We rang on our way to Germany (long drive from Croatia) after having some trouble with our car. The night porter said he will wait for us and show us the car park and things. We arrived at 3 in the morning, the gentleman was very helpful and kind. In the morning, the receptionist was equally as helpful and kind and the service left us all in a great mood. Of course quality of the hotel was outstanding and spotless cleanliness. Highly Recommended!