I stayed here with 3 friends in May for a couple of nights. The service was prettty commensurate with the normal German service you get - i.e. shockingly impersonal and poor. Breakfast service was awful - we turned up and 9.45 when breakfast ended at 10.30 to be told that they had run out of hot food and breakfast was over!! They then huffed and puffed when we asked for them to go and cook some more. There were 7 guests asking for this and we all just couldnt believe what we were told. The serving staff were more interested playing with their mobile phones than service! The second day was not much better - again staff on their phones, we had to even lay our own table for breakfast...there were no cups/cutlery out so we had to go and "help ourselves". Disappointing considering the star rating of the hotel and the 100 euro's a night it cost. I wont be visiting this hotel or Germany again.
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- Also Known As:
- Eurostars Grand Central Hotel Munich