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“Good location and great staff”

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Mercure Hotel Muenchen City Center
Ranked #55 of 382 Hotels in Munich
Certificate of Excellence
Chicago, Illinois
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good location and great staff”
4 of 5 bubbles Reviewed 22 June 2014

This is a business hotel located near Main train station in Munich..Good size rooms and very nice breakfast buffet included. The personnel is very kind and helpful. Free WIFI
The area is not very nice since is near a Central Train Station but certainly Munich is a safe place to walk. The hotel has a parking at EUR 17/day. We arrived from vienna by train and rent a car one day for visiting the castles then was a perfect selection for our trip
The airport is a ride of 45 min and EUR 75 by taxi then using the train or rented car could be a better idea
In that street you could find 3 hotels and 4 hostels for backpackers then you could find people on street until late night...but the street is quite and safe
The Italian Restaurant at the street corner is a nice alternative for dinner

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller_LZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 23 June 2014
Dear "Traveller_LZ",
We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always nice to receive positive feedback and especially your comments about our copious breakfast buffet and our Team are a pleasure.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,882 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Sydney, Australia
Level Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

We stayed at this hotel for 2 nights. The hotel is very near the Munich Hauptbahnhof, about 10-15 minutes walk from the station. It is on the street where about 3 backpackers hostels are. The reception people (Sebastian & Maria) were very friendly, cheerful and helpful. The room is big and the bed is comfortable. The mini bar is free which is replenished everyday with water, coke or beer which is good after a day of walking. There is free wi-fi which is first for us at Accor owned hotels. The only downside is that the air-con is not cool enough for a perfect sleep even after moving us to a different room.

We highly recommend this hotel but not during the summer.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Tigas_Ko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 23 June 2014
Dear "Tigas_Ko",

We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback.
I will of course foreward your review to the two named employees who will be happy and motivated by your commendation.
We have activated our technical department to check our air conditioning to prevent such occurence in the future.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
australia
Level Contributor
11 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 19 June 2014

We had a wonderful holiday, and staying at your hotel helped make it so. We appreciated the free mini-bar, and breakfast was very nice, maybe a little too busy though.Two girls employed by you Julia@ Maria were so helpful with directions,and nearby restaurants. They really are a credit to your establishment.
Next time we are in Munich we will definitely be coming back to stay. Thank you Mecure @ the wonderful staff.
,

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heidi27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 23 June 2014
Dear Heidi27,
thank you very much for your kind and positiv feedback.
Especially our Front Office Team with the named employees are thankful and we all hope to welcome you back in Munich soon.
Sincerely
Benedikt Heydweiller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nakhon Pathom, Thailand
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

If you have to catch the train this is the best place to be. The staff was very welcoming with great smiles and attention. The room was clean, neat and well stock with FREE refreshments including wine and beer. The room itself was quite spacious with lots of room to move around, clean and modern washroom, and free wi-fi. What more could you ask for?
The staff was very accommodating in letting us leave our luggage in storage after we checked out and for us to be about the city. And afterward they didn't even mind us sitting around the lobby waiting for the time to go to the train station. There was hardly anything bad about this hotel. It was such a welcoming atmosphere. I would recommend this hotel to anyone staying in Munich whether for a short or long stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pornpimon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 23 June 2014
Dear "Pornpimon W",
We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, England, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

Don't be put off by its proximity to the station and backpackers' hostels, this is a lovely hotel on a quiet street. I have never met such friendly and welcoming staff, they genuinely appear to enjoy their jobs. The rooms are good and the breakfast is fantastic!

Room Tip: Ask for a quiet room. They overlook an enclosed courtyard so there's no street noise
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 782Val3782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this review, 16 June 2014
Dear "782Val3782",

it is a pleasure to read your positiv review and my Team and I are much obliged for your kindness. Your Review is a perfect motivation for us in our daily work for the best possible and friendliest Service.
We are looking forward to welcome you back!

Sincerely
Benedikt Heydweiller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Muenchen City Center

Property: Mercure Hotel Muenchen City Center
Address: Senefelderstr. 9 | Ludwigsvorstadt, 80336 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Family Hotel in Munich
#32 Luxury Hotel in Munich
#33 Romantic Hotel in Munich
#46 Business Hotel in Munich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Hotel Muenchen City Center 4*
Number of rooms: 167
Official Description (provided by the hotel):
The Mercure Hotel München City Center is located just 109 yards from the main train station. Relax in our comfortable surroundings: All 167 spacious rooms are air-conditioned and have WIFI. Our CBH-certified hotel boasts five meeting rooms for up to 70 people. The hotel is situated close to the train station, which is also beneficial for air travel, and the airport is a 45-minute drive away via the S8 highway. The A9 highway will bring you to the hotel, where you can park in the public garage.Our Standard Rooms are equipped with modern LCD TVs offering 100 international channels (including Sky Cinema and Sky Sports), a high-quality bed, comfortable seating, a functional desk space with WIFI, a free minibar and a kettle.Superior Rooms with approx. 323 sq. ft (30 sq. m), our Superior Rooms offer even more room for relaxation. ... more   less 
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Also Known As:
Mercure Hotel Muenchen City Munich
Mercure Hotel Munich
Mercure Muenchen City Center

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