We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lots to recommend!” 4 of 5 bubbles
Review of Mercure Hotel Muenchen City Center

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mercure Hotel Muenchen City Center
Ranked #48 of 381 Hotels in Munich
Certificate of Excellence
Glasgow
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Lots to recommend!”
4 of 5 bubbles Reviewed 23 February 2014

I really enjoyed my single night at the Mercure. There are a number of backpackers' hostels on Senefelderstrassse which made things a little noisy during the night. Having said that, the location was ideal for me because the hotel was only 5 minutes from the main train station and I wanted to catch an early train. It is also on 10-15 minutes walk from the Marienplatz. The reception staff were very friendly and I really appreciated the complimentary drink which I was offered. My room on the top floor actually had two levels, 'upstairs' for sleeping and 'downstairs' for relaxing. I really liked it. There is beer and soft drinks in the minibar and no charge! Breakfast was OK but perhaps not the strongest part of the offering. There was a juice machine but it wasn't working and the cooked breakfast was barely hot enough. I would say the Mercure would be an excellent base for a visit to Munich.

Room Tip: Ask for one on the top floor
See more room tips
  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gerdunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 25 February 2014
Dear Gerdunn,

thank you very much for your review of the Mercure Hotel Munich City Center.

We are proud that you enjoyed your stay in our "Maisonette Room" and especially thank you for your positiv comments concerning the friendliness of our staff.
At Mercure, we strive for the best possible service and quality and will immediately check the heating of our live cooking station at the breakfast buffet.
Thank you again for your feedback.
We are looking forward to welcome you back during your next visit of munich.

Sincerely
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,847 reviews from our community

Traveller rating
    635
    888
    234
    63
    27
See reviews for
389
712
143
363
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stafford, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

This hotel is situated just across the München Hauptbahnhof, so very central and convenient. We received a lovely welcome at reception. Our room was big and beautiful. There is a mini-bar with a few drinks free of charge, the bathroom is big and you are provided with all the necessary toiletries. Wifi is also free of charge and very easy to use, you don't need to login or anything. We had our breakfast included, it is a buffet system with a very wide choice of food and drinks. Their orange juice machine is awesome!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CJMar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 25 February 2014
Dear CJMar,

thank you very much for your positiv feedback.
We are happy that you enjoyed our spacious rooms, our free Minibar and our breakfast.
I will share your comments with our team. This will encourage them continuing to work on the best possible service.

Thank you again and come back soon!

Sincerely
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
haifa
Level Contributor
151 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

hotel is really nice, we had a big triple room.
wi fi was free of charge,
we had to ask to refill of soaps and shampoo almost everyday.
breakfast is good but overpriced, 20 euros is too expensive...
not the best area of the city, but it is really close to everything.
only one person can use the gym everytime, so you cant go with your friend to the gym... which is strange...

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bdelad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 25 February 2014
Dear bdelad,

thank you very much for the review of our hotel.
We have used your remarks to check our service and have added some Gym Cards to meet the higher demand.
The missing soap is defenetly not our standard and we will take the apropriate measures to prevent such occurences in the future.

Thank you again for your feedback. We are looking forward to welcome you again in Munich.

sincerely
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east yorkshire
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

just returned home after three night stay here cannot praise this hotel enough the desk staff to the young breakfast staff wonderful stay would stay here again great location train station across the road

Room Tip: get a courtyard room slept like a log
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 100dawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 13 February 2014
Dear 100dawn,

We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive such a positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Sincerely
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Munich hotels
0.0 mi away
Marc Munchen
Marc Munchen
#8 of 381 in Munich
4.5 of 5 bubbles 1,376 reviews
0.1 mi away
Schiller5 Hotel
Schiller5 Hotel
#10 of 381 in Munich
4.5 of 5 bubbles 444 reviews
0.5 mi away
Hotel Mercure Muenchen Altstadt
Show Prices
Show Prices
Show Prices
0.1 mi away
Eurostars Book Hotel
Eurostars Book Hotel
#30 of 381 in Munich
4.5 of 5 bubbles 1,024 reviews
0.1 mi away
Courtyard Munich City Center
0.1 mi away
Aloft Munich
Aloft Munich
#23 of 381 in Munich
4.5 of 5 bubbles 528 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Hotel Muenchen City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Hotel Muenchen City Center

Property: Mercure Hotel Muenchen City Center
Address: Senefelderstr. 9 | Ludwigsvorstadt, 80336 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Munich
#30 Family Hotel in Munich
#33 Romantic Hotel in Munich
#46 Business Hotel in Munich
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Muenchen City Center 4*
Number of rooms: 167
Official Description (provided by the hotel):
The Mercure Hotel München City Center is located just 109 yards from the main train station. Relax in our comfortable surroundings: All 167 spacious rooms are air-conditioned and have WIFI. Our CBH-certified hotel boasts five meeting rooms for up to 70 people. The hotel is situated close to the train station, which is also beneficial for air travel, and the airport is a 45-minute drive away via the S8 highway. The A9 highway will bring you to the hotel, where you can park in the public garage.Our Standard Rooms are equipped with modern LCD TVs offering 100 international channels (including Sky Cinema and Sky Sports), a high-quality bed, comfortable seating, a functional desk space with WIFI, a free minibar and a kettle.Superior Rooms with approx. 323 sq. ft (30 sq. m), our Superior Rooms offer even more room for relaxation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Agoda, Booking.com and Hotels.com so you can book your Mercure Hotel Muenchen City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hotel Muenchen City Munich
Mercure Hotel Munich
Mercure Muenchen City Center

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing