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“Poor housekeeping”

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Novotel Munich City
Ranked #49 of 385 Hotels in Munich
Certificate of Excellence
Reviewed 29 August 2014

Space was somewhat tight for 4 persons. House keeping was disappointing. Soap and towels were not adequately replaced in bathroom, coffee cups and teaspoons not put back in place. Empty coffee packets left next to coffee pot, Breakfast was excellent!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
1  Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (2,655)
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530 - 536 of 2,655 reviews

Reviewed 27 August 2014

Being there for a business trip is a good location, not at a convenient cost. Nice breakfast room, good rooms, not very close to the subway station. Don't believe it is very suitable for families or couples.

  • Stayed: May 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank Alessandro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tom C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 August 2014

I arrived in Munich very unwell and was very thankful that staff at Novotel Munich were very accommodating, particularly in accommodating to my 'low appetite'. They accommodated to my special request of 'plain pasta'. The ambience and environment was very peaceful despite the hotel portraying itself to be a boutique cum business hotel. Room was very comfortable, clean and airy.

Novotel Munich is also just a stroll away from Munich's main city area. With several food places and supermarkets around the hotel's vicinity, Novotel Munchen City is located at such a strategic spot. On the whole, Novotel Munich is a very relaxing boutique business hotel. It's lovely, relaxing, peaceful ambience, alongside with it's awesome level of customer service makes Novotel Munich an accommodation suitable for any occasion and not just business!
We hope to be back sometime soon!
Photos and more details can be found at: http://www.am-suhaila.com/2014/08/novotel-munich/

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
1  Thank AM-Suhaila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

I booked this for 2 nights as a part of a driving tour round Europe. It was reasonably priced, within 10-15 minutes walk of Marienplatz (centre of the old town), with parking (paid) and excellent service. I arrived at at about 3pm and they were very busy, in fact fully booked, but as my room wasn't ready I got a free drink at the bar for all my party while I waited. The rooms were large and comfortable and the pool was small but nice. I didn't eat in the hotel so I cannot comment on the food.

In summary this hotel was good value in a great location with excellent service and I wouls tay here again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Munich hotels appear to be relatively more costly so Novotel seems reasonably priced for its location. Only downside is the distance from the subway station to the hotel, either a short taxi ride or a long walk with luggage. Decent size room, equipped and very clean. Friendly staff.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank B0B787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014 via mobile

My complaints are in line with the other reviews. The staff doesn't seem to appreciate if we have extra questions..they just want us to fill up their paperwork and pay their money. It is annoying to have the shower and toilet in two different sections of the room...I would rather not have that extra bath tub and have that space used for the toilet....pillows look very deflated...the lotion smells horrible...I regretted not bringing my own...the tv channels were not working well..the picture was missing after channel 73... so, I couldn't watch bbc which was after channel 75..
I would rather check in the holiday inn next door to novotel

Stayed: August 2014, travelled with friends
Thank Mamatha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Munich City

Address: Hochstrasse 11, 81669 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotel in Munich
#48 Family Hotel in Munich
#51 Business Hotel in Munich
#60 Romantic Hotel in Munich
Price Range: £84 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Munich City 4*
Number of rooms: 307
Official Description (provided by the hotel):
The modern 4-star Novotel Munchen City is located in the heart of the Bavarian state capital, just minutes from the Deutsches Museum, the Gasteig cultural center and Marienplatz. The hotel is close to Rosenheimer Platz station so can be easily reached bypublic transport and is therefore an ideal destination for those travelling by rail or air. When it is time to relax, why not visit the free spa area with its pool, sauna, steam bath and fitness center. In addition to 307 air-conditioned rooms, the non smoking hotel features a restaurant, bar and terrace. The separate conference center and terrace offers five meeting rooms for 210 people. A garage is available for guests arriving by car. ... more   less 
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Also Known As:
Novotel Muenchen City Hotel Munich
Novotel Hotel Munich
Novotel Munich
Munich Novotel

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