We were guests at the Eurostar Grand Central for the third time in four years. We know there are plenty of great hotels to choose from but we keep returning to this property for more than the close proximity to the Wiesn. I like the cleaniness of the hotel, the friendly staff (which can speak English), the amenities (pool, sauna, restaurant and bar), the comfortable bed and free wi fi. Being a previous guest I can be objective with the level of service and quality of room toiletries. If hotel management does read this I hope they return to the shampoo/conditioner and soap they use to give guests back in 2011. I'm sure the guest would also appreciate softer toilet paper — not a big deal but considering how much the room rate is the quality of the TP is a good metric to judge hotels. Part of my stay included breakfast which I think is of excellent quality and selection. The staff were helpful for small requests like an iron for the room.
If you're looking for a hotel to stay at during Oktoberfest this hotel is only two blocks to the S Bahn, 60 feet to a tram stop,10 minute walk to the Wiesn, close to the bus and train stations and just 5 minutes away from an outdoor bier garten. This is also a very safe-at-night location for us tourists!
Just to let you know how attentive the management are here; we filled out a comment card to voice a concern about the daily cleaning of our room. Not only did they read our comment but they replied with a token of appreciation. Great customer service and I will return.
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- Also Known As:
- Eurostars Grand Central Hotel Munich