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“Munich business trip”

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Rilano 24/7 Hotel Munich
Ranked #188 of 383 Hotels in Munich
Abingdon, United Kingdom
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Munich business trip”
Reviewed 29 June 2014

I stayed here for 2 nights as I was on a business to Munich. The room was spotless and comfortable. The breakfast was relaxed with a good choice of cereals, meats, cheese and hot food. The staff are very polite and helpful. I had a problem with the kettle in my room which I went down to reception to report. They said they would send someone up to look at it. I went back up to my room and shortly afterwards there was a knock on the door. When I opened it there was a man with a spare bed! I went down to reception again and the original guy I spoke to then came to my room to see what was the problem. He said that he would get it replaced but that it would probably be the next day. I told him OK. A little bit later 'bed' man came back with a kettle - sorted! The location is OK. There are bus stops close by and a tram station a couple of minutes walk away. The nearest Underground station is an approx. 8-10 minute walk. Overall this is somewhere I would stay again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike_M_Ab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review, 4 July 2014
Dear Mike_M_Ab,

thank you very much for your nice comment at TripAdvisor.

We are very happy that you were totally satisfied with your stay at our Rilano Hotel in Munich.

Hopefully we will see you soon in one of our Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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361 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
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Koh Chang
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 June 2014

The hotel is split into two halves - a 3 star and a 4 star hotel.

The three star room was very small and yet well appointed. Unfortunately it was hot and there is no air conditioning in the 3 star side.

The internet is very poor speed. There is a free access for a very limited amount - mine lasted 2 email downloads and then it is charged for at unnecessarily high rates. Why is it in German hotels you have to pay for internet when other countries it is included in the price? Internet on business or social is as important as a toothbrush today!

The staff were very helpful although they did not resolve the slow internet issues.

Room Tip: As there is no air conditioning pick a high room away from the main street if you want the window op...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review, 4 July 2014
Dear R B ,

thank you for your feedback.

We are really sorry that you were not completely satisfied with your stay.

For our unlimited internet access we charge € 6,00/day. Compared with other hotels this is really a fair price.
As an alternative we offer a complimentary option with 100mb per day. For this option the speed is lower.
We regret that the internet did not work properly. You may be assured that we are working on this problem and will find a solution very soon.

Customer satisfaction will remain the top priority in our hotel.

We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future and convince you of our good service standards.

Your Rilano Hotels & Resorts Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Gallen, Switzerland
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 May 2014

Great hotel near the main station and the city center. The hotel looked alomst new or was renovated. Everything was very clean and the emplyees very frinedly. I can recommend the hotel mostly for young people and couples.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank playmusic88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Manager at Rilano 24/7 Hotel Munich, responded to this review, 30 May 2014
Dear playmusic88,

thank you very much for sharing your positive feedback with us. It is great to read that you enjoyed your time at Rilano 24|7 Hotel München City.

We hope to see you again soon in one of our hotels.

Best wishes

Your Rilano 24|7 Hotel München-City Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
229 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 12 May 2014

We stayed here for 2 nights. We both liked the quirkiness of the room, very modern and comfortable, staff were friendly although it was a bit strange walking into a hotel that didnt have a specific reception area. Wifi was available in the rooms. Good location with bars, restaurants and supermarket close by. If you were lucky you could park outside the hotel (free) but if not then you had to go round the one way system to the car park at a cost of about Euro15 for 24 hours to park (I think).

I would recommend this hotel as I thought it was comfortable and good value for money.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank topcat1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erlangen
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 May 2014

This is a real value for money if you don't mind extremelly small, claustophobic room you might get. It's well position in the north of München, close to U-Bahn station, Frankfurter Ring and Olympia Zentrum. The Staff was extremelly friendly and helpful- they went out of their way to help me with some things: extra water jug, gluten free meals etc. The breakfest buiffet is great. It is really a good deal for 80 € that I paid for one night.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reggy_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 April 2014

Service from employees is very good. But free internet quota is limited to 100 MB (this is an automatic 1 point deduction in my book). The rooms are tiny but nice. Restaurant is good. Nearest subway is over half a kilometer walk. If the management of the hotel changes their internet quota policy, they would atleast get 4 stars. No cooling in one part of the hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stranger371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review, 8 April 2014
Dear stranger371,

thank you for your feedback.

We are really sorry that you were not completely satisfied with your stay and that there was no air-conditioning in your room.

In the rooms we offer Internet and WIFI access for using laptops, tablets and cell phones. You can use 100MB/24h complimentary, the unlimited access is 6 euros per day.

We take your feedback very serious and will discuss your issues in a meeting soon.

You may be assured that customer satisfaction will remain the top priority in our hotel.

We would be happy to welcome you in one of our Rilano Hotels & Resorts in the near future and convince you of our good service standards.

Your Rilano Hotels & Resorts Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2014 via mobile

Radiator doesn't work on a cold winter day. Nobody knows how to turn it on. You have a quota for wifi which is only 100 mb and only available on the lobby. The only good side there are some free beverages in the minibar.

Stayed February 2014, travelled on business
Helpful?
1 Thank Engin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review, 4 March 2014
Dear Engin D,

thank you for your feedback.

We are really sorry that you were not completely satisfied with your stay.

For the rooms we also offer routers at the reception desk for using wireless internet. You can use 100MB/24h for free or unlimited access for 6 euros a day.

We apologize that nobody informed you about the wireless access in the room.

You may be assured that customer satisfaction will remain the top priority in our hotel.
We take your feedback very seriously and will take steps in order to find a solution very soon.

We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future and convince you of our good service standards.

Your Rilano Hotels & Resorts Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rilano 24/7 Hotel Munich

Property: Rilano 24/7 Hotel Munich
Address: Domagkstr. 26, 80807 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #188 of 383 Hotels in Munich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Rilano 24/7 Hotel Munich 3*
Number of rooms: 228
Official Description (provided by the hotel):
Surprising, modern, a bit more casual and “very stylish” – the Rilano 24|7 Hotel Munich. Rilano 24|7 – the thrillingly refreshing, creative and positive lifestyle hotels – in the city. This lifestyle hotel in the trendy “Parkstadt Schwabing” quarter offers 228 stylish rooms plus event and conference rooms for up to 400 people.The Rilano 24|7 Hotel München is in the new “Parkstadt Schwabing“ office center close to Leopoldstrasse. It captivates with excellent service, modernly furnished rooms and a passion for the latest technology. The Olympic Park, the English Garden and Allianz Arena are all quite close. The Rilano 24|7 Hotel München also offers an exquisite restaurant, cozy bar, modern cafe and pasta bar. In the “Vitello” Restaurant, the “Jazz Bar”, “Coffee Fellows” and “MammaMinuti”, guests can kick back, relax and enjoy our exceptional service. The Rilano 24|7 Hotel München offers 700 m² for events, plus a board room and 10 breakout rooms flooded with light. ... more   less 
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Also Known As:
Tulip Inn Munich

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