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“One of the most helpful and friendly staff I've met in a hotel.”
Review of Marc Munchen

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Marc Munchen
Ranked #9 of 385 Hotels in Munich
Certificate of Excellence
Reviewed 1 March 2014

This hotel has been recently renewed. Decoration is clean and modern.
It's very close to the Hauptbahnhof, so very central when it comes to logistics but not so close to Munich's main attractions.
Staff was very friendly and kind since our very first step in the hotel.
A very positive surprise: breakfast. Wide variety of options, including fruits, yoghurts, cheeses, breads, cereals, juices, eggs, sausages, pastries...
On the negative side, bedroom and corridor walls could use some painting. Despite recent renewal, it presents several stains, probably from guest luggage.

Stayed: February 2014, travelled as a couple
2  Thank BMigales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 5 March 2014

Dear BMigales,

Thank you very much for your kind review.
We are happy you like our design since we renovated the house completely in 2012!
It was our pleasure to always treat you friendly and provide a maximum standard of service, we always do =)
And I am happy we could satisfy all your tastes with our breakfast buffet! It is very important to us to provide a good quality breakfast as we believe it to be the most important meal of the day. This is also why we include breakfast in all our room rates!
I am sorry you had to face dirty walls in our house. Please be assured we do regular re-painting even if the hotel is rather new.

We do hope we see you soon again – Munich is always worth a trip.

Kind regards

Veronika Fruth and the hotel marc munich**** team

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Reviewed 25 February 2014

Very nice hotel in the perfect location. Helpful staff!! Perfect breakfast..in the same street with the best pizzeria in Munich....everything couldn't be better!!! the only sad is that we run out of toilet paper our last day but since everything was so perfect we didn't mention it all.!!!! I believe that hotel is the best choice in munich!!!

  • Stayed: February 2014, travelled as a couple
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Thank MARIZAVLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 27 February 2014

Dear Marizavla,

Shining shining shining – I do love your review! Thank you so much! We are happy you had a wonderful stay in Munich and it was, at least partly, because of us! What a wonderful compliment, I will share you review with the team!
I do apologize for not having filled up the toilet paper in your room properly, but please be assured just one short call at the front desk and there would have been an immediate refill.

We are looking forward to welcoming you again very soon!

Warmest regards

Veronika Fruth and the hotel marc munich**** team

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Reviewed 24 February 2014

I have stayed at the Marc before and I never even dreamt about staying anywhere else. When in Munich, you can search for a long time or just believe the reviews and go here. As I have reviewed it before, I won't go into too much detail. Nor will I review it again, after this. It is simply a hotel that has everything and that looks after its guests in the best way possible. It is well-located and offers a great breakfast!

  • Stayed: February 2014, travelled on business
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1  Thank WeeMan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 25 February 2014

Dear regular customer,

I am absolutely delighted to be in your opinion the best hotel option in this area!
We believe that our hotel marc munich**** offers Munich a very exciting and compelling new hotel with comfortable and intelligently designed rooms, rich breakfast buffet and always friendly and helpful staff. Your comment certainly reflect that and I have shared it with the team!

I am happy to have you as a regular customer and I would like to thank you very much for posting your lovely review! Again!

Looking forward to welcoming you soon back in our house!

Warmest regards

Veronika Fruth and the hotel marc munich**** team

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Reviewed 22 February 2014

Great location hotel, very close to train station and tram to city centre. Lots of restaurants close by which is handy as hotel only offers breakfast. Nice and quiet on court yard side of hotel. Rooms although small are neat and tidy, comfortable bed, but pillows are the soft feather pillows with no support for your neck and no spare in room.

Room Tip: Ask for court yard side away from road.
  • Stayed: January 2014, travelled as a couple
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Thank blueebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 24 February 2014

Dear Blueebug,

Thank you very much for your kind review. We are happy you had a pleasant stay in our hotel marc munich**** and conveniently explored Munich’s sights by public transport. One can also get to the city center and various restaurants by foot, we are only a 5 minutes' walk from the pedestrian area.

We are however sorry to read that the pillows provided in your room were not comfortable for you. It is a pity that you did not inform the staff on site as we do actually have spare pillows of different kinds for our guests! We provide in general 2 pillows per guest in every room, one anti-allergic foam pillow size 60x80cm² and one down/feather pillow size 40x80m². On request we can also provide extra pillows such as “Medisan Sleep & Care Pillow with Spelt filling” or “Medisan Sleep & Care Neck Support Pillow” and also “Medisan Sleep & Care Side Sleeper Pillow”.

So in any case, if there is something amiss in the room or breakfast or lobby or else, please contact the front office staff immediately, we are (almost) always able to provide a solution for issues our guests might have.

With the knowledge of getting a better suited pillow next time we hope we will see you very soon again in our hotel marc****! We are already looking forward to welcoming you again and send you our warmest regards

Veronika Fruth an d the hotel marc munich**** team

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Reviewed 19 February 2014

The hotel is in a great location from the Hauptbahnhof. Despite being in a central location, our stay wasn't disrupted once by noise. Check-in was straight forward and all staff speak English, which is a great help. All the staff were welcoming and couldn't do enough for us. The room (superior king) was spacious. Bathroom was amazing and the room was cleaned to a great standard every day.

Breakfast was fantastic. Again, the staff were lovely. The choices available for breakfast were unbelievable. In 4 days, we did try to sample the entire variety of pastries, bacon and pancakes, cereals, meats and cheeses. It's definitely the best breakfast we've had in a hotel.

We wouldn't hesitate to come back to the Marc as we had a great stay and it was so easy to travel around Munich from the hotel location. Thank you to the staff!

  • Stayed: February 2014, travelled as a couple
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Thank Nicola H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 24 February 2014

Dear Nicola,
Your shining review is making us very proud, thank you so much. I do appreciate your special thanks to the staff very much and forwarded your review to the team to share!

Thank you for your praise on our breakfast buffet. We believe the breakfast to be the most important meal of the day and therefor include breakfast in all our room rates! We have a wide selection of fresh and high quality products as well as different hot and cold dishes and try to satisfy almost every taste of our guests. What a pleasure you took the time to really do enjoy the vast buffet every morning!

We are definitely looking forward to welcoming you very soon in our house again! Please be quickly back =)

All the best and warmest regards

Veronika Fruth and the hotel marc munich**** team

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Reviewed 28 January 2014

Good location near de main train station and 10 minutes walk from the center of Múnich. The service provided by staff is excellent, in particular Jean Claude. Clean rooms, very good Breakfast and attention to detail.
Will certainly go back¡¡¡

  • Stayed: January 2014, travelled as a couple
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1  Thank 472Mercedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 29 January 2014

Dear Mercedes,

We are delighted with you shining review thank you so much.
I like you describing our staff as providing excellent service, this is very important to us.
And we are proud of our dear Jean-Claude!

We can’t await to have you back!

Warmest regards

Veronika Fruth and the hotel marc munich**** team

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Reviewed 19 January 2014 via mobile

My husband and I stayed here for our first wedding anniversary and loved it. As the other reviewers have said, the breakfast was amazing, so much choice.

Our room was gorgeous with a big bathroom and lovely shower. Very quiet too.

I've given the location 5 out of 5 because the hotel is so central that you'd expect it to cost so much more. The area is not the smartest or best but we never felt unsafe or unable to walk at night. It was no different to an area near a station at home.

One note for the hotel, it would be useful to let guests know the large bottle of water in the room is complimentary... Well ours was but we didn't know so went to pay for it on checking out.

Would definitely stay here again.

  • Stayed: November 2013
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2  Thank ClaireyBeary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcmuenchen, Leiter Front Office at Marc Munchen, responded to this reviewResponded 23 January 2014

Dear Clairey,
It was our pleasure taking care of you during your first wedding anniversary! We are so pleased you chose us and we are happy there was nothing amiss and you could enjoy our great breakfast buffet and nice room.
I am very glad that you did not let the former posting of the hotel’s vicinity discourage you and you see the advantage of it: the convenient central location.
Sorry for the charging of the water bottle, we normally do give a special bottle hanger for the complimentary water bottle. Please accept our apologies. When you come back to stay with us please tell the front desk, you will get a bottle of water for free!
We are already looking forward to welcoming you back soon and thank you very much for your review.

Warmest regards

Veronika Fruth and the hotel marc munich**** team

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Additional Information about Marc Munchen

Address: Senefelderstrasse 12, 80336 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#5 Family Hotel in Munich
#5 Business Hotel in Munich
#6 Luxury Hotel in Munich
#8 Romantic Hotel in Munich
Price Range: £117 - £313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marc Munchen 4*
Number of rooms: 80
Official Description (provided by the hotel):
Glad to see that you are interested in our boutique design hotel marc munich! After a substantial refurbishment with completion in mid-August 2012, we now offer 80 ultra-modern, superbly equipped double rooms. Discover our emotionally appealing rooms and refresh yourself under our big rain shower. Once you have visited our universally recommended breakfast buffet in our large bright breakfast room, thanks to our central location, you have easy access to all interesting places in and around Munich. Drinks and snacks (pizza , etc.) we offer at our hotel, but for dinner, we are happy to recommend according to the actual weather the most known beer garden in Munich nearby or any other recommendable restaurant around fitting the food direction of your choice. Our breakfast buffet included in the room rate. Arrive either by train (walk about 5 min.), by plane (subway around 45 minutes) or of course by car, which you can park in our small, slightly narrow underground garage for cheap or our courtyard . - ideal location in the very centre of Munich just opposite of the train station - Hotel 100 % fully air-conditioned (window can be opened) - Hotel 100 % Non smoking (no smoking rooms available) - free WLan and Lan connection in the room - the latest smart TV 's with free Sky program (german Cinema HD, Sport HD1 + HD2) - starting deluxe category with coffee/tea bar in the room - extra thick mattress topper and hygiene implications - Business PC to print the boarding pass etc. - a great nice crew and much more - We look forward to meeting you! ... more   less 
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Also Known As:
Mark Hotel Munich

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