Arrived late on a Sunday evening to be greeted by the receptionist leaving for the night!!!
Not good......but got worse when I was informed that I wasn't expected as no further arrivals were due.
After some checking and a couple of calls the receptionist admitted that an error on their part had meant my booking had not been made in their records (thankfully I had my copy of the booking info with me!)
I had booked an apartment but was instead given a single room. for only one night as the hotel was fully booked and I was advised ( to be on the safe side) to investigate the possibilty of alternative accomodation.
Spoke with the manager the following morning who was apologetic and reassured me that I would not have to move. And that I would receive a discounted rate for my stay, although as my room type had been downgraded this was expected!
Aside from this the hotel was excellent, lovely breakfast and very clean. English tv in all rooms and an excellent location.
There is no lunch or evening food available but the central location is ideal for either end of Erlangen's town and restaurants.
Despite the sticky start, I would recommend the Kral and would happily stay again.
- Official Description (provided by the hotel):
- Enjoy your stay at our Apartment-Hotel KRAL on your Business trip or including your Family. The Hotel is located in close proximity to the numerous clinics, the Franconian International School, the Siemens Headquarters and the Siemens Training Center. ... more less
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