I was moved to the Feringapark Hotel due to an error in the booking system of my preferred hotel.
The check-in was efficient but not very welcoming. The staff do not take any interest in the safety of solo women travellers, and announced my room number to everyone in the lobby when they handed me my key.
It is not possible to buy a 24 hour internet pass from your room. You have to do this in the lobby, which in my case meant queuing again and having to announce my room number to everyone in the queue.
My room was very hot, even with the window open, and did not have air-conditioning. There was a nasty smell coming from the bathroom which I was not able to dissipate. I was not offered a non-smoking room, so had to put up with stale tobacco smells also.
At breakfast, there was no-one to help me find a free table, no-one came to ask if I needed coffee or tea, and overall the breakfast service was poor for an apparently four star hotel.
There are no fitness facilities, no pool, and not much scope for doing anything other than overheat in your stuffy room.
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