I will start off with the good. Lobby is very quaint and staff are gracious and want to help. The location is great if you want to get away from it all and take 1.5 hours to get to downtown munich. The lakes are very beautiful and very quiet. The hotel appeared very clean!
Here are the opportunities with this property: for oktoberfest they were charging 179 euro a night and there was no one from the hotel staff after 10pm and desk reopened at 7am. All of that is ok as long as someone explained to you :-) in advance and you know to keep the gynormous hotel key in your purse vs. relenquishing to the front desk each time before you leave. I'm certain that there is a sign of desk hours but when you are a tired traveler and the property claims its a hotel not a b&b or hostel---front office presence is required 24/7---which is a good segway for the next item---if taxi is lost and gps doesnt work in the area which happens alot since no one pays the exorbenant taxi fares(late night taxi from Marienplatz - 55euro and airport taxi - 87 euro)---there is no one to call:(. There is also no one to call when you are a female traveler walking up to your room and everything in the hallways/ stairways is dark and it takes 5-10 seconds for the motion detectors to pick up that you are coming - that had to be the worst part of the stay not knowing or seeing what you are going towards along with the fact that you feel the property is short on cash and the carpet is pieced together from left over remodeling materials: 1 - small hallway (4 glaringly different colors of carpet---not by design) walls are also a total mash up of horrible paint not by design again different shades of pretty yellow(newer and old paint of stark blue). If the property is undergoing renovation they should say so. The other issue is a double bed only had 1 pillow/1 tiby twin blanket that doesn't cover a 5' foot person and 1 large towel/1 small towel. Again no one to call and ask for assistance or extra pillows or blankets...even if you are a 3 star hotel in Munich ---the basics for a hotel room are required.
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