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“Pleasantly surprised at the value for money +free Wifi”

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Novum Hotel Muenchen Am Hauptbahnhof
Ranked #248 of 389 Hotels in Munich
Reviewed 21 June 2014

We arrived at this hotel for business purposes in April and was pleasantly surprised .
Staff lovely and friendly and remembered I was a coeliac and my gluten free bread was always offered at the breakfast table and any other choices available, and a great choice of foods.
The room was small but adequate and it could do with a little fridge which would fit under the table easily and a room safe in the clothes cupboard and it would be better than the 5* hotel we stayed in a month later in Munich ! The fridges could be hired out on a wkly basis , and due to the security problems in hotels the safe should be a standard commodity.
Only problem we found was when a coach load of students arrive you have to be down early for breakfast as they were like a swarm of locusts and it was gone very quickly !
The window opened onto the road facing the train station but was great to have fresh air .
Service 5* definitely come back here again especially if they have a room safe and fridge .

  • Stayed: April 2014, travelled on business
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Thank oldbean48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Muenchen Am Hauptbahnhof, responded to this reviewResponded 23 June 2014

Dear oldbean48,

first off we would like to thank you for your detailed review. We are very well aware that this takes a considerable effort from your side and we thank you very much for your time.
Of course we are particularly pleased about the positive comments. Although we take those that are not so considerably for our hotel very serious. Rest assured that after thorough internal research, we take the necessary steps to correct the issue whenever possible!
We would, however be very pleased to welcome you again upon your next visit in Munich.
thank you again
the management

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239 - 245 of 876 reviews

Reviewed 18 June 2014

The hotel itself was clean and staff very polite. My only objection and something to look out for is the price. On arrival we were told this was the only room left at 149e. After a day out and about we arrived back at the hotel to find they were advertising the rooms at 79e per night. So my advise is make sure you book online in advance to make sure you get proper rate. Apart from that it was fine.

Stayed: May 2014, travelled as a couple
Thank eastkilbride13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Muenchen Am Hauptbahnhof, responded to this reviewResponded 19 June 2014

Dear Eastkilbride13,

thanks alot for your review! We appreciate you taking the time to write this review! We are very well aware that this takes a considerable effort from your side and we thank you very much for your time.
Regarding the different rates we can assure you that we always offer you the best avaibale rate and of course as you noted it is very imporatant to book early to get the best rates. The day you payed more was probably a very busy day in munich and our hotel therefor the price level raises. Nontheless we hope to welcome you again in our hotel upon your next travel to munich.
best regards
Sven Fischer
Electronic Distribution Manager

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Reviewed 15 June 2014

Very polite and helpful staff. Good breakfast and clean, even though quite on the small size rooms.
Location is great, as just on the other side of the road from the main train station and 10-15 mins walk to the city centre.
Would stay there again if we are to visit Munich.

  • Stayed: April 2014, travelled as a couple
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1  Thank Monika531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Muenchen Am Hauptbahnhof, responded to this reviewResponded 19 June 2014

Dear Monika531,

We thank you very much for your time and effort to rate our Winters Hotel Munich am Hauptbahnhof in such great detail. We are pleased to read that you enjoyed your stay and found our staff friendly and helpful and the rooms to be clean. We were happy to read that you found the hotel was in a great location. We hope to welcome you again in our hotel.

best regards
the managment

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Reviewed 18 May 2014

Just returned from this hotel and would have to say that it is perfectly situated to explore Munich,but rooms are small and not particularly clean.Breakfast was good as long as you were up before 7.30am afterwards we found the breakfast buffet was very restricted ie not topped up.Overall very average

Room Tip: Get up early for breakfast to avoid dissappointment
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  • Stayed: May 2014, travelled as a couple
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Thank luton57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

An "interesting" experience that can be summarised as follows:

CONS

1. Probably the strangest staff I've ever had to deal with!
Unnecessarily defensive even when you ask a simple question. The blokes are slow and lazy, the girls are wild cats! I wouldn't call them rude (it's hard to define beyond cultural differences), just weird.

2. Tiny and old bathroom!
The shower is so small (I am only 5 5', 1.65m), I could barely fit in it. Its base and curtain were meant to be white, but they were actually more closely resembled the colour of mustard! The water pressure was very good, which meant that the slimy curtain was drawn towards you, pushing you even further towards the grimy 1960's white-tile wall!

3. Small and smelly room, but I guess that's what you get opposite the central station.
I did know the rooms would be small, and that's fine. The smell, on the other hand, was unbearable. It wasn't actually dirt, but more like a combination of rotten beer and some industrial cleaning product. Even with the toilet door closed, I couldn't pleasantly stay in my room in the evenings. If you open the window you get all the pollution and noise yet there's no air-conditioning in the rooms at all! The corridors stink of fags too..

4. The internet is very slow.
It requires you to register and provide your e-mail and home address, telephone numbers, shoe size etc. Also, it wouldn't really work on my laptop (I've got a strong IT background), and had to tether through my phone!

5. Wrong place to be at night!
Around the area it's full of dodgy looking people, casinos and gentlemen’s clubs. Not quite as intimidating as it sounds, but certainly not nice.


PROS

1. Directly next to the S-line and 2 minutes across the U-line.

2. 5-10 minute walk from the main shopping area and central square.

  • Stayed: May 2014, travelled on business
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2  Thank Billy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

The room was very small, location is very good to Hauptbahnhof and airport bus to Munich Airport, staff is OK...could be bit friendlier (even just bahnhof (station) hotel). Ibis is better value (5 min more distance from Winter Hotel) I pick up these hotel because I had to use my point from expedia.com (the chepest hotel around the area) I wont stay more than 1 nite or if have to pay full price I rather go to Ibis.

Room Tip: Very good for single budget traveller who has to catch very early morning flight.
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  • Stayed: April 2014, travelled solo
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1  Thank Robertus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

The hotel is located in the heart of the city and right at the main railway station. It is just about 10 minutes walk from the historic Marienplatz.

We stayed here for 4 nights and the price is affordable. Breakfast was good with wide selection of foods and of course fresh coffee.

The location is perfect as the hotel is directly opposite the main railway station and it makes our journey out of Munich to other places such as Salzburg very easy.

  • Stayed: February 2014, travelled as a couple
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Thank Mork0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Muenchen Am Hauptbahnhof

Address: Arnulfstr. 12, 80335 Munich, Bavaria, Germany (Formerly Winters Hotel Munchen Am Hauptbahnhof)
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #248 of 389 Hotels in Munich
Price Range: £45 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Muenchen Am Hauptbahnhof 3*
Number of rooms: 138
Official Description (provided by the hotel):
The Bavarian state capital and high technology metropolis is a prosperous European city by the beautiful Isar and offers visitors a variety of interesting attractions such as the Frauenkirche, Pinakothek, Hofbräuhaus, Allianz-Arena or the famous Viktualienmarkt.The Winters Hotel München · Am Hauptbahnhof is located in the heart of the city and right at the main railway station. It is just a few steps away from the historic Marienplatz. The world-famous Oktoberfest can also be reached on foot. ... more   less 
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