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“Noisy, old, exaggerated pricing, poorly maintained, service and kindness of staff at reception inadequate”
Review of Altstadthotel Arch

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Altstadthotel Arch
Ranked #24 of 48 Hotels in Regensburg
bavaria
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Noisy, old, exaggerated pricing, poorly maintained, service and kindness of staff at reception inadequate”
Reviewed 1 July 2012 via mobile

We would not go there again, staff at reception was very unfriendly and rude, room was extremly noisy, room change with an exaggerated uppricing was offered after lengthy discussions. Food was average, city centre location in beautiful regensburg is nice, though.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hightower875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Sliema, Malta
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2012

Wonderful location right in the heart of the city, just a short stroll away from the Danube river. All amenities nearby, bars, restaurants etc. Beautifully kept hotel with well maintained rooms, a bit small in size but still adequate. Ideal for couples or solo travellers.

Room Tip: Aim for the high floors. Nice, exposed beams will add a rustic flavor to your stay.
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Auvo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flitwick, United Kingdom
Level 5 Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 May 2012 via mobile

Ive stayed at this hotel on a number of occasions over the past five years and have always found the location very convenient. The refurbished part of the hotel is very pleasant although the original part of the hotel desperately needs updating. Anyone wanting to stay here should request one of the newer rooms!

Breakfast is nice and the staff are very friendly and helpful.

Stayed April 2012, travelled on business
Helpful?
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale, California
Level 6 Contributor
208 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 25 February 2012

Recently updated, the Arch is right on Haidplatz square in the middle of the old town (Altstadt). views overlooking the square and wide selection of restaurants right outside the door.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longueuil, Canada
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 December 2011

Nice and clean hotel in the center of the Old Town of Regensburg. Fair price for the location.
The rooms are small and watch out for your head if you are tall. A lot of low structural beams in the rooms. wi-fi internet of poor quality. Good breakfast but not extraordinary.
The location can not be better....

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cruisers1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
293 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 11 December 2011

We have visited Regensburg before but chose this hotel this time as it was very central in the middle of the Old Town. The hotel and rooms were very clean and well maintained though we were in the newer section of the hotel. The breakfast buffet was okay but they were not fast on replenishing food if at all. One morning there was no bread and no more appeared the whole time we had breakfast. It was Christmas Market time, a very busy time in Regensburg and most hotels were full but the room was quite expensive for what it was - even though it was very clean and fitted out well.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCrC2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
169 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed 1 November 2011

I'm a regulat visitor to Regensburg and like to experience different hotels. The location is good...but not the best. The service is lacking. Very impersonal No interaction at breakfast whatsoever. I would recommend the Munchenhof or Goliath over this hotel. Better locations and much better service.

Rooms are all very similar; recently upgraded and comfortable...No mini bar fridge in the Arch but the bathrrom does have a bath...a full size one which is rare in Europe!

Room Tip: First floor is convenient (rooms 11-16) as you can access via the stairs and the breakfast rooms are...
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bflow66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altstadthotel Arch

Property: Altstadthotel Arch
Address: Haidplatz 4, 93047, Regensburg, Bavaria, Germany
Region: Germany > Bavaria > Upper Palatinate > Regensburg
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #24 of 48 Hotels in Regensburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Altstadthotel Arch 4*
Number of rooms: 65
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