you come back to Erlangen one day, you can try one of those - just let us know. We wish you all the best for the future and hope to see you again. Thank you for staying @Zeitwohnhaus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zoetermeer
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 April 2013

September 2011 I had first stay at Zeitwohnhaus, I stayed there until March 2013 being there almost every week (excluding holiday) It is a perfect place to have long stay.
.
Hotel staff is just excellent.

I am still trying to find a place in Munich beating this place but so far unable to find place in Munich having even same level of comfort as this one!

I will recomend this hotel high

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 99Ruud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_ZWH, Manager at Zeitwohnhaus Suite Hotel & Serviced Apartments, responded to this review, 16 April 2013
Dear Ruud, thank you for taking the time to write your opinion on our guest services and hotel facilities. We are very pleased to hear that you were satisfied with your stay at the Zeitwohnhaus. We also enjoyed having you as our guest for such a long time, it was a pleasure hosting you. Please make sure to come back, if you have to stay in Erlangen again. We hope to welcome you in future and wish you and your family all the best. Thank you for staying @Zeitwohnhaus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Zeitwohnhaus Suite Hotel & Serviced Apartments

Property: Zeitwohnhaus Suite Hotel & Serviced Apartments
Address: Luitpoldstr. 10, 91054 Erlangen, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Franconia > Middle Franconia > Erlangen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 36 Hotels in Erlangen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Zeitwohnhaus Suite Hotel & Serviced Apartments 3*
Number of rooms: 66
Official Description (provided by the hotel):
ZEITWOHNHAUS Suite-Hotel & Serviced Apartments 66 individually designed, amply dimensioned hotel-rooms, apartments and representative suites. From 25 m² - 65 m² according to the demand and requirement. Enjoy absolute privacy and a modern living ambience with us, with a fully fitted kitchen, designer baths, high quality parquet flooring and excellent services. As hotel rooms or temporary accommodation, as a workplace or a centre for representatives to receive visitors. Free PAY-TV service, international TV programs an free internet acess by glass fiber 300 MBit/s are zeitwohnhaus standards. Whether for only one night or for a few months. The suite hotel is suitable for short and longer stays alike. Short-term accommodation in the new generation suite hotel Erlangen Centre, Luitpoldstrasse 10. ... more   less 
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