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Rilano 24/7 Muenchen City
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Reviews (212)
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All reviewsminute walkclean hotelroom designfrom central train stationbig bedtoilet and showeroktoberfest groundsother hotelswi fiprivacyneighborhoodschillerstrassecitydodgywalkablegermanfestival
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57 - 62 of 212 reviews
Reviewed 14 May 2014

we stay 5 night in Munich the location in Schillerstrasse street close to shopping area
, main train station & close to many supermarkets ,restaurant & bars the bad thing the neighborhood very bad it like small red light area with Arabish especially Iraqi & Turkish street.

The front desk friendly & helpful. the room nice & i like the purple color in the room & in the hotel. the room good , comfort bed , good bathroom.

the hotel have air condition

the bad in the hotel.
1- Wi fi very good hot spot but it stop & some times you must pay to have internet.
2-i do not like beggars close to the hotel.
3-Housekeppeing very bad every day forget put soap & tissues ,once forget dirty towel
in the room.
4- no fridge in the room .

Room Tip: you should take big room
  • Stayed: May 2014, travelled with family
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Thank TaherAlbaghliJulian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Manager at Rilano 24/7 Muenchen City, responded to this reviewResponded 28 May 2014

Dear TaherAlbaghliJulian.

thank you very much for sharing your feedback with us.
We are pleased that you liked the style of our hotel and the service satified your requirements.

Thank you for your notes regarding our housekeeping. We will take care to improve our service in this area.

We hope to see you again soon in one of our hotels.

Best wishes
Your Rilano Hotels & Resorts Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

A friend of mine suggested a Hotel for me for very important trip to Munich. I travelled with my gf. Arriving at Friday night to this street...is something you DO not want to experience. Especially if you are having couples stay... For group of beer drinking guys..PERFECT...

Room Tip: As high as possible
  • Stayed: April 2014, travelled as a couple
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1  Thank KariW68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Manager at Rilano 24/7 Muenchen City, responded to this reviewResponded 28 May 2014

Dear KariW68,

Thank you very much for sharing your feedback with us.
We are sorry that you were not happy staying at the Rilano 24|7 Hotel München City.

Yes, the hotel is located in the heart of Munich and there is some adult´s entertainment around. But you can be sure - the area is abolutely safe - no reason to worry.

We would be happy deserving a second chance. There is another Rilano Hotel located in Schwabing/ Munich - maybe this would be the perfect choice for you.

Best wishes
Your Rilano Hotels & Resorts Team

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Reviewed 5 April 2014

I stayed at the hotel for 3 nights at the end of March 2014. The hotel is located in an area which reminded me of London's Soho around 10 years ago before it became over priced! Yes is is surrounded by adult bars but we never felt unsafe - the location was actually very convenient - 2 minute's walk from the main train station and a 5 minute walk from Marienplatz with the main clock tower, shops & bars - perfect. The hotel felt very new and the staff young & very helpful. The Concierge when we arrived were very helpful providing us with a free map and circling on it restaurants and bars close by that he thought we would enjoy - we tried all of his recommendations and they were fab.
The room was very 'fresh' - the frosted glass door to the WC is not for the shy! Great shower with plentiful hot water, comfortable bed. Flat screen TV - however only news channels in English. Free digital safe, storage area for clothes is limited but fine for a few nights, small desk with lamp. Good insulation in the rooms which made for a good nights sleep in what is a very vibrant 24hr neighbourhood. Overall I would recommend this hotel to couples & singles,

  • Stayed: March 2014, travelled as a couple
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2  Thank JoCollinsipswich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Manager at Rilano 24/7 Muenchen City, responded to this reviewResponded 15 April 2014

Dear JoCollins,

Thank you very much for your positive feedback for the hotel and the receptionists-I will pass on your good words :)

We are happy that you enjoyed your overall stay. The location is indeed perfect for travelers, as it is located 200 meters from the main train station and surrounded by various shops and restaurants. It is also in walking distance to important tourist points like the Marienplatz.

The hotel is brand new, which gives you the feeling of freshness in the room. Apart from our rain showers, the guests can benefit from our flat screen TVs, safe, high-speed internet and the good insulation system!

We would be happy to welcoming you again in our Rilano 24/7 Hotel München City!

Best Regards,

Your Rilano 24/7 Hotel München City Team

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Reviewed 2 February 2014

The hotel is close to the central railway station and very well connected to the public transport.
The surroundings are not that charming (table dance club on the next door, beggars on the streets and some "bad faces" around). Some annoying noises from the street could reach my 5th floor room.
The accomodation was very small and room temperature was quite too hot despite the 20 degrees displayed by the temperature control device. Tiny bathroom with a nice wide shower.
The bed was a bit too short but still comfortable.
Wifi available in the room including 100Mb free data per day.
Breakfast can be served in the room or taken at a local bakery: it had been served on time but it was boxed with no tray or dish available and the coffee was already cold.

  • Stayed: January 2014, travelled on business
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1  Thank klosed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Manager at Rilano 24/7 Muenchen City, responded to this reviewResponded 14 April 2014
Google Translation

Sehr geehrter Klosed,

wir bedanken uns herzlich für Ihr Feedback!

Es freut uns sehr zu lesen, dass Sie gut geschlafen haben und mit der Einrichtung des Zimmer zufrieden waren.

Unser Haus befindet sich in Bahnhofsnähe, in deren Umgebung sich auch einige Cabarets befinden. Jedoch, fühlt man sich wohl und sicher auch spät am Abend.

Wir würden uns freuen Sie bald wieder in einem unserer Hotels & Resorts begrüßen zu dürfen!

Mit freundlichen Grüßen

Ihr Rilano Hotels & Resorts Team

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Reviewed 19 December 2013 via mobile

ideal location for the christmas markets. great central.location. very near train station. nice clean rooms and helpful staff. would have scored higher if coffee making facilities where on suite and some uk channels on tv

Stayed: December 2013, travelled as a couple
1  Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Manager at Rilano 24/7 Muenchen City, responded to this reviewResponded 7 January 2014

Dear Mark C,

thank you very much for your feedback.
Great to read that you were happy staying with us and you were happy with our service!

It is one of our newest hotels that opened in September 2011. This lifestyle hotel with 53 rooms is located in the heart of Munich. In walking distance you will find a lot of shooping locations, the famous city centre and during december the wonderful christmas markets.

We hope to see you again soon in one of our hotels.

Best wishes

Your Rilano 24|7 Hotel München-City Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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