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“Great for airport and Munich access. Excellent service.”

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Hilton Munich Airport
Ranked #29 of 382 Hotels in Munich
Certificate of Excellence
GreenLeadersBronze level
Montreal, Canada
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great for airport and Munich access. Excellent service.”
Reviewed 20 August 2014

We stayed here on a short stop over in Munich before going to Berlin the next day. We arrived at 9am so, as to be expected, our room was not ready. However, the front desk staff suggested we wait for 20 mins and the room would likely come available - it just needed to be cleaned. We took a seat in the lobby cafe and enjoyed the bright, airy modern architecture of the hotel lobby. After 20 mins, no room was available. They assured us a priority had been put on the room for housekeeping so it shouldn't be more than 15 more minutes. After 15 more minutes in the cafe, it still was not available. The staff were very apologetic and we were upgraded to a slightly better room which was available. We were very pleased with the efforts made by the staff to get our room ready as quickly as possible, and for improvising and finding us a room when that didn't happen.

The location is great for people stopping over. It is the only in-airport hotel, so no shuttle or taxi worries at 5am before a flight. The added benefit though, is that central Munich is easily accessible by train, making trips into the city for sight-seeing, shopping and restaurants very convenient.

Overall, it is a very nice, clean, modern hotel. It is pricey, but you're paying for the airport convenience as well as the access to Munich. For us, the price was worth the convenience and the excellent service.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Brad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Boston
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 August 2014

My wife and I stayed at the Kempinski following our arrival from the US. We needed a quick night before joining my parents on a road trip through southern Germany. The hotel was perfect. We grabbed our luggage and were in the hotel within a matter of minutes. The rooms were spacious and comfortable and the common spaces were very modern and cool.

We took the subway (which was conveniently located) to Munich for dinner and returned to the hotel for a great night of sleep. One of the best buffet breakfasts we have ever experienced.

Stayed July 2014, travelled as a couple
Helpful?
Thank cfboer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2014 via mobile

I Chose this hotel for its Location between Terminal 1 and 2. it is the only hotel inside the AirPort Terminal.
The Roms are spacious, staff is very friendly and helpful, Hotel is clean and modern, .... The best of the hotel from my Point of view is the very well Equipped gym where you can work out Waiting for your plane departure.
Staff is happy to Print Out Your boarding Pass for free, they Approach you if you are Standing in a small line to ask what could be done for you and even a Shuttle Service to your Check-in at AirPort is offered although Hotel is inside Terminal.
Would always come back again if i Need to Stay at MUC AirPort again!

Stayed August 2014, travelled solo
Helpful?
2 Thank Oliver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

Pros: extremely convenient, well insulated rooms, decent breakfast. Cons: starting to get tired, bed is a bit low and on the hard side (not unusual in Germany), bathroom and shower definitely in need of a refresh. I understand that Hilton will be taking over soon.

  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank anders b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton, New Jersey
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 August 2014

We arrived in Munich on the first leg of a flight back to the US that was leaving early in the morning. I had made a reservation at the Novotel Airport Hotel, but when I called the hotel to ask about their shuttle service I learned that 1) they had no shuttle; 2) no taxi would drive us to and from the hotel because it was too small a fare and 3) we would have to take a public bus with all of our luggage three stops and then find our way to the hotel. We would of course have to repeat the same procedure before dawn the next morning. Abandoning my prepaid reservation at the Novotel, I threw myself on the mercy of Celine at the desk of the Kempinski, and although the hotel was supposed to be fully booked, she managed to find us a room that more than met our needs. The service at the Kempinski was as usual superb, dinner excellent, and we were able to pass a restful and stress-free night without having to worry about bus schedules and hassles the next morning.

Room Tip: Wifi at Kempinski hotels is extremely expensive, but if you are a member of GHA Discovery it is free...
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  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
3 Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiMUC, Leiter Gästebetreuung at Hilton Munich Airport, responded to this review, 4 August 2014
Dear Guest,

Thank you for taking the time to share your positive feedback with the TripAdvisor community.
We are happy to hear that you enjoyed not only the great location but although the hotel service as well as our restaurant charles lindbergh.

Hope to see you soon back at Kempinski Hotel Airport Munich.

Yours sincerely,

Kempinski Hotel Airport Munich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2014 via mobile

The hotel is very nice - but in this day and age it is crazy to charge €18 for Internet. Very disappointing when everything else was perfect. The location is perfect - right next to the terminals and the lobby has a very nice ambience. You should also visit the Airbräu while at the airport - good food and beer.

Stayed August 2014
Helpful?
1 Thank euroetraveller007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiMUC, Guest Relations Manager at Hilton Munich Airport, responded to this review, 4 August 2014
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor.

We are happy to hear that you enjoyed your stay and the great location within the airport.
The comments regarding our Internet prices are extremely helpful to us, as our team is constantly reviewing our pricing and procedures to best suit our guests.

It will be our pleasure to welcoming you back at Kempinski Hotel Airport Munich.

Yours sincerely,

Kempinski Hotel Airport Munich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 August 2014

And found it very comfortable. It is uber modern and has a good restaurant and bar on the first floor lobby. It was quiet in our room on the second floor. We will stay here again when going out of Munich.

Room Tip: Full of extras. I do love a fluffy bathrobe!
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DKS224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Munich Airport

Property: Hilton Munich Airport
Address: Terminalstrasse Mitte 20, 85356 Munich, Bavaria, Germany (Formerly Kempinski Hotel Airport München)
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Munich
#7 Green Hotel in Munich
#18 Luxury Hotel in Munich
#27 Business Hotel in Munich
#28 Romantic Hotel in Munich
#39 Family Hotel in Munich
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Munich Airport 5*
Number of rooms: 551
Official Description (provided by the hotel):
Hilton Munich Airport is located between Terminal 1 and 2 at the Munich Airport, just a few steps beyond customs and 35km north-east from Munich city centre. The four-story and transparent hotel was built in 1994 and set in the futuristic landscape of Munich Airport. The center structure marks a 1,400 sqm glass atrium with 20 tropical palm trees. The 551 rooms and suites are equipped with functionally amenities such as sound-proof windows, black curtains, a relaxing chair and working desk. The fit & fly SPA including indoor pool, sauna, steam bath, gym as well as SPA treatments offers the guest a perfect location for refreshment and relaxing. At the elegant restaurant charles lindbergh they offer regional cuisine and regular theme buffets from Friday to Sunday for up to 200 persons. Or relax at our Nightflight Bar with fantastic drinks and snacks. ... more   less 
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Also Known As:
Kempinski Hotel Munich

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