The hotel was simple but in a convenient location. The rooms were adequate and clean with a comfortable bed however the pillows could do with replacing, they are not the most comfortable I have slept on. One problem we had though was no tea/coffee making facilites in the room, you have to go down to reception to get them to make this for you and it is a very disorganised system. When we first checked in on the Sunday the member of staff was very pleasant and it did not take long to make the coffee when we asked for it but when we asked on the Monday we got told to sit and wait while both staff members sat at the desk and continued working for a further 10 minutes. The lady also came across like this was a severe inconvenience for her to be asked this, so I feel this could be rectified but even just putting a kettle in the room and guests providing their own tea/coffee etc.
The breakfast was very good and the breakfast lady very polite and helpful. Overall and good location with good transport links and easy to walk into the city or to the main train station. Certain reception staff could be a little friendlier though.
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- Also Known As:
- Carat Hotel And Apartments Munchen
- Carat Hotel Munich
- Carat Hotel Apartments Munchen