We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best location !” 3 of 5 bubbles
Review of Novum Hotel Munchen Am Hauptbahnhof

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Novum Hotel Munchen Am Hauptbahnhof
Ranked #206 of 381 Hotels in Munich
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Best location !”
3 of 5 bubbles Reviewed 7 August 2014

Best location , just 100 meters from train station , secure area and lots of restaurants around ,

I stayed one night only, hotel itself is average to clean , the only problem was very small room , with a twin bed and 14 inches TV and small desk inside the room.

for one night was ok but more than that , I wont recommend .

and the last, it was expensive comparing to other hotels, If I had more time for sure I would find a better one.

Room Tip: Ask for Room size !
See more room tips
  • Stayed April 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Joupin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

783 reviews from our community

Traveller rating
    90
    295
    257
    85
    56
See reviews for
123
300
72
66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Melbourne, Australia
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 27 July 2014 via mobile

Just ended our 3 night stay here, quite happy to leave.

The room was just big enough to be comfortable. My partner said he enjoyed the bed, I did not. The pillows are beyond soft, basically useless. The bathroom is small yet has all necessities and good water pressure and hot water. There is no mini fridge, no air conditioning and no space for storage of luggage. Worst of all, quite horrible wifi; it would disconnect at least 1 time every minute, making it virtually impossible to use. The no air conditioning is a big problem as there is no airflow, making it very stuffy. There are soundproof windows, yet they had to stay open all the time to get some sort of air through. Also making it hard to sleep as it is quite loud around this area. Perhaps much better suited as a winter hotel as you would have the windows closed and there is a heater, making it quite cosy and very quiet.

The location as most say is great, very convenient for all areas.

The breakfast is quite poor. There is a large selection of goods, hot and cold, yet the selection is of poor quality; overcooked eggs, undercooked bacon, etc.

The staff we encountered were nice and helpful when needed.

Overall, I would not recommended this hotel. I'm sure there is better value for money around the same area.

Stayed July 2014, travelled as a couple
Helpful?
Thank leahhh17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Munchen Am Hauptbahnhof, responded to this review, 11 August 2014
Dear leahhh17,

Thank you very much for taking the time to rate the Winters Hotel Muenchen am Hauptbahnhof. We appreciate our Guests feedback even if it is not so positive like yours. It helps us to improve our products and services. Rest assured that after thorough internal research, we take the necessary steps to correct the issue whenever possible!

with best regards from Munich
Sebastian Schwarz
Hotelmanager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 July 2014 via mobile

We stayed 3 nights. The hotel was lovely and clean and in a great location close to the train station and other Munich sights. The only down side to this hotel was no air conditioning. The rooms were very hot ( we stayed during 30 degree days mind you) and it made it difficult to sleep at times. Other than this, we enjoyed our stay.

Stayed July 2014, travelled as a couple
Helpful?
Thank Hayley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Munchen Am Hauptbahnhof, responded to this review, 11 August 2014
Dear Hayley G,

thanks alot for your detailed review. We are happy to hear that you found our hotel clean and in a great location. We are aware of the problems that guests have when it is that hot. Usually we are able to supply you with a fan next time just ask at the reception.
We hope to welcome you again in Munich maybe next time for a snowy vacation! :-)

Best regards from Berlin (Winters HQ)
Sven Fischer
Electronic Distribution Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stowmarket, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

This hotel is very well located near the main railway station and is convenient for all forms of public transport. The staff were very friendly and helpful. The room was comfortable. There was a good choice at breakfast. I would certainly use it again.

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Munchen Am Hauptbahnhof, responded to this review, 11 August 2014
Dear Chris L,

first off we would like to thank you for taking the time to write a review. We appreciate it that you found the staff friendly and the rooms to be clean and comofortable.
We hope to welcome you again in the future.

best regards
Sebastian Schwarz
Hotelmanager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

I arrived at the Hotel on Sunday 29th June and found the young man on the Reception to be somewhat unwelcoming but he was in strict contrast to all the remaining Reception and Restaurant Staff. The Hotel is superbly situated opposite the Hauptbanhof and within two minutes walk of excellent Radius Tours. I was travelling alone and the room was adequate, clean and well mainatined. I would agree with another review which stated that towels were changed daily even if you left them on the towel rail. I would also agree that the room was hot and I slept with the window open but luckily I did not have excessively hot weather during my stay.
The breakfast was very satisfactory and the restaurant staff friendly and efficient.
This was my second visit to Munich and I doubt that I will be returning in the near future but have in mind to visit Berlin and use the Winter Chain of Hotels in that City.

Room Tip: I asked for a quiet room but from the layout of the Hotel, it would appear that there were only room...
See more room tips
  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BathDaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Receptionist at Novum Hotel Munchen Am Hauptbahnhof, responded to this review, 11 August 2014
Dear BathDaniel,

thanks alot for your detailed review. We are happy to hear that you enjoyed your stay at the Winters Hotel Muenchen am Hauptbahnhof. We hope to accommodate you again in Berlin.

Best regards and safe travels.
The Winters Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 23 June 2014

The hotel locates directly opposite the Munich Central Station (Hauptbahnhof), which is a great advantage for convenience.

However the cost of the room may be too high for travellers expecting a lower cost. The room price was about 100EUR per night but the room was quite disappointing. Thanks to Tripadvisor, we have requested a room facing the back, and it was facing a car park. Occasionally there were cars screaming there, but overall the room was quiet enough.

However the room was really small - containing two single beds and a toilet. There was little room for putting the luggage or to relax.

During our stay in the hotel, Munich was suffering from hot weather - always above 30 degrees Celsius during daytime. The room had no air-conditioning, which was quite hard for the both of us.

We didn't have our breakfast at the hotel, as Hauptbahnhof and its surrounding areas are busy districts which have plenty of restaurants to be chosen with, so we chose to have our breakfast outside.

Room Tip: Facing the back is vitally important. The side facing Hauptbahnhof is pretty noisy as the station ha...
See more room tips
  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Oesophagus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Leiter Front Office at Novum Hotel Munchen Am Hauptbahnhof, responded to this review, 3 July 2014
Dear Oesophagus,

thank you for taking the time to comment in such great detail about our hotel. We were happy to read that you found the hotel clean with a great location. However, we also noticed your comments that were not so positive for us. Regarding the size of the room we are sorry that it did not fullfil the expectations. We have various roomsizes from 14 sqm to 45 sqm at different roomrates . The smallest rooms enable us to keep those room rates at a very affordable level, because even though the rate seemed high to you we yield our daily best rates very carefully and make sure you always have the best available rate according to the occupation to the market. We would, however be very pleased to welcome you again upon your next visit in Munich so that we could deliver the service that you expect.
thank you again

best regards
the management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

I really enjoyed our 4 nights at this hotel.
It was right opposite the central station, you couldn't miss it. There is an ALDI and a REWE around the corner to grab any bits you might need, too.
The staff were welcoming, and we went straight up to our room which was not facing the train station, and we were in an end room.
There room itself was exactly what we had expected for a central 3* hotel- nothing to write home about but perfect for a budget city break. There were 3 beds in the room, and it was cleaned daily to a high standard. There is a sign in the bathroom saying if you wish for your towels to be washed put them in the bath, to help save the environment. Every day I got fresh towels, even when I said I didn't need new ones. One day the cleaner was in my room and I told him not to change the towels and save the environment, and he STILL changed them. This was a little confusing.
Overall I would recommend this to friends looking for a cheap stay in Munich city centre. I would also stay here again if I went back, which I'm sure I will.
While we didn't try breakfast (12€ per night!) or go to the bar, the whole hotel was great from what we saw.

There was one negative about my whole experience in this hotel- the HEAT. There is no air conditioning and the room was so hot at night times it woke us up. We ended up having to sleep with the window open, which is fine until drunken people decide to sing past your window in the early hours. Aircon would be a great addition.

While in Munich you can use your public transport ticket on trams, S Bahns and U Bahns. In the main station you can buy a 'PartnerTicket' day pass for up to 4 adults for €11.60. Great for getting around.
If you are looking for a way to get from the airport to town, Lufthansa bus goes straight to the main station for €17 return.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vjllh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven F, Manager at Novum Hotel Munchen Am Hauptbahnhof, responded to this review, 23 June 2014
Dear vjllh,

thank you very much for such a detailed review. We are very well aware that this takes a considerable effort from your side and we thank you very much for your time. Of course we are particularly pleased about the positive comments. Although we take those that are not so considerably for our hotel very serious. Rest assured that after thorough internal research, we take the necessary steps to correct the issue whenever possible! Thanks again for all your comments and we are looking forward to welcoming you again as our guest.
best regards
the managment
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Munich hotels
0.1 mi away
Vi Vadi Hotel
Vi Vadi Hotel
#137 of 381 in Munich
3.5 of 5 bubbles 767 reviews
0.0 mi away
Hotel Amba
Hotel Amba
#310 of 381 in Munich
3.5 of 5 bubbles 683 reviews
0.0 mi away
Creatif Hotel Elephant
Creatif Hotel Elephant
#194 of 381 in Munich
3.5 of 5 bubbles 516 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
NH Muenchen Deutscher Kaiser
0.1 mi away
Hotel Alfa Muenchen
Hotel Alfa Muenchen
#169 of 381 in Munich
3.5 of 5 bubbles 304 reviews
0.3 mi away
Hotel Dolomit
Hotel Dolomit
#253 of 381 in Munich
3.5 of 5 bubbles 671 reviews
Show Prices
Show Prices
Show Prices

Been to Novum Hotel Munchen Am Hauptbahnhof? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novum Hotel Munchen Am Hauptbahnhof

Property: Novum Hotel Munchen Am Hauptbahnhof
Address: Arnulfstr. 12, 80335 Munich, Bavaria, Germany (Formerly Winters Hotel Munchen Am Hauptbahnhof)
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #206 of 381 Hotels in Munich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novum Hotel Munchen Am Hauptbahnhof 3*
Number of rooms: 138
Official Description (provided by the hotel):
The Bavarian state capital and high technology metropolis is a prosperous European city by the beautiful Isar and offers visitors a variety of interesting attractions such as the Frauenkirche, Pinakothek, Hofbräuhaus, Allianz-Arena or the famous Viktualienmarkt.The Winters Hotel München · Am Hauptbahnhof is located in the heart of the city and right at the main railway station. It is just a few steps away from the historic Marienplatz. The world-famous Oktoberfest can also be reached on foot. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Odigeo, Hotels.com and Agoda so you can book your Novum Hotel Munchen Am Hauptbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing