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“Great location and efficient staff”

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Holiday Inn Munich - City Centre
Ranked #80 of 382 Hotels in Munich
Solihull
Level 6 Contributor
378 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Great location and efficient staff”
Reviewed 31 March 2014

Our group travelled in from the airport by train and the hotel is part of a shopping complex above Rosenheimer Platz S-Bahn station - as well as being just a couple of stops from the city centre. Super breakfast buffet, comfortable rooms and mostly good services - pity that this doesn't extend to free Wi-Fi for non-loyalty scheme members

  • Stayed March 2014, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SolihullRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RituAgni, Guest Relations at Holiday Inn Munich - City Centre, responded to this review, 1 April 2014
Dear SolihulRichard,

Thank you for your positive feedback. I hope your group had a nice time here in Munich. The internet is available for free to all our guests in our business center. It is also included in the reservation if you reserve one of our high floor city view superior rooms.
Thank you once again for choosing us. We value your business and look forward to welcoming you with enhanced service standards in the days to come.
Best regards
Ritu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
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Luxembourg City, Luxembourg
Level 5 Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 March 2014

I stayed on the 6th floor which is devoted to IHG members. The room was nice, spacious, modern, with tea and coffee making facilities. However, there was no safe in the room. The bed was very comfortable. Regarding toiletries, there were hardly any, just the announcement that you can get at the reception whatever you have forgotten at home.

The location was very good, just a 5 minute walk from Isartor and 15 - 20 minute walk from Marienplatz. The S-Bahn station Rosehnheimer Platz was very close. You actually did not have to go outside to reach it. You can just walk through the underground shopping area directly from Holiday Inn to the S-Bahn. The airport S8 line stops here too.

I did not have breakfast included in the room rate. The breakfast buffet was ok, but 25 euro was really too much for that.

Taxi stand was just in front of the hotel so it was efficient to get a taxi. As other reviews said, it is a busy hotel. The lobby area feels more like a bee hive. There were morning queues to check-out. I paid my invoice on my last night to save the time on check out.

Tip for dinner: self service restaurant Gast (Rosenheimer Straße 5) in the cultural centre Gasteig. Good food reasonably priced.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria_F111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RituAgni, Guest relations at Holiday Inn Munich - City Centre, responded to this review, 1 April 2014
Dear Maria_F111,
Thank you for your valuable feedback including the useful tips for our future guests. The toiletries, like the note in the room says, are available at the Reception. The breakfast buffet with live cooking station and gluten free choices is available for economical prices at the time of check in. Please ask one of our friendly team members at your arrival.
Thank you once again for including us in your travel plans. Look forward to welcoming you with greater enthusiam next time you visit us.

Kind regards
Ritu
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Sydney, Australia
Level 6 Contributor
187 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 March 2014

The hotel is centrally located, only 10-15mins walk to the centre. We arrived by car, there is an underground car park at the hotel so that worked well. Check in was very busy, took about 15 mins to get checked in and the same was true at check out time. An extra person at reception would not go amiss at busy times. Room was fine, nothing exciting, but clean with a good bed. The room had a city view which was very good. Breakfast was good with a large selection, although it was very busy.
Overall this hotel works well if you are looking for something of a good standard close to the city. Be aware that it is a very busy hotel. If you are looking for something quiet or boutique then this is not the place.

Room Tip: Ask for a room with a city view
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RituAgni, Guest Relations at Holiday Inn Munich - City Centre, responded to this review, 1 April 2014
Dear Barry L,
Many thanks for taking time to review our hotel. It is our pleasure to be your host. I have forwarded your valuable feedback to the relevant department for the necessary action.
Thank you for staying with us. I look forward to welcoming you with enhanced service standards in the days to come.
Kind regards
Ritu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2014

We've just returned from a 3 night break in Munich and were delighted with our stay. We arrived early (around 11am) but it wasn't a problem we were given a room straight away. The room was basic but very clean and comfortable with lovely fluffy towels. I liked that the windows opened in our room so we could have some fresh air.

The location is great, you don't even have to go outside if the weather is bad to get onto the S-Bahn. It's a very short walk through a shopping centre, great to nip into to buy some snacks to keep in the room!!

All of staff were very friendly giving us great tips on where to eat on 2 of the evenings (I highly recommend Augustiner Braustuben and also Bella Italia just down the road) and on one evening we ate in the hotel restaurant. Look out for very tall Thomas behind the bar! We cannot thank him enough for his exceptional service. He remembered us on the 2nd night just by what drinks we ordered and was there again for the 3rd night. He kept us entertained (along with the night's team!) and also recommended the most amazing church to visit!

Overall we were very pleased, great location, great service and the food was also lovely on the one night we ate dinner. I recommend the cherry liqueur behind the bar!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ToriaEllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RituAgni, Guest Relations at Holiday Inn Munich - City Centre, responded to this review, 1 April 2014
Dear ToriaEllen,
Thank you for your lovely feedback with useful tips for our future guests. It is our sincere effort to provide all our guests with quality service and comfortable accomodation. I will certainly share your kind words with Thomas.
Thank you once again for staying with us. I look forward to welcoming you with greater enthusiasm in the days to come.
Best regards
Ritu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
165 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 22 March 2014 via mobile

Why? This is hard to describe, I just did not get a good feeling from this place. First, no safe in the room. Okay, paranoid I know, but I want security first, particularly when you can walk from the roof into my room. Second, the volume of people seemed to make this place rather impersonal. Once again, I am being too particular, but I have stayed at large hotels like that that did not have that vibe.

On a positive note, the breakfast was great, and included in the price. Trains were close and easy to access. The hotel was an easy walk to center city, and more importantly, and easy walk to Keller Hoffbruau Huas.

Stayed March 2014, travelled on business
Helpful?
1 Thank Donald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_Guest_Relation, Leiter Gästebetreuung at Holiday Inn Munich - City Centre, responded to this review, 24 March 2014
Dear Donald G.,

thank you for your candid feedback! We are sorry that you did not feel as comfortable in our hotel as we would have wished. I would like to emphasise that the security of our guests is our highest priority. Thank you for honorably mentioning our breakfast buffet and the central location. I hope that you enjoyed your time in Munich!

Best regards,
Franka Henke
Guest Relations
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Falls Church, VA
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 March 2014

Very centrally located with direct access to the S-Bahn train via a shopping Center. It appears to be popular with business travelers. Room was clean and comfortable. Located next to the river and a ten to fifteen minute walk to most attractions.Nice bar area across from reception

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wrekdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RituAgni, Guest Relations at Holiday Inn Munich - City Centre, responded to this review, 24 March 2014
Dear wrekdriver,
Thank you for your nice feedback. It is our pleasure to be your host. Look forward to serving you soon with greater enthusiasm.
Best regards
Ritu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avarua, Cook Islands
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 March 2014 via mobile

Stayed here for 3 nights, queuing up to checkin needs to be improved which i noticed across the days i walked pass the recption area. Everyone is all crammed up which sometimes you have to either walk around the bar area to get pass the queue to get to the elevators or walk through the queue.

The beds were comfortable, rooms were nice and no problem with noise, breakfast was ok.

The hotel is not far from marienplatz, restaurants and bars. Sban underneath the hotel very convenient. Wish i had known about the sban from the airport to the hotel as i had to pay 65euros for the taxi. Well I know for next time. Otherwise i think this hotel deserves 4 stars from me. I would stay here again.

Stayed March 2014, travelled on business
Helpful?
Thank CCMani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RituAgni, Guest Relations at Holiday Inn Munich - City Centre, responded to this review, 24 March 2014
Dear CCMani,
Thank you for your valuable feedback. I am pleased to know that you liked the location, the beds and the breakfast. My apologies that you had to walk through the queue to get to the elevator. The S8 brings you from the airport straight to the Rosenheimer Platz wehere you just follow the signs to Gasteig to get to the hotel.
Thank you for choosing us for your travel needs. Look forward to welcoming you with greater enthusiasm in the days to come.
Best regards
Ritu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Munich - City Centre

Property: Holiday Inn Munich - City Centre
Address: Hochstrasse 3, 81669 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Luxury Hotel in Munich
#56 Business Hotel in Munich
#57 Family Hotel in Munich
#57 Romantic Hotel in Munich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Munich - City Centre 4*
Number of rooms: 582
Official Description (provided by the hotel):
Welcome to the Holiday Inn Munich - City Centre! Just over a quarter mile from the Deutsches Museum, this hotel in Munich offers comfortable rooms. The S-Bahn Station 'Rosenheimer Platz'is only 55 yards away, just 2 stops from the 'Marienplatz'.Located in a shopping complex, the Holiday Inn Munich - City Centre has air-conditioned rooms with comfortable beds, pillow menu, a spacious desk, free Internet, satellite TV, minibar and and tea/coffee facilities. Please be aware that we are a non-Smoking Hotel! Bavarian and international specialties are served in Restaurant Grat³. Snacks and cocktails are available in the newly renovated open lobby. The front desk is open 24 hours a day. Computers in the business Center in the lobby provide free internet access.Covered parking spaces are available in the public garage in the same building complex(against extra charge. The Munich Central Station can be reached in 10 minutes by S-Bahn, Munich's Airport (Josef-Strauss Airport)in less than 40 minutes. Important Information: Our pool is closed until further notice! ... more   less 
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Also Known As:
Holiday Inn Munich - City Centre Hotel Munich
Munich Holiday Inn

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