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Holiday Inn Nurnberg City Centre
Ranked #11 of 126 Hotels in Nuremberg
Certificate of Excellence
San Francisco, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Read before you visit”
Reviewed 25 February 2014 via mobile

Location can be offensive for some because the Red Light District of Nurenberg is just around the corner. The hotel WiFi is worst ever internet access I have seen so far, and I have seen a lot. Breakfast is quite good. The Bistro in the lobby is good. Rooms are clean but lacks a little touch.

Stayed February 2014, travelled on business
Helpful?
3 Thank tzravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Nurnberg City Centre, responded to this review, 13 March 2014
Dear Valued Guest,

Thank you for taking the time to express your thoughts and concerns. It is nice to know that you noticed the cleanliness of the rooms. On the other hand, please accept my sincerest apologies for the issues you have encountered with the location and most especially with the unsatisfactory WiFi connection. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Dendermonde
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 February 2014

This hotel is situated at 5 minutes walk from the city center.it is a brandnew , modern Holiday Inn with a nice design.A plus is the parking garage which leeds you directly to your rooms.Service is good and rooms are big and nice .

Room Tip: go for a superior room at the backside of the hotel
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luc P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braunschweig, Germany
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 12 February 2014

Loved the rooms , the service and its very very well located hotel. very near to the city center.
The prices are holiday inn prices but its value for the same. Rooms are big , cozy and service is quick and good. There are good restaurant options near by incase you want to try ,,, thai, turkish, japanese. They also have a nearby parking place (5 mins walk ) if you donot get space in holiday inn parking.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ketaki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 February 2014 via mobile

Absolutely the worst service from any hotel I have ever had the pleasure of NOT staying in! My cancellation did not go through on the IHG website and thought it was acceptable to charge me 300 Euro even as a platinum member.

All staff I spoke to at the hotel were rude and obnoxious who took great pleasure in advising me that they were taking the money and that was final!

Currently complaining to senior executives of IHG group as I certainly wouldn't have this problem with Hilton!

Do yourself a favour and stay somewhere else!

Stayed February 2014, travelled on business
Helpful?
8 Thank anagramdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SchumaT, Manager at Holiday Inn Nurnberg City Centre, responded to this review, 7 February 2014
review is factually incorrect, client is spreading slander! Hotel has not "stolen" money, client did not cancel his reservation, now is annoyed because of penalty fee. Client never stayed at property, review is not representing the originally provided service on site!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 22 January 2014 via mobile

It's only a Holiday Inn soI was not expecting great things, but this is not great. The rooms were not what I would call clean, the bed mediocre, and the service slapdash.

Biggest problem is the dodgy area, near the red light zone and with shady people hanging about. I was twice offered drugs on the street corner.

There are better places to stay. I' rather stop in an Ibis, and you won't hear me say that often.

Stayed September 2013, travelled on business
Helpful?
2 Thank brunnian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Nurnberg City Centre, responded to this review, 6 February 2014
Dear brunnian,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the service you received from our hotel. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls, Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 January 2014

The room was spacious. As soon as we entered the room and put or coats on the sofa the whole arm fell off. They did come and "fix" it promptly. The room was clean and the bathroom was updated and nice. Please take note......this hotel is not in the nicest section of town. During the day there is no problem, but as soon as darkness hits you are right around the corner from a large brothel. Where the woman it in the windows and solicit customers. The Bars right across the street from the hotel are noisy and attract an unsavory element.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 2670katek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Nurnberg City Centre, responded to this review, 25 January 2014
Dear 2670katek,

We value all feedback we receive from our guests as it allows us to improve and provide the best experience possible. I am happy to learn you like our clean and spacious room. I am sorry to hear that your experience fell short of your expectations and apologize for the inconvenience you have experienced caused by the surrounding area. Please be assured that we do take all feedback seriously, and we will look into them accordingly.

Again, thank you for your review. I hope that we will have the pleasure of welcoming you back again soon

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deltaville, Virginia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 January 2014

This was the perfect hotel for this trip to Nuremberg. The price was right, and the room was very comfortable. The location was also excellent, great restaurants nearby. Had no rental car and was able to walk to the sites and whatever we needed. I stayed here on a business trip, and for some sight seeing. The staff was very helpful.

  • Stayed November 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Nurnberg City Centre

Property: Holiday Inn Nurnberg City Centre
Address: Engelhardsgasse 12, 90402 Nuremberg, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Franconia > Middle Franconia > Nuremberg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Nuremberg
#12 Business Hotel in Nuremberg
#15 Family Hotel in Nuremberg
#15 Romantic Hotel in Nuremberg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Nurnberg City Centre 4*
Number of rooms: 260
Official Description (provided by the hotel):
Centrally located on a charming cobbled street, our Nurnberg hotel blends contemporary style with Bavarian warmth. Sip coffee on our pavement terrace and plan your day with complimentary wireless Internet in the bright Lobby. Holiday Inn Nurnberg City Centre is 2 minutes' walk from Weisser Turm U-Bahn station, from where trains serve Nurnberg. ... more   less 
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Also Known As:
Holiday Inn Nurnberg City Centre Hotel Nuremberg
Holiday Inn Nuremberg
Nuremberg Holiday Inn

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