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Hotel-Garni Hornburg
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Reviews (343)
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Reviewed 3 January 2014

Many people would enjoy staying at this hotel, so I hate to give it an average rating. I'm giving it three stars because the owners eventually resolved one of the issues, otherwise I'm afraid my rating would be even lower. On this trip, my family wanted beautiful, clean rooms, a great breakfast, convenient parking, and friendly people to help us if we needed it. We received all those things with this choice of hotel, and if it would have ended there we would have given it a five star rating. However, the owner went into our room when the "do not disturb" sign was on the door, therefore ruining the feeling of privacy that we value so highly. When we asked why this occurred, the owner stated she had a right to do so because it is a "private family home" and she needed to check things. She didn't clean or anything; she just looked around. This was the first morning of our stay, so it was not as if we had been in the room three or four days making a huge mess. We put the sign on the door because we truly did not need anything or want anyone there.

I personally enjoy vacations where my family and I can go about our own business; however, I recognize that not everyone feels that way. For us, the incident and the resulting conversations made us uncomfortable and conspicuous, and even though we tried to resume our holiday, we ended up wanting to leave a day early. At this point, the second owner refused to let us out of the contract and was going to make us pay for the last day unless he could rent the room to someone else at the last minute. More conversations followed, and perhaps because it was Christmas time, they ended up allowing us to leave without having to pay for the final day. That healed some of the hurt feelings, and for that we can give three stars to the rating. Just be aware, this is a small place--a bed-and-breakfast rather than a hotel--so if something goes "wrong" you will definitely feel set apart from other guests and the atmosphere will be awkward. But if everything goes "right" you will probably love staying here, hence all the excellent ratings.

In the future, our suggestion would be for the owners to establish a policy in writing where they inform their guests that the rooms "MUST" be entered between such-and-such hours every day, to open windows, turn off lights, check for towels, etc. And perhaps they should mention to guests that any requests are best made before 16:00 when their extra help leaves the premises (Their disregard for the sign stems partially from the fact that they don't want surprise requests during inconvenient hours, so they need to "check" what you're doing to anticipate needs). Bottom line: If you enjoy getting to know people and feeling like you're part of a big family, this beautiful house is the place for you. However, if you want to be there for the sole purpose of having private family time with your own family and not socializing, and if you see yourself as paying for rooms you can call your own for the time of your stay, you might feel uncomfortable in a "family house."

  • Stayed: December 2013, travelled with family
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7  Thank Frothnva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

We have been coming to Rothenburg for 10 years. Every year we stay at Hotel-Gerni Hornburg, and every year we are more impressed than we were with the stay the year before. The breakfast is the typical German breakfast but also has fresh fruit. The rooms are each decorated differently but perfect for a B&B. The rooms are clean, the owners EXTREMELY friendly and helpful. Free interent and free parking. What more can you ask for?

  • Stayed: December 2013, travelled with family
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Thank CPoppen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

We have been to Rothenburg on many occasions and once we found this gem we won't stay anywhere else. We found this small hotel years ago before Rick Steve's was including it in his book and now have to make sure we reserve in plenty of time. The hotel is in a wonderful old mansion just outside the city walls which makes it a perfect location-close to everything but away from the bus loads of tourists that invade the city during the day.

Although this hotel has unique, comfortable, and updated rooms you feel as if you are staying in someone's home. The hotel is operated by a lovely couple and they make your stay! Martin and Gabriele are fabulous hosts. They are ready with all the information you need to get the most out of your stay while giving you all the privacy you desire.

They also have the most delightful dog (Buddy) that is there to pet if you are an animal person or stays out of the way if you are not. The breakfast is varied and filling and Martin is there to provide anything you need.

We have stayed here in the summer and made use of the grounds which include a outdoor table and chairs to enjoy a beverage and the weather or in the winter to look out the windows of our room while we take a break from the sights (Christmas Market) to enjoy people watching or the comfortable public seating areas to read a book or catch up back home with the free wifi.

We can't say enough about this great hotel or the fabulous hosts. You cannot go wrong and we would recommend you book more than one night and reserve early so you don't miss out on this experience.

  • Stayed: December 2013, travelled as a couple
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Thank Sheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

Hotel is in a nice old mansion just outside the walls. Parking is close and free. The room was large with a good sitting area by the windows. Bathroom was modern.

The owners and the canine manager were friendly and helpful. Breakfast was good as well as the service. Appreciated the free internet.

  • Stayed: October 2013, travelled as a couple
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Thank TexasCaboose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

This hotel is run by a lovely, friendly couple (and their friendly dog Buddy)! The building itself is very grand, even if the decor is a bit outdated. The location just outside the walls means it's very quiet at night but you can access the town in minutes. Parking was no problem - free and close by. Breakfast was filling and we could do without lunch as a result. Good value for the money. I would have liked a soap dispenser at the sink and in the shower. Other than that, no negatives. I would go back!

Stayed: September 2013, travelled as a couple
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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