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Hotel Vier Jahreszeiten Kempinski Munchen
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Reviews (1,972)
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913 - 918 of 1,972 reviews
Reviewed 24 August 2010

Excellent hotel in a wonderful position in midtown (very close to Marienplatz). Luxury hotel. However I have had a bad experience. My wife has been stolen money from her wallet she had in the wardrobe (not in the safety box, unfortunately) and that's incredible in such kind of hotels. The hotel executives were polite but they told us that they talked with the maid who said she was not responsible. That's all. It could be only accidental, I do want to believe. But it happened.

  • Stayed: August 2010, travelled as a couple
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Thank pippopuglia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WebVierjahreszeiten, Web Coordinator at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this reviewResponded 3 September 2010

Dear “bpoffen”,

Thank you for taking the time to share your feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. It is certainly not acceptable that money has been stolen from your wife. We can assure you that usually your personal belongings are safe with us.
We look forward to welcoming you back if your plans bring you to Munich and we do hope you will allow us the occasion to restore your confidence in our hotel.

Kind regards

The Hotel Vier Jahreszeiten Kempinski Munich Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2010

Munich was our last stop for our tour of Germany and Hotel Kempinski was a very nice stay, although very crowded. The location is GREAT and its a modern hotel, with nice bathroom toiletries and amenities. We had a double room and it was decent sized as well, although with no view.

  • Stayed: July 2010, travelled on business
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Thank BWasham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WebVierjahreszeiten, Web Coordinator at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this reviewResponded 3 September 2010

Dear „BWasham”,

Thank you for choosing to stay at the Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to post a review of your recent stay.
We certainly look forward to welcoming you back if your plans bring you to Munich and hope to exceed your expectations once again.

Kind regards
The Hotel Vier Jahreszeiten Kempinski Munich Team

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Reviewed 9 August 2010

Stayed at the Kempinski with my wife for 5 nights. The hotel is in a great location and if you're not spending much time in your room then it would be fine. If a very dated room will bother you then look elsewhere. Everything was very clean and the hotel staff couldn't do enough, but the cheaper rooms are exactly that. The window overlooks an internal courtyard, if opened all we could hear was screaming children!

  • Stayed: August 2010, travelled as a couple
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Thank ShuntManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WebVierjahreszeiten, Web Coordinator at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this reviewResponded 3 September 2010

Dear "ShuntManchester",

Thank you for staying at Hotel Vier Jahreszeiten and taking the time to comment on your stay with us. We do regret that the room you booked did not entirely meet your expectations.
Our hotel is designed with your comfort in mind featuring 12 different room categories to fit all tastes and any length of stay. We provide our guests with charming and impeccable service - as befits a 5 star deluxe hotel with more than 150 years of experience in the luxury hotel industry - and a wide range of amenities including our Restaurant VUE Maximilian, “Jahreszeiten” Bar, Lobby, “Kempinski the Spa” and last but not least our premier location on Munich’s golden mile Maximilianstrasse.
Our hotel looks back on 150 years of history and is in a continual process of renovation and improvement. All guest rooms are gradually being updated to meet the needs of discerning travelers from around the world. Renovating is a cyclical process and not all of the hotel’s 303 guest rooms can get a makeover at the same time – but we are doing our utmost to hurry up the process.
The next time you’re planning a stay at our hotel please call our Reservation Department and give them the chance to help you decide which room category may be best suited for your needs.
We would be truly delighted to welcome you back again at Hotel Vier Jahreszeiten Kempinski Munich in the near future.

Sincerely
The Hotel Vier Jahreszeiten Kempinski Munich Team

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Reviewed 9 August 2010

Having the luxury of being able to stay in good/great hotels whenever I travel for business makes up for the occassional trouble a frequent business traveller runs into. So I was really looking forward to my stay at this well-known landmark hotel. Imagine the disappointment on finding myself in a 12 sq. mtr. closet. Obviously this limited the available space for the bed even though it was an 80 cm wide positioned diagonally across the room. Fortunately I had a bath, but this fitted either the upper or lower part of my body. The smell of smoke coming through the walls was the icing on the cake the next morning......

  • Stayed: August 2010, travelled on business
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Thank mw2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WebVierjahreszeiten, Web Coordinator at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this reviewResponded 3 September 2010

Dear “mw 2001”,

Thank you for staying at Hotel Vier Jahreszeiten and taking the time to comment on your stay with us. We do regret that the double room you booked did not entirely meet your expectations.

Our hotel is designed with your comfort in mind featuring 12 different room categories to fit all tastes and any length of stay. We provide our guests with charming and impeccable service - as befits a 5 star deluxe hotel with more than 150 years of experience in the luxury hotel industry - and a wide range of amenities including our Restaurant VUE Maximilian, “Jahreszeiten” Bar, Lobby, “Kempinski the Spa” and last but not least our premier location on Munich’s golden mile Maximilianstrasse.

Our hotel looks back on 150 years of history and is in a continual process of renovation and improvement. All guest rooms are gradually being updated to meet the needs of discerning travelers from around the world. Renovating is a cyclical process and not all of the hotel’s 303 guest rooms can get a makeover at the same time – but we are doing our utmost to hurry up the process.

The next time you’re planning a stay at our hotel please call our Reservation Department and give them the chance to help you decide which room category may be best suited for your needs.

We would be truly delighted to welcome you back again at Hotel Vier Jahreszeiten Kempinski Munich in the near future.

Sincerely
The Hotel Vier Jahreszeiten Kempinski Munich Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2010

A business partner booked a room at a great rate at this hotel and I must say I was not disappointed. The location is great, I think this hotel has the best location in town, check-in went smoothly, I even received an upgrade to a Deluxe Room, staff was very friendly and helpful, they even parked my car which I normally do myself. In the hotel there were many arabic speaking guests but this brought life into the lobby. If you would like to stay in a nice hotel which is located close to all major cultural sights, shopping center etc than I can absolutely recommend this hotel.

  • Stayed: July 2010, travelled on business
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Thank Hotelfan1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WebVierjahreszeiten, Web Coordinator at Hotel Vier Jahreszeiten Kempinski Munchen, responded to this reviewResponded 2 September 2010
Google Translation

Dear “hotelfan69“

Thank you for the kind feedback which we have received from you. In the name of the entire Hotel Vier Jahreszeiten Kempinski Munich we would like to say "Thank you. We do hope to have the opportunity to welcome you back to Hotel Vier Jahreszeiten Kempinski Munich in the near future.

Sincerely,
The Hotel Vier Jahreszeiten Kempinski Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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