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“A German Fawlty Towers”

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Hotel Reichskuchenmeister
Ranked #11 of 46 Hotels in Rothenburg
Certificate of Excellence
Leominster, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A German Fawlty Towers”
1 of 5 bubbles Reviewed 8 July 2014

We arrived last week after a long drive from the Italian Lakes, to be greeted by a stolid female receptionist (conveniently, her lapel badge sported her name, Frau Preeg) who was not so much unfriendly as downright hostile. It was extraordinary. When we asked politely, in German, whether she spoke English, she snapped at us that she did and then thundered that she could not even discuss our booking or where we might park the car until she had our passports. Basil Fawlty at his worst couldn't have been more charmless, or less suited to the hospitality industry.

Otherwise, the hotel pretty much delivered. The rooms were large and clean. The rates were reasonable. However, I resent being asked to pay for WiFi, and I also noted a sign on the ground-floor WC demanding that non-residents pay 50 cents for the use of the loo. I can only assume that such a policy was put in place by the appalling Frau Preeg, no doubt to keep out "the riff-raff".

We wouldn't dream of returning to the Reichs Kuchenmeister, or for that matter to Rothenburg itself, which is by any measure a remarkably preserved little medieval town, and certainly worth one visit, but might have been spun out of sugar. Not that there was anything sweet about our welcome. As far as we drove to get there, I would drive twice as far in the opposite direction to avoid ever having to deal again with a woman quite that rude and unfriendly.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank caroline s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 reviews from our community

Traveller rating
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    38
    9
    12
See reviews for
80
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Live Oak, Texas
Level Contributor
241 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

Excellence is the optimal word for this hotel. The owner is personally interested in each and every guest, and her attitude is pervasive throughout the entire staff from the chef, to the waiters, to the custodial staff. The entire hotel is immaculate, and it is right in the center of the old city, making it easy to walk to every attraction you would ever want to see. You would be hard pressed to find a better hotel anywhere. I was amazed to see that it is only a three star hotel, which is way off target. It should be at least rated four stars.

Room Tip: Any room would be fine.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 17 May 2014

This hotel is situated in a wonderful location, very near the city center. The hotel was very clean, however the rooms were a bit outdated.,, mainly the bathrooms. Breakfast was average and wifi wasn't very good. The location makes up for any flaws with the rooms.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bluefrogs32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
142 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

It doesn't have the most inviting or friendly atmosphere, and the service was just alright (we didn't experience merriment or the friendliness mentioned in other reviews! Unlucky, I guess, or different staff on a different day). Still, questions were answered and recommendations given, and one of the extra hands in serving our plates was a delightful and peppy man (perhaps he's the one who other reviewers had!), making jokes and smiling warmly.
I really enjoyed my meal, and the schnitzel here was the best a companion had 'ever had in all their life'! (I tried a bit - it was nice, too!). All of us ordered differently, and we were all raving about our individual meals. We liked it so much that we returned for lunch the next day, though it couldn't compare to the dinner the night before. Lighter lunch options were just kind of 'alright' - heavier dinner options were delicious!
This restaurant was recommended by the concierge at the hotel we stayed at (not affiliated with Reichs Kuechenmeister). A delicious, traditional meal.

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank 671PandH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY State
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

We decided to eat at the Reichs Kuechenmeister on Easter Sunday due to its outdoor seating and view of the church. The food was superb, large portions and very tasty and tender. we all had pork dishes. Our Waiter Jürgen was excellent, spoke excellent English and was engaging and had a great sense of humor. a very enjoyable and memorable meal.

  • Stayed April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Huntgrouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 12 April 2014

We did not stay at the hotel, but had the great experience of dining at the restaurant. The food was delicious. On a recommendation from our waiter Herr Tavillo and from the gentleman dining there in the table next to us, we ordered on of the pizza's for an appetizer. It was fantastic. It was more than a standard pizza. The crust was thin and soft and the toppings fresh and tasty. We also had the scallop and shrimp entree and it was also very good. Our waiter, Herr Tavillo, was wonderful. He was very helpful and patient with us speaking English. He recommended a wonderful bottle of white Riesling. The atmosphere was delightful and we were never rushed. The restaurant has a very nice outdoor patio where guests can dine. It was a little cool for outdoor dining that night, but when we passed by the night before the patio was full.
The location is very close to one of the main gates and is easy to get to. I recommend visiting Reichs for dinner, but minimally if you visit Rothenburg, stop bye the beer garden for a drink!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 April 2014

We stayed here in March 2014 and this hotel is showing its age. The lobby is small and free internet is only available in the lobby. The beds were horrible....saggy and lumpy mattresses. They need to be replaced. The curtains in the room looked so dingy, like they'd never been washed. Bathroom was fine. Breakfast was rather simplistic compared to other places we'd stayed. Maybe this is the best one can do in Rothenburg, but we would not stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarenMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Reichskuchenmeister

Property: Hotel Reichskuchenmeister
Address: Kirchplatz 8, 91541, Rothenburg, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Middle Franconia > Rothenburg
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#11 Family Hotel in Rothenburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Reichskuchenmeister 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Reichs Kuchenmeister Hotel

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