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“Fantastic Hotel and staff”

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Hotel Muenchen Palace
Ranked #5 of 382 Hotels in Munich
Certificate of Excellence
New York City, New York
1 review
“Fantastic Hotel and staff”
Reviewed 17 January 2014

My family booked two suites for our stay in Munich while my husband attended a medical conference. This is a fantastic boutique hotel, beautiful gardens, clean rooms, helpful and friendly staff. Not to far from the center of town. Especially loved the breakfast. Definitely would recommend the maisonette suite, it is not cheap but it is worth it to be able to relax on the private terrace.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 236kathleenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salika_Glattkowski, General Manager at Hotel Muenchen Palace, responded to this review, 19 February 2014
Dear 236kathleenj,

Thanks for your Review - hope it is not too cold back home in New York!
We are happy to hear that you had an enjoyable stay with us in the Maisonette Suite with the private garden, which also has a sauna, we do hope to welcome back soon again, how about the Summer - where our garden will have all ist flowers.
'Stay warm' in New York.

Kind regards from Munich,
Salika Glattkowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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658 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
London, UK
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 January 2014

We stayed here with our children in interconnecting rooms. The outside of the building is nothing special, and the lobby and breakfast area is nice, but again, nothing special, but the rooms themselves were lovely, quiet, very nicely decorated and very clean. It is only a 20 minute walk or a 5 minute taxi ride to Maximilianstrasse and being just out of the centre meant tat the hotel was very quiet. The breakfast was excellent and the staff were very nice and very helpful. We would definitely come again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LondonMumUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salika_Glattkowski, Geschäftsführer at Hotel Muenchen Palace, responded to this review, 6 February 2014
Dear LondonMomUK,

We are delighted to hear that you enjoyed your stay and felt well taken care and comfortable at the Hotel München Palace.
The entire München PalaceTeam is looking forward to welcoming you and the family back soon,

Kind regards,

Salika Glattkowski
General Manager
Hotel München Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 January 2014

My husband and I stayed here in Sep/Oct while visiting for Oktoberfest. It was a little pricier than other places we've stayed in the past but we wanted to splurge this time. It was worth it.

Pros:
- Room was very large and very clean. When we got to our room, they brought us a plate of snacks, including cheese, sausages and bread. Also room included free water and juice which is a very nice touch.
- Staff was VERY friendly. We were a little early arriving so our room wasn't ready but the woman at the front desk was very nice. She offered up several suggestions on things for us to do while the room was cleaned up.
- Quiet location. We requested a room looking onto the courtyard which would be very nice when the weather is good. Hotel is in a residential area so I didn't think there would be much road noise anyway.
- Pastry/coffee shop within walking distance if you don't want the hotel breakfast.

Cons:
- It is a little expensive but it was worth it for us.
- The location is a little out of the way but it is not too far of a walk to the U-bahn and other public transportation so we never had any issues.
- Breakfast isn't included and is quite expensive but there is a local pastry shop just down the street that we ate at every morning.

Overall, we would definitely stay here again. Definitely enjoyed it.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank CharlotteHokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salika_Glattkowski, Geschäftsführer at Hotel Muenchen Palace, responded to this review, 6 February 2014
Dear Charlotte,

Thank you for taking the time to write a review about your stay at the Muenchen Palace Hotel. We are delighted to read that you had an enjoyable stay and liked our amenities and Little treats.

We hope to welcome you back soon,

Kind regards
Salika Glattkowski

General Manager
Hotel München Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

A wonderful city hotel with an extraordinary service.
The location is perfect to discover the city of Munich. The staff is well trained and always very kind and helpful.
We can recommend this hotel absolutely.




  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank Michaela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this review, 14 July 2014
Dear Michaela S,

Thanks for your kind comments and we delighted to know that you were well taken care. It is our goal to exceed expectations and offer a unique experience and stay.
We very much look forward to welcoming you back soon.

Kind regards,
Salika Glattkowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
274 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 339 helpful votes
Reviewed 16 December 2013

While I have stayed in many fine hotels that I am pleased to recommend and happy to visit over and over, it is extremely rare when I am able to say that a stay was flawless and that I never wanted to leave. That, however, was precisely my experience at the Hotel München Palace.

Even before I saw the hotel itself, I got a sense of why it is so well regarded (currently rated #3 on TripAdvisor). Located one street off Ismaninger Straβe, the main street where the trams run, then around a corner and a bit south, strategically placed signs left no doubt that I was at the right intersection as I alighted from the tram. Less than a five-minute walk later, I was greeted warmly by the valet as I approached the front door, then welcomed by the desk clerk as though I was their most frequent guest. Talk about making me feel at home!

Although I arrived well before the normal check-in time of 15:00 (3:00 p.m.) they had a room ready for me and a bellman to carry my bags and help get me settled.

The room was almost exactly the same size and shape as one I had stayed in the previous night at a humble hotel in the city’s Marienplaz/Altstadt area. Size and shape, however, are where the similarities ended. The room at the Hotel München Palace was appointed in a refined but unstuffy manner, with hardwood floors covering the 8 by 15 foot living area, crown molding next to the ceiling, and trim molding on walls that were painted a restful, neutral color. The single bed occupied an alcove to the side of the main living area, a small desk provided a workspace, and the room was equipped with an iron and ironing board, bathrobe and slippers, high-end Molton Brown amenities, and an in-room safe.

Guests are treated to free WiFi and a free mini-bar containing two beers, two Coca Colas (one regular and one Coke Light – called “Diet Coke” in the U.S.) – an orange juice and an apple juice, and two bottles of mineral water – one sparkling and one still.

Harking back to a more elegant time, the München Palace provides actual keys on large, shiny key fobs as opposed to key cards. Guests must use the keys to lock the room when they are inside, so leaving the key in the lock when in the room is a good idea in case one has to leave quickly. Guests must also take care to lock the door behind them when they leave, as the doors do not lock automatically.

Like many hotels in Germany, lights in the halls are not left on constantly but, as an energy-saving measure, only come on when guests are present. Some hotels have wall switches guests use as needed; the Hotel München Palace has gone other properties one better and installed motion sensors which switch the lights on automatically when someone is in the hall.
Regardless of the appearance or charm of the physical property, however, service can make a guest’s stay a five-star affair, or can make them wish they were staying somewhere else.

Befitting of the name, service at the München Palace made me feel like royalty. Every staff member I encountered greeted me warmly when we passed in the halls, in the lobby, in the breakfast room, at the front desk, and at the front door. When it came to special requests, all were fulfilled quickly and with a smile, and when it came time to leave, I was given a bottle of Evian water for the journey ahead.

Its location makes the München Palace convenient to many of the city’s sights and activities. It is a short tram ride to the Altstadt, an easy bus ride to the Odeonsplatz with its sites and attractions, and a convenient connection to the U-Bahn that goes to the Olympiazentrum and BMW complex of BMW Welt (World), Museum, and Factory.

Despite being close to the action, the München Palace is on the quiet Trogerstraβe, which enables the hotel to provide an oasis from the craziness when the day’s meetings or sight-seeing are over.

The München Palace has an on-site fitness center, including a steam room (which is especially welcome after spending time outdoors in the winter), and a variety of three types of showers for post-steam or post-workout bathing. One option is a hand-held shower wand, while a second is a “rain” showerhead that dumps water, rain-like, from a ceiling panel about 12x18 inches. The third option is a waterfall type of shower, where the water cascades from a ceiling-high outlet in a heavy stream that in meant to be evocative of standing under a (small) waterfall.

Room rates include a complimentary breakfast, with a broad selection of typically European breakfast items on a buffet, and fresh items including eggs, omelets and other hot items made to each guest’s order. Business lunch, tea, and dinner are also served. The hotel is located just a few steps from highly rated restaurants for guests who prefer to get off-property.

While there are no doubt other fine hotels in town, I will be looking no further; I have found my home in Munich.

Room Tip: A room in the back may provide a view of the Angel of Peace statue.
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
10 Thank TheTravelPro_us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, VA
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 15 December 2013

This hotel is not for people who visit Munich for the first time. The location is far from the main attractions for tourists (Marienplatz area), however it is walking distance to subway. The room was cozy and most importantly, my husband and I had a restful three nights here. Very good value compared to previous hotel that I stayed previously when I visited this town. If buffet breakfast is too heavy, there is place that serve good breakfast one block away from this hotel (Kaffer restaurant) and plenty of coffee shops nearby.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank DruryS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this review, 14 July 2014
Dear DruryS,

Thanks for the comments on tripadvisor, we are a Boutique Hotel tucked away in a residential and quiet area in Bogenhausen, Close to the English Garden and Friedensengel Monument.
The 'Rechts an der Isar' is also in vincitiy. Our wide selection of local and international specialities offer a lot, alternative you can always order our Continental Breakfast, which includes coffee and tea, Juices and bread rolls and danish with homemade jams and Marmelade.

Hope to welcome you back soon to the Hotel München Palace in the near future,

kind regards,
Salika Glattkowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2013

Overall, this is a nice, clean and helpful hotel. Car parking was expensive and options to park on the street for free are limited. The deal did not include breakfast and this was also expensive, however, there are many great coffee shops around (sometimes with a short tube ride) so this was the option we chose.
I would stay at this hotel again with a similar deal price.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salika_Glattkowski, Manager at Hotel Muenchen Palace, responded to this review, 14 July 2014
Dear David P,

Thank you for staying with us recently, kindly apologize my delay in responding to your valuable comments.
Our sumpteous breakfast buffet with cold cuts and cheese, fresh baked breads and cakes, exotic fruit and jogurt , a la carte breakfast specialities is included, various coffees and a wide selection of TWG Teas as well as Prosecco and more.
We hope to welcome you back soon.

kind regards,
Salika Glattkowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Muenchen Palace

Property: Hotel Muenchen Palace
Address: Trogerstrasse 21, 81675 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #5 of 382 Hotels in Munich
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Muenchen Palace 5*
Number of rooms: 74
Official Description (provided by the hotel):
Munchen Palace is a hotel in Munich's Bogenhausen quarter. Located on the banks of the Isar River, not far from the beautiful Englischer Garten, the hotel stands between the Friedensengel Monument and the Prinzregententheater. The city centre's shops and sights are just a 15-minute walk away. There are underground and bus stops nearby and the hotel has a private garage.The hotel roof terrace and garden are city-central spots of seclusion. Guests can soak up the sun whilst enjoying breakfast, lunch or dinner in the garden. ... more   less 
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