We checked in on 15 Feb 2014 arriving from Amsterdam and stayed 2 nights. Took the S Bahn from the airport to Hauptbahnhof and hotel was just a short 5 min walk even with luggage. Check in was flawless and all staff were really professional & courteous. They wished me a happy birthday which was a surprise (my travel agent told them) and the manager wrote me a personal letter to welcome us and congratulate me on my birthday. They also gave us a large chocolate platter in our room.
The staff here are so considerate they don't just hand you the keys but escort you to you room and explain all the rooms and hotel facilities. In Europe the rooms can be small but not the Charles. Our room was large and had plenty of room for the folding bed for our daughter.
Our rate included breakfast and it was one of the best tasting breakfast buffet I have had in any hotel in the world. The fruits the eggs the bread and pastries were all top class.
Location can't be beat for shopping and sightseeing in the heart of Munich. The pool in the wellness centre is magic and they have a nice sauna & gym too.
They did everything to make our stay memorable including a late check out as our flight left quite late. We would certainly book with them again on our next Munich trip.
- Free Wifi