The big plus of this hotel is its location right next to train mainstation. Good for short citytrips.
Service is poor.. they act like a high class hotel and so are the prices but for this service it's way overpriced. I was there once and wouldn't chose it again.
My experience: First we waited for a long time at the reception to check in. The reason was that the (elder) receptionist didn't expect that a young couple would check in in their hotel ...
Next thing was that she couldn't find our reservation.. finally she did and what we got was a twin bed room although we booked doublebed/kingsize. Beside this fact the room was very good, modern interiour, clean, how it should be. But twin bed was not acceptable for us, so we asked for another room. But the 2nd room was just a shame. Very small, old and damaged furniture.. good for a youthhostel, but not for the price we paid. So we had to go down to the reception for the third time and to complain again. Since this little room was no option we wanted back the twin bed room. The elder lady at the reception was so annoying!
Fortunately, another (younger) receptionist, maybe her boss, noticed our situation and could finally find a solution. We got an upgrade to the junior suite which was very cool and a pleasant end :-)
This room was good, clean, nice bed. Unfortunately the shower didn't work.. it only knew cold and very hot...
All in all we were happy with the upgrade but the first impression counts and it was terrible. It seemed to us that they have problem with younger people who don't seem rich. But their service is far away from what they think they are. Just because I'm young and don't wear Prada doesn't mean I'm not used to 4 and 5 star hotels. This hotel is okay, but the price should be the half!
- Official Description (provided by the hotel):
- Since its foundation in 1890 the Eden Hotel Wolff has been managed privately. If you are searching more than simple functionality, we are sure you will feel at home in our First Class Hotel. We offer you a variety of differently designed guest rooms whose flair and cosy elegance allow you to relax after a busy day. Our 214 hotel rooms and suites offer designs to suit everyone's taste, whether you prefer the classic hotel room style, a rather modern but elegant atmosphere or the unique Alpine style. Of course, all rooms have an individually controllable air-conditioning, mini bar, in-room safe, free WIFI-Highspeed internet access and flat-screen. Eight individually styled conference rooms provide the surroundings for any event. Our event planning team will draw up an individual offer to suit your needs and will assist you in every respect. After a long day enjoy the special atmosphere of our Kaminbar and lean back in front of a crackling fire in an open fireplace. One of the specialities from our cocktail menu, a glass of red wine, a draught beer or a fresh juice, will help you relax. Our restaurant Zirbelstube offers you culinary delights that please both the native of Munich and the international guest. The quality of the food is always the focus of attention. Our chefs place great emphasis on products of the local agriculture and on the use of seasonal ingredients. Even our draught beer is a speciality and is brewed in the Tegernsee valley. Visit our spa to recharge your batteries and take away the stress of traveling. Use our gym, sauna, steam bath, solarium, and roof terrace. Its pure relaxation with a breathtaking view of the Munich skyline. ... more less
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- Also Known As:
- Eden Hotel Munich