We chose this hotel because my parents stayed in it last year in August 2012 and they said it was a good hotel. However, since then the quality of the hotel terribly dropped their quality. I believe this is because they are fully booked, but I believe this is not an excuse for bad quality. The Maintenance should be prioritized in this hotel. The first room we got, the pipe under the sink was leaking each time we use the sink, I did not complain to see if housekeeping service will do anything. Disappointingly they wiped the water without fixing the cause which shows a disconnection between the cleaners and the management or maintenance team. We moved to specious room after 2 weeks, the door of the room does not lock only if you slam it hard. This is insurance especially we keep our stuff in the room. Not to mention the bed sheets are dirty and towels are smelly in both rooms!
The hotel is lacking the valet and Bellman service; in worst cases you will bush your luggage cart to your room!
I hope they upgrade their services again as the hotel location is great, as it is located by the English Garden Park.
- Official Description (provided by the hotel):
- Located only minutes from the Englischer Garten, the Hilton Munich Park hotel is a peaceful retreat in the city, located 15 minutes from the city center and 30 minutes from Munich airport. Many famous sights like the BMW museum, the Olympiapark and the Allianz Arena are just a short drive away. Unwind in this stylish Munich hotel and enjoy a new level of comfort and contemporary design. Every space has been designed to the highest standard, reflecting a fresh and modern, yet elegant look. Choose your own taste sensation in the Tivoli restaurant and take in the majestic views of the Eisbach River. Make use of the hotel's extensive leisure facilities to help you relax and rejuvenate. A fully equipped fitness center with a range of cardiovascular and resistance machines, an indoor pool as well as a sauna and steam room give you the freedom to choose how you would like to unwind. The spa area offers a great variety of massage and beauty treatments as well as personal training and physiotherapy. Each guestroom is decorated in a modern style with sliding patio doors, opening on to a private balcony. For a touch of luxury, step up to an Executive Room or Suite, for exclusive access to the Executive Lounge offering complimentary breakfast and refreshments. Choose the Salon Marco Polo room on the 15th floor for stunning panoramic views of the city and the Alps. The charming roof terrace also sets a stunning backdrop for special occasions and evening events. ... more less
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- Also Known As:
- Hilton Park Munich Hotel Munich
- Hilton International Munich
- Hilton Munich
- Munich Hilton