First of all I should state I was already having a bad day. I stayed only one night. The dinner food in the restaurant was good and the evening staff was polite and helpful but I don't know whether it was the inability of the German speaking staff to understand "Do you have feather pillows and if you do can I have one please?" or what the issue was but it took a hand full of calls and mixed messages and knocks on the door with foam pillows before I just gave up. What really got to me however was the cab driver in the morning - he would not let me put my carry-on in the back seat so I could get tickets et al organized - he yelled at me, took my large bag out of the trunk, slammed it on the pavement and stormed in to yell at the desk personnel that he wasn't taking me anywhere unless all the bags were in the trunk (my carry-on is a pull along in very clean condition) - the desk staff shrugged their shoulders and returned to their duties - so the carry-on went in the trunk. Not funny. This taxi drive was scary but I was running exactly on time and didn't want to chance missing my flight as I had connecting one in London. I took his number and wrote to the cab company. I hope I never have to rate a hotel this low again.
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- Also Known As:
- Novotel Muenchen Airport Hotel Schwaig b. Nuernberg