This was a tough one to review... There are some really good features about it and the price is definitely a bargain, yet few things has really put me off.
I stayed for two days in a single room. The room was tiny but very functional, I had to trouble arranging my stuff comfortably. It was very clean, and both the room and the hotel's main areas are nicely decorated and finished in light wood. The shower was one of the best in terms of water pressure & temperature rangeI've had in a while.
Location is truly superb - it's 5-10 min from the main station on one side and the bustling historic and shopping city centres on the other, yet it's hidden from all the buzz.
Another positive was the breakfast - not a huge selection, but very much to my taste and of great quality - baked goods, cold meets, fresh farm cheese, surprisingly good for a hotel coffee.
Now - for the not so good things, which brought the rating from 5* to 3* for me. First and foremost - the staff, especially reception, were incompetent, unwelcoming and patronising. I arrived very early (7am) and was told the room would be ready by 11am, even though my booking had 13:30 as the check-in time. I return at 11:40, and there's another reception staff who's shocked by the very idea the room can ever be ready before 13:30, pretty much implying I was lying... A minute later maid informs him that the room is indeed ready... It's not a big deal, I was in the end checked-in early, but with an attitude. Dared I ask for a help with my heavy bag - as my room was on the 1st floor and there's no elevator - he rolled his eyes and left me struggling with the stairs.
Second big disappointment was the WiFi - I can deal with several levels of logins & passwords if it brings me a fast connection. Not the case - and I'm not talking streaming videos, it was a matter of luck to get the signal, and the traffic was not enough even for an email with no attachments. Worst hotel internet ever.
Finally, my room was facing the inner courtyard and hence was hidden from the street traffic. Yet, some people (staff?) would sit there chatting & smoking till late, and even with the windows locked I was getting both the noise and the cigarette smell.
Overall, 3* is an average rating, but there was nothing average about this place - some things (price, location, decor, cleanliness, breakfast) were spot-on, but others (staff, WiFi) were simply dreadful.
- Official Description (provided by the hotel):
- Hotel Eder is in a quiet by-street in Munich's centre between Central Station and the Theresienwiese. Within a walk of a few minutes you find a large number of cinemas, restaurants, small theatres, and, of course, the State Opera House and the "Deutsche Theater". The Octoberfest area and also a lot of typical bavarian beergardens are very close to the hotel and reachable in 10 minutes by foot. The Central Station (150 meters close to the hotel) is the transit point of several public transports for a quick and comfort way to Munich's new trade fair and the airport. • Tradition The hotel exists since 1947 and is managed by the owner family Eder with traditional bavarian hospitality. ... more less
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