We stayed at the Hezelhof after reading the Trip Advisor write ups. Let me reiterate some things others have said: Not very friendly for those with physical restrictions (there is a lift but you will need to walk some distance around and in back to get there), the parking is extra and only 3 spots so reserve or get your car out of whatever spot you may get lucky in finding before 10 AM, and the rooms are clean and very spare (I say bare but many think minimalist).
The staff and everyone else but the maids are very helpful and friendly. We were in Room 101, which is large and right next to the elevator. The only problem is that the maids service room is also right next to it and they are ready to get cleaning and will knock several times after they know you have not left and stare as you leave. After all of the great help and friendliness, this really kept my rating low and management should do a little training.
I would say this is an above average hotel that could be higher rated with some easy fixes. None of these should keep you from choosing the Hezelhof.
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