The good? The location...1 block from the viktualienmarkt and walking distance to Marionplatz and Hofbrauhaus. Rooms were clean.
The bad? We arrived at 2PM, before check in time, to be told that our 3 rooms, which I reserved 3 month prior, were sold to someone else. With 6 travelors, we were offered the "apartment" which is two rooms with 5 twin beds and one small bathroom. The 6th person was accomodated by a 4 inch foam mattress on the floor...not even a rollaway. In addition, I was told that there was a "problem" with my credit card and I would have to pay cash. I asked for a receipt and was given one but was told not to show it to anyone, since she gave me such a good rate she would get in trouble if anyone found out. I asked for a second key and was told that there was a 20 euro deposit...for a key? I had my German friend, who was also staying there and didn't have his room sold out from under him, ask for a key and they gave him one with no charge! By the way, once checked in, I walked right to the bank and withdrew several hundred euro with no "problem".
On the second evening, we were given one double room and again had the apartment for the other 4 people. On checkout, we were charged for two nights in the double room. We finally did get it all worked out after the manager arrived and it seems that the woman who checked us in pocketed the cash I gave her..suprise, suprise! Well, I gave the receipt to the owner and he made a copy so it's not a secret any more.
After reading the reviews, it does appear that a reservation doesn't mean much and I'm not very tolerant of dishonest employees so cannot recommend Pension Seibel
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- Also Known As:
- Pension Seibel Hotel Munich