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“Great stay” 4 of 5 bubbles
Review of Sheraton Munchen Westpark Hotel

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Sheraton Munchen Westpark Hotel
Ranked #49 of 381 Hotels in Munich
Certificate of Excellence
Ireland
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great stay”
4 of 5 bubbles Reviewed 12 August 2014 via mobile

Modern, clean property with well appointed bedrooms and public areas. Didn't avail of food options in-house. Staff were very friendly and helpful and the transport links (S & U Bahn) are literally outside the door, just 5 stops to Marienplatz. Parking was €20 for 1 night which I felt was expensive and late check out was €20 for 2 extras hours. I would definitely stay again when in Munich.

Stayed August 2014
Helpful?
Thank Jcarrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 19 August 2014
Dear “Jcarrig”,
Thanks for visiting the Sheraton Munich Westpark Hotel. It was a pleasure to have you here, and we very much hope to get the opportunity to serve you some of our selected meals during your next visit.
Unfortunately the parking area does not belong to the hotel and is serviced by another company, therefore we have no influence on the pricing (however we are aware, that these are the regular prices around Munich). Maybe next time you are lucky and you can park directly in front of our main entrance (these spaces are free of charge), or on Ridlerstrasse where parking costs a maximum fee of 6€ per day.
See you next time,
Sebastian, Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,025 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
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English first
Dublin, Ireland
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 11 August 2014 via mobile

First of all hotels exterior does not do justice to the inside of the building. Service within hotel is good. Gym is very nice and one of the nicest set ups in hotels I've seen. No pool.
Sauna and steam room brilliant.
Great place to stay if you are availing of facilities.
Rooms are good and simple enough with comfortable beds.
Club lounge experience is exceptional.
Location is a few stops from city centre in underground but nothing too far.
Food in restaurant is excellent and cheap,great value for money,
Bar food is also very good.(get The chicken wings!!!).
Overall a great stay, apart from image of building which really does little or no justice to a fairly decent hotel.

Stayed August 2014
Helpful?
1 Thank Fionnyonions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 19 August 2014
Dear “Fionnyonions”,
Thank you very much for your recent visit and the excellent feedback which I very much enjoyed sharing with the entire team.
Great to read that you enjoyed a good nights rest in our Sheraton Sweet Sleeper Beds, especially designed for great sleeping comfort while staying at Sheraton Hotels and Resorts worldwide. If you like, you can even purchase these beds for your own home, just check out the Sheraton website for more information.
My pleasure to read how much you enjoyed our restaurant as well as the bar, and especially the chicken wings.
We hope to welcome you back soon,
Sven, Executive Chef
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Flemington, New Jersey
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

It may take a couple subway stops to get to the center of town from this hotel, but I felt it was well worth it.Upon arriving in the room, I felt safe and at home. After needing a break from the occasional chaos of traveling, this hotel was just what i needed. the subway stop is just outside the hotel and it is within walking distance to the Oktoberfest grounds.

  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DohertyBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
111 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

If you enjoy a place that offers amenities beyond a great room, this is it. We were on the club floor, which included amazing snacks and beverages from breakfast to 10 pm or later. Every staff person was friendly, and the train is right out the back door. The restaurant produced amazing and interesting food, and I usually hate hotel restaurants.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ElizabethTy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 6 August 2014
Hello Elizabeth,
Thanks for visiting the Sheraton Westpark, it was an honor to share your lovely feedback with the entire team.
Booking a club room has the advantage of complimentary internet, and access to the club lounge where snacks and beverages are served throughout the day (charges are included in the room rate). If you do want to take a step out of the hotel door, you will either have the opportunity to walk through the surrounding neighborhood or the possibility to catch public transport into the city center within 5 to 10 minutes.
We all hope to welcome you back soon! Best regards,
Sebastian, Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ft. Lauderdale, FL
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

Stayed for two nights while on tour. Check-in took forever due to a lack of staffing at the front desk, and although the staff is friendly and helpful, there was always a short line waiting for assistance. The rooms are clean and well appointed. The location is a more residental area far from the city center. There is a subway just outside the door and 4-5 stops to Marieplatz. Breakfast was good. WiFi free in the lobby. Had a taxi take me to the airport at 5AM on a Saturday-35 minute trip without traffic.

  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank SoFLTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 6 August 2014
Dear Westpark-Guest,
Thanks for staying with us recently and sharing your valuable feedback with the Tripadvisor Community.
Primarily I would like to apologize for the waiting time during check-in, we recently encountered some technical issues which caused a delay with the reservation system and therefore an unexpected long duration of check-in and check-out procedures. Please rest assured, that this is not the standard at the Sheraton Westpark and was therefore an exception.
The great advantage of the Sheraton Westpark is that, although it is not located in the direct city center of Munich, this can be reached within only a 5 to 10 minute public transport ride. The station here for is directly in front/below the doors of the hotel.
We hope you had a safe trip home and send you our best regards,
Heinrich, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
1,497 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

This hotel is not that close to the city center, I wouldn't walk it. The facilities are modern, clean, and well maintained. The staff was cheerful and helpful. I loved getting Paulaner on tap in the bar. And they had a gift chocolate waiting for me in my room. Nice!

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank axs666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 29 July 2014
Hello Markus,
Thanks for staying with us and sharing this wonderful feedback with the TripAdvisor Community.
Indeed you can reach the downtown of Munich with public transportation in just 5 to 10 Minutes, depending on where exactly you are heading to. After touring around Munich, you will enjoy the night in one of our Sweet Sleeper Beds – if you like, you can even purchase these for your own home.
We hope to welcome you back soon Markus!
Sebastian, Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
105 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

No great looker outside, the Sheraton Westpark more than makes up for it with great, friendly service and nice rooms to stay in. Great location for getting around with two U-Bahn lines effectively under the hotel, a U-Bahn station next door and a bus stop right outside to take you to the centre of Munich. The airport takes about 45-60 minutes to get to but is really easy with just one change. The rooms are very quiet (I was on the 6th floor), good internet access and lovely beds. All round good hotel.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Munchen Westpark Hotel

Property: Sheraton Munchen Westpark Hotel
Address: Garmischer Str. 2, 80339 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Business Hotel in Munich
#29 Luxury Hotel in Munich
#40 Romantic Hotel in Munich
#51 Family Hotel in Munich
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sheraton Munchen Westpark Hotel 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
Sheraton Munich
Munich Sheraton

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