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Mercure Hotel Muenchen City Center
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Reviews (2,162)
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760
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All reviewsfree mini barprivilege roomtrain stationmain stationsparkling watersuperior roomfree wificonvenient locationroom was largereception staffside streetshort walkpretzelsnever felt unsafegreat roommunich hbffour nights
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575 - 580 of 2,162 reviews
Reviewed 26 June 2014

We stayed here for five nights while visiting Munich. Very convenient to the train station, easy walk to the Old City. All the help was extremely friendly, accommodating all our requests, questions. Everyone spoke English and every time we walked in, they all greeted us with smiles, "how was your day", etc. Room was comfortable, TV worked well. While there are 3 youth hostels on the street, it was quiet at night and easily accessible. The wine bar was great and so were the prices. It was too cold to use their biergarten, but it looked like fun, when the weather cooperates.

  • Stayed: May 2014, travelled as a couple
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Thank Katy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded 28 June 2014

Dear Katy S,

thank you very much for your wonderful review of the Mercure Hotel Munich City Center.
The Team was happy to have you as a guest and we all look forward to your next visit of Munich and your next stay in our hotel.
Sincerely
Benedikt Heydweiller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

This hotel is in a convenient location near main Munich train station, close access to many tours available, as well as walking distance to main town pedestrian street with many great cafés and restaurants.
Reception staff were very friendly, extremely helpfull with lots of good advice.
The restaurant had a wonderfull breakfast with varied selection of choice as well as fresh squeezed juice. Dinner in the restaurant was also of a high standard with a good wine selection.
Had a lovely room on the top floor with the bedroom on a mezzanine floor with attractive views from the room.

Room Tip: Although there are backpackers accommodation I the street but the area did not appear to noisy so not really an issue with room choice.
  • Stayed: May 2014, travelled as a couple
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Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded 25 June 2014

Dear Lesley H,

We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive such a positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benedikt Heydweiller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

We chose to stay here for its accessibility to Munich train station (100m). From Munich Airport, it only took us 45 mins with either UBahn/SBahn. We bought the Day Partner ticket (entire network) @ Euro 21.30 as there were 4 of us. Viktualienmarkt and Marienplatz is about 20 mins walk.

We like the functional toilet and the free minibar was much appreciated. Lidl Supermarket is across the road from the hotel. Hofbrauhaus (famous beer hall) is a nice dinner venue for traditional German fare. It was very crowded and service is a bit slow but we like the ambience and music. Dinner for 4 costs Euro 40. Viktualienmarkt is a popular farmers' market with cafes and stalls selling fruits, vegetables, essential oils & spices.

Mercure Hotel Muenchen City Center is centrally located so if you need to stay near the Munich station, stay here.

  • Stayed: April 2014, travelled with family
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Thank Rainbowlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded 25 June 2014

Dear "Rainbowlad",

thank you for your positiv review of the Mercure Hotel Munich City Center and for sharing your experiences in Munich.
We are looking forward to welcome you back in Munich with a lot more things to discover in Town.
Sincerely
Benedikt Heydweiller

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Reviewed 22 June 2014

This is a business hotel located near Main train station in Munich..Good size rooms and very nice breakfast buffet included. The personnel is very kind and helpful. Free WIFI
The area is not very nice since is near a Central Train Station but certainly Munich is a safe place to walk. The hotel has a parking at EUR 17/day. We arrived from vienna by train and rent a car one day for visiting the castles then was a perfect selection for our trip
The airport is a ride of 45 min and EUR 75 by taxi then using the train or rented car could be a better idea
In that street you could find 3 hotels and 4 hostels for backpackers then you could find people on street until late night...but the street is quite and safe
The Italian Restaurant at the street corner is a nice alternative for dinner

  • Stayed: June 2014, travelled with family
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Thank Traveller_LZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded 23 June 2014

Dear "Traveller_LZ",
We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always nice to receive positive feedback and especially your comments about our copious breakfast buffet and our Team are a pleasure.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benedikt Heydweiller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

We stayed at this hotel for 2 nights. The hotel is very near the Munich Hauptbahnhof, about 10-15 minutes walk from the station. It is on the street where about 3 backpackers hostels are. The reception people (Sebastian & Maria) were very friendly, cheerful and helpful. The room is big and the bed is comfortable. The mini bar is free which is replenished everyday with water, coke or beer which is good after a day of walking. There is free wi-fi which is first for us at Accor owned hotels. The only downside is that the air-con is not cool enough for a perfect sleep even after moving us to a different room.

We highly recommend this hotel but not during the summer.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Tigas_Ko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenediktHeydweiller, Manager at Mercure Hotel Muenchen City Center, responded to this reviewResponded 23 June 2014

Dear "Tigas_Ko",

We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback.
I will of course foreward your review to the two named employees who will be happy and motivated by your commendation.
We have activated our technical department to check our air conditioning to prevent such occurence in the future.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benedikt Heydweiller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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