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“Expensive but nice”

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Four Points by Sheraton Munchen Central
Ranked #90 of 383 Hotels in Munich
Certificate of Excellence
Ottawa
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Expensive but nice”
Reviewed 14 July 2013

Family of four; we split into two double bed rooms, which was expensive, but we were able to get two rooms next to each other. The rooms were large and comfortable, and only about a 15-20 minute walk to the central train station. Great breakfast buffet! Both kids and parents very much enjoyed, Staff was friendly and helpful. Very small bar near the front entrance but with friendly bartenders.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank borntoski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 18 September 2013
Dear guest,

Thank you very much for this nice review. I am happy that you and your family have enjoyed your stay with us.

It would be a pleasure to welcome you back soon.

Kind regards,

Oliver W. Schäfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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648 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
2 reviews
Reviewed 6 July 2013 via mobile

Hotel is very good with service and our room was nice. Bathrooms are small. This is not a 4 star hotel. TV didnt have pay channels and no stations in English except one news station, so a real downer after a long day. The hotel is near the train station and located in an neighborhood.

Helpful?
Thank Cynthia L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 18 September 2013
Dear Cynthia L,

Thank you for your nice comments about the service and that you enjoyed the guest room. I am sorry that you had trouble to find the Pay TV channels and that there was only one english news channel available. We are working on implementing more channels, thank you for the feedback.

It would be a pleasure to welcome you back soon.

Kind regards,

Oliver W. Schäfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Auburn, CA
Level Contributor
124 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 July 2013

This is located very close to both the main station and a smaller station for nearly all major lines. Rooms are very clean, laid out well with an excellent staff... Very friendly and helpful! Excellent breakfast and small bar area for a beer at night. Wifi only in lobby is probably my only gripe but it give you a good excuse to get a pint at night! Very quite area.. Had a room facing on the opposite side from the street and even with the window open, it was very quite! When we return to Munich, it will be here! See my reviews of two restaurants (Augustiner and Bernie's) that are a 15 min light walk as well as my review Neuschwanstein Castle which is a 2 hour train ride (such a beautiful trip) to Fussen!

Stayed June 2013, travelled with family
Helpful?
Thank RMTCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 18 September 2013
Dear Guest,

Thank you very much for your feedback. I am happy that you have enjoyed your stay with us.

It would be a pleasure to welcome you back soon !

Kind regards,

Oliver W. Schäfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Crosse, Wisconsin
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 June 2013

I thought from the previous reviews that this would be a great hotel. This was the first time that Trip Advisor really let me down on my hotel choice. I did not think that the location was good at all, despite others previous comments. As far as the hotel itself, I thought the room was cramped and dated, the elevators were so slow they were almost unusable, and bar was either unmanned or poorly manned each time I visited it. The shower had water that ran from hot to cold uncontrollably. Probably my biggest complaint was the noise level. My door rattled each time that anyone else on the hall entered or exited their room. This went on all night, leaving me with little sleep for my entire stay in Munich. I definitely would not stay at this hotel again. However, I would like to end on a couple of positives because I hate saying only negative things - the front desk staff was friendly and helpful and the breakfast was good.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 18 September 2013
Dear Guest,

Thank you for taking some of your valuable time to share your experience with us. I am happy that you enjoyed the friendliness of the Front Desk team and your breakfast. I am truly sorry that the hotel has not met your expectations and that the bar was not proberly manned. This should definetly not happen. Regarding the size of the room we do offer different categories. May I suggest for the next time our Studio or Executive Category.

I would be more than happy if you would give us a second chance.

Kind regards,

Oliver W. Schäfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lismore, Australia
Level Contributor
207 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 June 2013

The hotel was reasonably well located and staff were excellent in helping us sort out some transport problems and making us feel welcome. Rooms were a good size and very comfortable. Breakfast was great. I would certainly recommend this hotel and would stay here again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pierre3007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 22 June 2013
Dear "Pierre3007",

we would like to thank you for sharing your experiences with other Tripadvisor users.

We are happy to you had enjoyed your stay with us and we had appreciated
your comments about our location, our staff, our rooms and our breakfast.

We look forward welcoming you again at the Four Points by Sheraton Munich Central.

Oliver Schäfer / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mid Florida, Florida
Level Contributor
149 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 June 2013

Very much enjoyed our visit to Munich - made more pleasant by staying at this fine hotel. Nice room, spacious room (fit the kids) and with small kitchen facility - balcony, walk in closet, and a very nice staff. Some problems with the WiFi connectivity...the signal is weak in some areas including our room. Nice work space. Gym is well equipped.
Location was the best feature...a little bit of a hike, walking distance to the town.Warning, not much in the very immediate areaa...10 minutes to a nice rest't called Il Castagno.

Room Tip: May want to check for WiFi signal
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brett321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 6 June 2013
Dear "Brett321"

we would like to thank you for taking your time to share your experiences with the other
Tripadvisor Users.

We were really happy to read that you had enjoyed your stay and you had even extended your stay with us.

We really appreciated your comments regarding our location, our rooms, our gym and our staff.

We already work on the weak WIFI connectivity and will improve the WIFI connection in the near future.

We look forward welcoming you again soon at the Four Points by Sheraton Munich Central.

Oliver Schäfer / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2013

this hotel was not in the heart of the city but was close to a Ubahn stop and a Sbahn stop. The staff was very helpful and friendly. They are near a beautiful park where we had lunch at a beer garden type restaurant with great food. Also, the bartender at the hotel recommended an italian restaurant nearby and we had a lovely meal there. Great breakfast buffet. i recommend that you book your room to include breakfast. Great choice.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KMR80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver S, General Manager at Four Points by Sheraton Munchen Central, responded to this review, 6 June 2013
Dear "KMR80",

thank you very much for sharing your experiences on the Tripadvisor homepage.

We had appreciated your comments about our staff very much and we were happy that
we had recommended you nice dinner options outside the hotel.

Our breakfast is really happy about your note.

We look forward welcoming you again at the Four Points by Sheraton Munich Central.

Oliver Schäfer / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Munchen Central

Property: Four Points by Sheraton Munchen Central
Address: Schwanthalerstr. 111, 80339 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#46 Romantic Hotel in Munich
#50 Luxury Hotel in Munich
#52 Business Hotel in Munich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Four Points by Sheraton Munchen Central 4*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to Four Points by Sheraton Munich Central: not only right next to Theresienwiese, site of the famous Oktoberfest, but also just a few minutes away from all major sights. With Four Points by Sheraton Munich Central you choose a city hotel that offers superb treatment in the perfect location for business or leisure. You can look forward to a hotel in Munich's city center that offers 102 well-appointed guest rooms and genuine Four Points comfort for your overnight stay, 3 conference rooms for up to 55 people, an air-conditioned fitness room and many other amenities combining free time and business. If you need more space, our Studios with a kitchenette are perfect for families as well as for extended stays. Attention: Until April 2018, renovation work will take place in the building complex as well as in the immediate vicinity. During this time, there can be some noise disturbance from Monday to Saturday between 7:00 am till 7:00 pm. During the construction work, our conference terrace is not usable. ... more   less 
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Also Known As:
Four Points By Sheraton Munchen Central Hotel Munich
4 Points By Sheraton Munchen Central
Four Points Munchen Central
Four Points Munich
Sheraton Munich
Munich Sheraton
Munich Four Points

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