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“Comfortable stay just few stops away from the city center”

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Sheraton Muenchen Arabellapark Hotel
Ranked #101 of 383 Hotels in Munich
Singapore, Singapore
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Comfortable stay just few stops away from the city center”
Reviewed 14 June 2013

We spent three nights in Sheraton Arabellapark, the subway is just 5 mins away. Supermarket's also near the vicinity. We had a pleasant stay there, room's very clean and comfy. Friendly staff who do try to accommodate to most of our requests with a smile. There's nothing to complain about!

  • Stayed May 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakob-Jan_Blaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 19 June 2013
Dear Marcus W,

I appreciate your great feedback and your nice compliments and I will certainly share your feedback with our team. Thank you very much for your excellent review.

We are glad you enjoyed your stay with us and look forward to see you soon again

Warm regards,
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,158 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Trieste, Italy
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 June 2013

The name of the hotel suggests a interesting experience ... not so. The bathoom was not perfectly clean, the reception crew not friendly, the door on the balcony was broken, the curtain had some holes ...
The wonderful breakfast costs 20 euros ... I saw some nice girls eating like after a two week fast ... but usually a traveller eates not so much ... 10 euros could be a right pricing, but if you spend 200 euros per night ... the breakfast included could be an interesting idea.

  • Stayed May 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank sarah c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakob-Jan_Blaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 14 June 2013
Dear Sarah C,

Thank you for your feedback in regards to your recent stay with us. I am glad you really liked our breakfast. Unfortunately we did not fully manage to live up to your expectations in other parts of the hotel and I would like to extend my sincere apologies for the inconveniences.

Your experience with the room and at the Front Desk does not reflect our usual high standard we strive to provide and I can assure you, that I have already shared your comments with all relevant departments to learn and improve.

I hope to have the opportunity to welcome you once again whenever travelling brings you back to Munich. We also offer rates including breakfast - just ask our reservations team for more information when making your next booking.

Looking forward to see you soon again.

warm regards
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Junction, Colorado
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 June 2013

This was our first stop after arriving in Munich before departing to Austria the next day. Being Starwood (SPG) Gold members we used points to stay there. We arrived at the hotel a couple of hours prior to the 3 PM check-in time and asked if our room was ready. We did have to wait 45 minutes while they cleaned the room, but got a round of drinks free at the hotel bar while waiting. Being SPG members we got free internet, reduced rates for parking in the lot below the hotel (which is huge) and free breakfast. The staff at the SPG counter was extremely helput and explained everything about our upgrades, where everything is and what was under construction at the time.

The parking lot has a separate lobby and there is a short walk into the back of the hotel where the elevators are. If you don't appreciate having the bellboys show you to the room it is very convenient way to bring your belongs in without any hassles.

Since there were 3 of us we got a jr. suite on the 12th floor which is not the SPG floor. The room was very large with two separate rooms. The couch turned into the spare bed which was already opened and setup.

It takes awhile to figure out the lighting with main switches in the main bedroom. The main bedroom had a separate wall mounted TV along with plenty of closet space and storage. The furnishings were first class with all the normal amenities.

We ate breakfast in the main restaurant which would normally have been upstairs for SPG members. There is a wide variety of breakfast items to chose from along with made to order omlets, etc. With ongoing renovations things were not normal for SPG members but they did make up for them with extras.

The staff was extremely helpful and courteous. They took time to answer all questions and were helpful in what options there were for getting into central Munich, restaurants, etc.

The location is great and was a short ride to central Munich which was a 12-14 euro cab ride away.

  • Stayed June 2013, travelled with family
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    • Cleanliness
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Helpful?
Thank Ralph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakob-Jan_Blaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 14 June 2013
Dear Ralph G,

Thank you very much for sharing your recent experience about our house and service! It is so great to hear, that you enjoyed your stay overall and we sincerely appreciate your excellent review and your nice comments.

My team and I hope to see you soon again here at the Sheraton Munich Arabellapark Hotel.

warm regards,
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stillman Valley
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 June 2013

This hotel has great customer service in all areas including the front desk, the bar and restaurants and housekeeping. It is very clean and well kept, but the rooms are a bit small which is ok for a single person but might be a little tight for more than one or especially for a family. The location is good as well being close to a train station which is only a few stops from the down town area. The Westin is across the street and has bigger rooms, but the cost is higher as well. If you are looking for a great value and are not overly concerned with the size of the room, this is a great hotel to stay at when visiting Munich!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakob-Jan_Blaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 7 June 2013
Dear Gary D,

Thank you very much for your excellent review. I am so pleased that you enjoyed your stay! Thank you for the nice compliments. We look forward to your next visit and when making your booking, just let our reservations team know, that you prefer one of the bigger rooms.

See you soon again,

warm regards,
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2013

The location is unbeatable and the breakfast spread, though limited was delicious. However I wonder why recent renovations didn't include the following:
1. Holding bar at the bathtub. I wouldn't let my mother use it without a holding bar, and there's no emergency cord or phone to call either.
2. Toiletries holder. Strangely enough this is the first hotel I ever been where's no toiletries holder at the shower area. We end up putting our toiletries on the floor as we shower.
3. Bottle cap opener.The complimentary mineral water tasted great but you need a bottle opener to open the cap. Thank goodness I had my trusty Swiss knife to open it.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silverfishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakob-Jan_Blaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 31 May 2013
Dear silverfishy,

Thank you very much for your review. I am glad you had a nice stay with us. We do have 4 different rooms categories and some of the rooms do have a holding bar at the bathtub and also a holder for toiletries, just ask for it next time you and your mother stay with us.

Looking forward to see you soon again,

warm regards,
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2013

Stayed here with a colleague for a business trip. The hotel staff was very nice and helpful. The rooms were small, but clean and modern. I ate breakfast at the hotel restaurant every morning and had dinner there one night and the food was great.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MacRae_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakob-Jan_Blaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 28 May 2013
Dear MacRae_ 73,

Thank you very much for your nice review. I am glad you enjoyed your stay here at the Sheraton Munich Arabellapark Hotel and we already look forward to see you soon again.

warm regards,
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 May 2013

Conveniently located very near the Arabellapark U Bahn, this Sheraton treated us well during our one week in Munich. We found the service was very attentive, friendly, and responsive. Some renovations are still going on, but they did not detract from our stay. The SPG Club Lounge is closed, so for SPG Platinum memberts the hotel still offers free breakfast in the main dining area ("SixtySix") and afternoon snack/drinks in the nearby smaller dining area ("Audrey's"). I would be happy to return here.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SoMuchToSeeAndDo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJBlaauw, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review, 23 May 2013
Dear SoMuchToSeeAn,

Thank you so very much for your excellent review. I am glad you enjoyed your stay here at the hotel and I really appreciate your great comments regarding our staff.

We hope to see you soon again at the Sheraton Munich Arabellapark Hotel.

Warm regards,
Jakob-Jan Blaauw
Hotel Manager
Sheraton Munich Arabellapark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Muenchen Arabellapark Hotel

Property: Sheraton Muenchen Arabellapark Hotel
Address: Arabellastr. 5, 81925 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Munich
#55 Luxury Hotel in Munich
#55 Business Hotel in Munich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Muenchen Arabellapark Hotel 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Sheraton Munich
Munich Sheraton

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