We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“convient for tourism”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Mercure Munich Altstadt
Ranked #35 of 389 Hotels in Munich
Certificate of Excellence
GreenLeadersBronze level
Reviewed 30 June 2014

The main asset for this hotel is its location just a short walk from the main attractions in central Munich. We also had a 2 block walk to the tram that brought us to Nymphenburg Palace. the breakfast was very nice. The room was fine and the staff was very helpful: they gave us good dining suggestions and helped with questions about the metro system. If we return to Munich, we would stay here again.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank DrJAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 25 July 2014

Dear DrJAK,

thank you very much for your recommendation.
We are very happy that you have enjoyed your stay.

We are looking forward to welcome you again.

With regards
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,308)
Traveller rating
Traveller type
Time of year
Language

372 - 378 of 1,308 reviews

Reviewed 29 June 2014 via mobile

We stayed here for three nights and it is a nice hotel by European standards. The location is great. The staff was helpful and the breakfast very plentiful and had a good selection. Only problem we had was being charged for making calls that we never made. We never used the phone other than to call the front desk but we were charged for calls we didn't make. Other than that issue we would recommend this hotel.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 25 July 2014

Dear Barbara S.,

Thank you very much indeed for taking the time to write your review on TripAdvisor further to your stay at our property.

Did you tell our reception staff at your check out, that you did not make any phone calls? All phone numbers and times will be saved, so we could figure out what happened. And of course we would not charge, if you did not made this phone calls. Please contact me for this matter...

Sincerely Yours,
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014 via mobile

Decent property as per European standards. Mini bar is free on the day of arrival! Location is on a quite street from the city centre. All in all a decent property. Breakfast is decent with nice fresh juice machine. Subway is nearby to get to HBF.

Stayed: June 2014, travelled as a couple
2  Thank Rohit10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 25 July 2014

Dear guest,

We sincerely appreciate your comments here on TripAdvisor, it was very rewarding to see that our hotel exceeded your expectations.
We look forward to being your hotel of choice in the bavarian capital Munich.

With warm regards
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Great location but the hotel is in real need of an upgrade. The rooms are very tired; clean but not really good enough to justify the cost. On the plus side staff were helpful and the breakfast was good it just wasn't enough to stop us wishing we had booked elsewhere else

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Argus3953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 25 July 2014

Dear Peter L.,

Thank you for your stay and sharing your experience with others.
We are glad to read that you enjoyed the service provided by our team.

We are very sorry that you felt your accommodation to expensive, but we want to note, that you have stayed during one of the biggest trade fairs in Munich, so all hotels in Munich are more expensive during this time than other periods. But we are sure, that you checked the rates of all hotels during your reservation.

We really hope that you will visit us again.

With regards
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

We stayed one night on a layover. We are glad we chose this hotel. It was very good value, with a good sized room that was clean and well kept. Breakfast was excellent. Plus, the a/c kept us comfortable during a 90 degree heat wave! The taxi we booked for the airport arrived promptly in the morning.
The location is a very short walk from sights and restaurants.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Honu_Ohana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 25 July 2014

Dear guest,

Thank you very much for staying with us and we are very excited, that you enjoyed staying with us. We want to give the best service for our guests and we still try to make it even better.

We're hoping to see you again.

With regards
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

We stayed here 3 nights first week of June. Suited us perfectly. Easy walk to the main tourist area of Marienplalz, which has sbahn station and only 2 stops to Hbf. We got in a taxi from the Hbf to the hotel for 10euros, but easily walked there for the return.Staff were very pleasant and helpful especially the breakfast staff. And the breakfast was outstanding especially the amazing orange juicing machine. Saw signs of renovation work in progress but we're not disturbed by it in the least.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RTW007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 12 June 2014

Dear guest,

thank you so much that you took the time to comment your stay in our hotel.
Feedback is very important to us as it gives us the opportunity to improve.
I am particularly proud to read that our team’s service level matched your expectations. I will of course pass the feedback over to our team.

Thank you again for sharing your experience, and we hope to welcoming you soon again in Munich.

With warm regards,
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

I received excellent service from staff prior to my arrival as I was late to check in due to Lufthansa losing my luggage. Staff were extremely helpful. During my stay they could not help enough - even after check out my flight did not leave until late that night, they kept assisting me with recommendations, directions etc to different shops, Beer houses, restaurants, attractions etc.
The breakfast (included in cost) was to die for, very nice and plenty of it. this hotel is about a minutes walk to the centre main shopping - action part of Munich.
Will stay here again and highly recommend it to other travelers.

Room Tip: Rooms OK - all on the same side of the building.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Brad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirkKupfer, Manager at Hotel Mercure Munich Altstadt, responded to this reviewResponded 11 June 2014

Dear Brad G.,

I would like to thank you for taking the time to complete this review and for sharing your positive comments with everyone.

I am really pleased that you enjoyed your stay with us and that our service, breakfast and team members were all to your complete satisfaction throughout your stay.
I was delighted to learn that you enjoyed your time in our hotel, it is always a pleasure to receive such positive feedback.

Thanks for letting us know that you would return! We certainly look forward to welcoming you back to Munich very soon.

With kind regards,
Dirk Kupfer
-Assistant General Manager-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Munich hotels
0.2 mi away
Hotel Blauer Bock
Hotel Blauer Bock
#17 of 389 in Munich
986 reviews
0.4 mi away
Platzl Hotel
Platzl Hotel
#14 of 389 in Munich
2,061 reviews
0.3 mi away
Hotel Schlicker "Zum Goldenen Loewen"
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Torbraeu
Hotel Torbraeu
#9 of 389 in Munich
1,082 reviews
0.5 mi away
Mercure Hotel Muenchen City Center
0.3 mi away
Derag Livinghotel Am Viktualienmarkt
Show Prices
Show Prices
Show Prices

Been to Hotel Mercure Munich Altstadt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Mercure Munich Altstadt

Address: Hotterstr. 4, 80331 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#8 Green Hotel in Munich
#49 Romantic Hotel in Munich
#62 Business Hotel in Munich
Price Range: £105 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mercure Munich Altstadt 3*
Number of rooms: 80
Official Description (provided by the hotel):
The non-smoking HOTEL Mercure Munich Altstadt is a fully air-conditioned facility in the heart of the Bavarian capital, just two minute's walk to the famous Marienplatz. All 80 of our suites and rooms have modern furnishings with free Wi-Fi access to the Internet. Drinks from the mini-bar and SKY-Entertainment are free of charge. Your room is also equipped with a safe for your valuables. For your car there are a number of nearby parking garages available (charges apply). Our lobby offers an internet terminal and a shoeshine machine for a polished appearance. House pets are also welcome for a small fee, and for those hectic business days we also offer a laundry service. Ask about costs. Our fax and copy service is of course free of charge. Our hotel rooms was renovated in 2011. In 2014 we redesigned our lobby and built a brand-new breakfast room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, ACCOR, Travel Republic (UK), Booking.com, TripOnline SA, Ebookers, HotelsClick, 5viajes2012 S.L., HotelQuickly, Cancelon and Evoline ltd so you can book your Hotel Mercure Munich Altstadt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Muenchen Altstadt
Mercure Hotel Munich

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing