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“Excellent hotel with welcoming & helpful staff”

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Altstadthotel Zum Hechten
Ranked #13 of 41 Hotels in Fussen
Certificate of Excellence
Reviewed 21 July 2014

I stayed here for one night with my husband and young son. We arrived later than expected and the receptionist was waiting in the car park, was very welcoming and even helped us park. Room was large and the triple room provided a separate bedroom for my son which he loved. The shower room was a bit in the small side, but otherwise the room was comfortable and clean. The breakfast was large and the breakfast room very characterfully decorated. Would defo stay here again.

  • Stayed: July 2014, travelled with family
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Thank CHIBSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 - 105 of 412 reviews

Reviewed 14 July 2014

This is another of these nice and friendly smaller hotels. When we arrived there was a minor problem with the booking of three rooms but they quickly and efficiently dealt with it most satisfactorily. The hotel is very central and convenient with the essential (for us) parking and wi-fi. The rooms were pleasant and clean as one would expect. We had our first night dinner in the hotel which was very good quality and value with good inexpensive wine. The great thing about these smaller hotels is the friendliness and helpfulness of the staff. Good English as well! We certainly would stay here again if we were in Fussen.

  • Stayed: June 2014, travelled as a couple
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1  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

My husband and I stayed here for 3 nights at the end of our vacation in Germany. The man at the front desk was very helpful and friendly at check-in and throughout our stay. Our room was spacious and clean (though dated) with a double bed, couch, and coffee table--no balcony but that was okay because it would have been a view of a parking lot. The large wall of windows let in a lot of light and when the weather was good, it was nice to open the windows and listen to the birds sing. The bathroom was nicely renovated and clean. We were able to send down a load of laundry and it was done the next day.

We ate dinner at the hotel restaurant two nights-good traditional food and beer at a reasonable price on both occasions. Also, good cappuccinos and lattes. However, the second night the restaurant was very busy, the server unfriendly, and we were told they had no dessert left. The breakfast buffet was okay, there was a decent selection of foods to choose from, but you can skip the brewed coffee.

This was a great location for wandering around town on foot, and as a base to drive to nearby attractions. It took five minutes to walk to the assigned car park from the hotel, but it was an easy drive to Hohenshwangau and Neushwanstein. We also took some longer drives to Linderhof Castle and the town of Kempten.

While the Wi-Fi was free, we could not establish a connection from our room and had to go down to the public areas (Lounge, restaurant, bar) to access it. We brought this to the hotel's attention but they were unable to boost the signal enough for it to work in the room. Also, there was a sewer smell coming up from the shower drain. We did not bring this to the hotel's attention, but simply kept the shower doors closed and covered the drain with a wet washcloth to trap the odor better.

  • Stayed: July 2014, travelled as a couple
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2  Thank AnonInSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

We really liked this hotel. Our room was on floor 2 and overlooked the entryway; it was a great room. Very spacious, very new, the bathroom was fantastic. There was no A/C, but we expected that and nights were cool in June. We didn't have reservations for the castles, and the hotel had already made arrangements for people who didn't have reservations but wanted to go (thank you hotel!!!). We decided to eat dinner in the hotel's restaurant, and the food was outstanding. The restaurant server had a bad attitude but we didn't let that ruin our meal. A few things about breakfast: the breakfasts here were great. Breakfast service was great. Take time to have a look around the breakfast room, the decor is wonderful. We really enjoyed our stay.

Room Tip: There are rooms on the parking lot behind the main building - they might be a little quieter than th...
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  • Stayed: June 2014, travelled as a couple
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1  Thank ChoosyAtlantaMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

I was on the fence about this rating, but decided that there were enough things that irritated me to mark it down.

1. Apparently you need to email them ahead of time to reserve a spot. I happened to email the night before and they asked me. When I arrived the reception said I didn't reserve anything (in an irritated manner), when I know I did.

2. Their "free parking" is 10 minutes away. Sucks when it is pouring rain out :(

3. Their internet is awful. FaceTime wouldn't work and skype was hit or miss. Even basic iMessage was having problems.

4. Breakfast fruit was from a can. Yes, I know the difference between fresh pineapple and canned pineapple.

5. Water in shower alternated between freezing cold and really hot.

The nice things:

Good restaurant downstairs.
Quiet rooms.
Newly renovated bathroom.

Given the importance of reliable internet to contact family and conduct work, I wouldn't return.

  • Stayed: June 2014, travelled with friends
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Thank Naomi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

My husband and I spent a night in Fussen at this hotel, and we wished we could have spent more time there! We had the best night of sleep here in 3 weeks of travel in Europe! Our room was quiet. Large breakfast was provided in the morning. The staff was helpful. We stayed in a newly remodeled room, and it was very nice! We were able to walk to everything in Fussen, which was a cute town. The staff gave us instructions on how to get to the castle. Our room had a balcony as well.

  • Stayed: June 2014, travelled as a couple
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1  Thank Krysta W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

We stayed here 2 nights while visiting the castle areas. This was centrally located for getting around fussen. The bed was very old and uncomfortable. The rooms were good size . Even had a table chairs in the room. Nice terrace with another table . Great for a picnic dinner. We ate in the restaurant and had a delicious fish meal. Good coffee in the bar. (Not in the breakfast). Nice shower and lots of room for hanging clothes. Since there are no self laundry in fussen we were able to have plenty of room to hang clothes. The breakfast buffet was adequate. No gluten free bread. Yogurt was good to eat, kiwis, soft boiled eggs and lots of cheese. The coffee was awful. Get a freshly made one in the bar.
The help at checkin was very friendly. They have fussen cards to get discounts also sell castle vouchers to get you into a shorter line.

  • Stayed: June 2014, travelled as a couple
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1  Thank ackart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altstadthotel Zum Hechten

Address: Ritterstr. 6 | Navigation: Hintere Gasse 2, 87629, Fussen, Bavaria, Germany
Region: Germany > Bavaria > Swabia > Fussen
Amenities:
Free Breakfast Restaurant
Hotel Style:
#8 Family Hotel in Fussen
#8 Romantic Hotel in Fussen
Price Range: £86 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Altstadthotel Zum Hechten 3*
Number of rooms: 35
Official Description (provided by the hotel):
1001 Possibilities for you! Unique as the town Fussen is also our well-established hotel. Find individual, comfortable rooms and familiar charme. Enjoy traditional specialties of the Alps region in our recommended restaurant. Experience the beauty of the area in the middle of the Neuschwanstein countryside during your holiday. We look forward to your stay and to welcoming you here! ... more   less 
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Also Known As:
Altstadthotel Zum Hechten füssen
Altstadthotel Zum Hechten Hotel füssen

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