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“Eden wolf hotel”
Review of Eden Hotel Wolff

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Eden Hotel Wolff
Ranked #41 of 383 Hotels in Munich
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Eden wolf hotel”
Reviewed 15 January 2014

A most comfortable and welcoming hotel. It is very conveniently placed for shopping and especially the christmas markets. The staff were very friendly and helpful. There was a lovely log fire in the bar where we had a very tasty sandwich and drink before going to our room. The breakfast was excellent. In fact very good all round.

Room Tip: Try to have a room on the side of the building, it is quieter.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,155 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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Chicago, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 January 2014

If you need to be near the central train station, this is a more than adequate stay. Knowledgeable front desk staff, decent breakfast, and clean rooms. The lobby could use a refresh but my single room was perfect for a business trip.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank US_WC_Fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampere, Finland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 January 2014 via mobile

Really nice hotel, big rooms, good breakfast, friendly staff! Liked everything. If you come from the airport, the Lufthansa airport bus stops just in front of the hotel (also, the train station is just in front). We had no problems even though located next to the train station.
Nice Italian restaurant behind the hotel!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jenniinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeForest, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 January 2014

The hotel is in a great location - right across the street from the main train station, close to restaurants, grocery store, department stores, money exchange and more. Marienplatz is within walking distance (about a 5 minute walk minimum) or you can easily cross the street and catch a train there. I was out alone at night several times walking about the area and felt completely SAFE! The hotel itself is very nice. Staff is friendly, but not overly friendly by any means. Rooms are average size - not too small, not big. Regular beds are very comfy, but the cots/pull-out beds are painful. Rooms are clean and quiet. I didn't hear any noise from the street or the rooms next door. Breakfast buffet is very yummy, but very over priced (18 Euro). You do get 1/2 hour of free wi-fi service per 24 hour period, which is nice, but given the higher price of the hotel room, it should just be free 24/7. Overall a very good hotel and I would gladly stay there again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank German_Jenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 January 2014

The hotel is excatly next to the central train station. It is very convenient to go to different tourist spots in Munich. I stayed in a alpine style room which was quite large.

However, there are two main drawbacks. Firstly, in dinner session, some (NOT all) reasturant waiters (in particular an Asian waiter ... too bad!) discriminated against Asian cutomers. They were rude and ignored the requests from Asian customers. They took care more of the local customers. For example, that Asian waiter did not offer me any bread during dinner session. I eventually did not offer him any tip!

Secondly, the hotel could not offer hot water stably. I once took shower after midlight. Even I opened the water tap for half an hour, the water was still not warm enough. It is unacceptable for a so-called high class hotel.

Indeed, there are various hotels of different classes around the central train station. I suggest visitors to try other hotels

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KF_Hongkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carola B, Public Relations Manager at Eden Hotel Wolff, responded to this review, 13 January 2014
We thank you for taking the time to valuate our hotel and your stay. Especially helpful was your comment concerning one of the waiters during the evening in our restaurant as the behaviour you described is not all acceptable and does not represent the hotel's attitude. We may only apologize formally and assure you that the person concerned has to expect a severe warning of the hotel management. We are a hotel with a lot of international travellers and every nationality is highly welcome. Concerning your criticism about the lack of hot water we regret this very much and agree with you that this is as well a lack of quality and actually not our standard. We are very sorry that you were not satisfied with our services and hope that we may have the possibility to welcome you again to convince you of our quality and services. Carola Bumann, PR/Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 December 2013

This hotel is all about location. It sits across the street from the main rail station and the main subway terminal. It is easy to get to any location in the city or in Southern Germany. The guest rooms are big and comfortable, and I wanted to steal their fantastic duvet. We had some noise from outside, but it was no problem. Also, there was no issue at all with unsavory characters on the streets just outside the hotel. We were always comfortable and felt perfectly safe. Note that as my title says, there is no free Wi-Fi and at 10 Euro's a day it gets quite expensive. Come enjoy Munich. It is a great, fun city.

Room Tip: Ask for a room not facing the railway station and the outside noise goes down by half.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kirkr1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carola B, Public Relations Manager at Eden Hotel Wolff, responded to this review, 13 January 2014
We thank you very much for the good marks you gave our hotel and for your detailed comment about your stay. We are glad to read that you had a pleasant time with us and would appreciate to welcome you again hereafter. Thank you for your recommendation! Carola Bumann, PR/Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eden Hotel Wolff

Property: Eden Hotel Wolff
Address: Arnulfstr. 4, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#18 Family Hotel in Munich
#24 Luxury Hotel in Munich
#36 Romantic Hotel in Munich
#49 Business Hotel in Munich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eden Hotel Wolff 4*
Number of rooms: 214
Official Description (provided by the hotel):
Since its foundation in 1890 the Eden Hotel Wolff has been managed privately. If you are searching more than simple functionality, we are sure you will feel at home in our First Class Hotel. We offer you a variety of differently designed guest rooms whose flair and cosy elegance allow you to relax after a busy day. Our 214 hotel rooms and suites offer designs to suit everyone's taste, whether you prefer the classic hotel room style, a rather modern but elegant atmosphere or the unique Alpine style. Of course, all rooms have an individually controllable air-conditioning, mini bar, in-room safe, free WIFI-Highspeed internet access and flat-screen. Eight individually styled conference rooms provide the surroundings for any event. Our event planning team will draw up an individual offer to suit your needs and will assist you in every respect. After a long day enjoy the special atmosphere of our Kaminbar and lean back in front of a crackling fire in an open fireplace. One of the specialities from our cocktail menu, a glass of red wine, a draught beer or a fresh juice, will help you relax. Our restaurant Zirbelstube offers you culinary delights that please both the native of Munich and the international guest. The quality of the food is always the focus of attention. Our chefs place great emphasis on products of the local agriculture and on the use of seasonal ingredients. Even our draught beer is a speciality and is brewed in the Tegernsee valley. Visit our spa to recharge your batteries and take away the stress of traveling. Use our gym, sauna, steam bath, solarium, and roof terrace. Its pure relaxation with a breathtaking view of the Munich skyline. ... more   less 
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Also Known As:
Eden Hotel Munich

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