Name: Average
Item: Holiday Inn Express Muenchen Messe
Rating: 3

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All reviewsmunich messenear highwayice machinemin drivepull out couchnice hotelroom was cleanfamily roomtrain stationspent one nightyogurtrooms are basicqueen bedcouple of nightsbreakfast servicecity centrefree wifi

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mibo6700

71

Reviewed 26 March 2014

Very warm atmosphere

Small nice and pleasant rooms with comfortable sitting bath, helpful personal, excellent breakfast , best for business or couple without children. Park in 2 minutes walk, free bikes in the hotel... Super

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear mibo6700

Thank you very much for your great feedback. This makes us very proud.
Hope to see you soon again.

Best regards

Holiday Inn Express Munich Messe

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Rainer S

Bucharest, Romania

419137

Reviewed 12 February 2014

very nice hotel

I have been at this hotel many times. If you have a car it is a nice place to stay. Closed to the highway. The rooms are good and the beds are even better. The breakfast is good and nothing to complain about. The staff is very friendly and helpful.

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1 Thank Rainer S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear guest,
Thank you for your positive feedback and that you have taken the time to write this comment.
We are very glad that you felt comfortable with friendly accommodations.
We appreciate your positive feedback on our staff at the reception and breakfast.
Your feedback is greatly motivating for our staff.
We would be very happy to welcoming you soon again at our hotel.

Kind regards,
Holiday Inn Express Munich-Messe

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Ernokki

Helsinki, Finland

398

Reviewed 31 January 2014

Bad Experience

I recently stayed at Holiday Inn Express Messe for the ISPO 2014 trade show. Not a good experience. Firstly, the location is not very good for trade shows in ICM. In practise you need a car or another form of transport. The wireless was very bad at least in the IHG member floor and no improvement was done despite requests. The bed are hard and pillows are like empty sacks. Water pressure in the shower was very low. For 200€ per night - low value for money.

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Thank Ernokki

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Ernokki,

Thank you for your feedback. Our aim is to provide all of our guests a unique stay and great customer service. I apologize if you found our hotel location inconvenient for your activities. I am also sorry for any inconvenience you may have experienced due to the wireless internet service and state of the bed. Your comments are being reviewed by the hotel's management and appropriate action will be taken.

We value your loyalty to our hotel brand and appreciate your comments. We hope that you will consider giving us another chance in the future.

Sincerely,

Zelyn N
Case Manager
IHGCare

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jwkrengel

Saint Paul, Minnesota

93118

Reviewed 9 December 2013

Great Location and Nice Rooms

This Holiday Inn Express has a great location right off the expressway. Very nice rooms, excellent breakfast and very good customer service. If you have a car you can drive just a couple of Kilometers to the train station where there is free parking and take the train straight into Munich. Very reasonable. While the hotel offers paid parking it is easy to find parking on the streets right in front of the hotel. A good budget choice.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Sheila B

Ambleside

63

Reviewed 26 October 2013

Will not return

Location middle of industrial estate. Got lost several times on way to station. Missed train as difficult ticket machine. Wi fi expensive and slow. Breakfast not worth paying. Room small and noisy. Staff were excellent, very helpful.

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1 Thank Sheila B

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Sheila B,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise in the room prevented you from fully enjoying your time at the hotel. We were pleased to see your positive comments for the staff. We take all of the reviews we received very seriously. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare

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Average - Review of Holiday Inn Express Muenchen Messe

Average