We arrived last week after a long drive from the Italian Lakes, to be greeted by a stolid female receptionist (conveniently, her lapel badge sported her name, Frau Preeg) who was not so much unfriendly as downright hostile. It was extraordinary. When we asked politely, in German, whether she spoke English, she snapped at us that she did and then thundered that she could not even discuss our booking or where we might park the car until she had our passports. Basil Fawlty at his worst couldn't have been more charmless, or less suited to the hospitality industry.
Otherwise, the hotel pretty much delivered. The rooms were large and clean. The rates were reasonable. However, I resent being asked to pay for WiFi, and I also noted a sign on the ground-floor WC demanding that non-residents pay 50 cents for the use of the loo. I can only assume that such a policy was put in place by the appalling Frau Preeg, no doubt to keep out "the riff-raff".
We wouldn't dream of returning to the Reichs Kuchenmeister, or for that matter to Rothenburg itself, which is by any measure a remarkably preserved little medieval town, and certainly worth one visit, but might have been spun out of sugar. Not that there was anything sweet about our welcome. As far as we drove to get there, I would drive twice as far in the opposite direction to avoid ever having to deal again with a woman quite that rude and unfriendly.
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- Also Known As:
- Reichs Kuchenmeister Hotel