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“NEVER stay here its a ripoff”
Review of Empress Hotel

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Empress Hotel
Ranked #250 of 382 Hotels in Munich
Amherst, New York
Level 4 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“NEVER stay here its a ripoff”
Reviewed 4 October 2009

This is a terrible place to stay and very overpriced. We just returned from staying there for three nights last week. The owner is paranoid and practically accused us of ripping him off before we had ever checked in!! One of us ended up sleeping on a mattress ON THE FLOOR! The rooms were not clean and the bedding was not either. The grounds are a mess and the breakfast room is picnic tables and benches....the whole place is very unkept. Two people who worked there were nice and helpful.....too bad the owner does not let them run the place. We traveled throughout Germany for 2 weeks staying in pensions....this hotel was a miserable place to stay! We were also suppose to have internet access in our rooms...surprise, surprise.....it was down the entire time we were there!

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nyjen3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Leiter Front Office at Empress Hotel, responded to this review, 26 January 2017
Dear nyjien3,

it is terrible to hear what has happened to you!
Since then so many things have changed!
The hotel isn't "Hotel am Klinikum" anymore, it now is the Empress Hotel - a small but unique boutique hotel.

Come visit us, when you come to Munich the next time! :-)

Best regards
Anna Niedl - Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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39 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
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Additional Information about Empress Hotel

Property: Empress Hotel
Address: Wuermtalstr. 99, 81375 Munich, Bavaria, Germany (Formerly Hotel am Klinikum)
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #250 of 382 Hotels in Munich
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Empress Hotel 3.5*
Number of rooms: 37
Official Description (provided by the hotel):
*** Welcome to the Empress Hotel*** Our young team has set itself the goal to provide you a wonderful time and a pleasant stay. The Empress Hotel has been transformed by the acquisition of the former family business "Hotel am Klinikum" in a small but nice boutique hotel. With a new character of coziness and young, fresh style, the individually decorated rooms invite to stay. Make yourself at home - we are looking forward to welcoming you! ... more   less 
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