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Hotel BurgGartenpalais
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Reviews (258)
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All reviewscharming hotelair conditioningprivate parkinggreat location and servicethe main squarechristmas spiritmiddle of townthe hotel's restaurantold townnice gardenfamily hotelon site parkinggerman hotelchoose this hotelsmall feespent one night herebreakfast room is
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Reviewed 20 August 2014

My family of four (2 adults and 2 teens) stayed at the Family Apartment. It was good sized (2 separate bedrooms) and very comfortable. We chose BurgGartenpalais over the sister property (Burg Hotel) because it has airconditioning. It turned that we did not need the AC during our stay (mid-July) but I can imagine that it would be very unpleasant without AC in hot weather. The breakfast at the hotel was very good and the location is excellent (although Rothenburg is small enough that everything is within walking distance). We had dinner once at the hotel and the food was very good. The courtyard is very pretty for breakfast and lunch. The staff was friendly and helpful. My only complaint is over the 5 euro parking charge; it's not much but the sister property doesn't charge for parking so it was a mystery to us why the BurgGartenpalais would charge for parking at all. Would highly recommend this place.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank supermom94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014 via mobile

Excellent
Very warm welcome shown to our room and helped carry our bags, beautiful old building but the rooms are modern air conditioning, fridge, TV, phone,and free wifi. Not a great deal of choice at breakfast buffet but that's no biggy
Really handy for sight seeing and close to the main square perfect place to stay
Restaurant serves great food staff very good but not open on Mondays.

Stayed: August 2014, travelled as a couple
Thank Sally C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We stayed in this hotel in july. The reason we choose this hotel is because its the only hotel with airconditioning and it was needed. The hotel is old, but the rooms are superb. Beautiful bathroom with powerful water, nice bed and a privat parking what is nice in this medieval town. Breakfast is big and fresh, and has everything you need. The staff is experienced, this hotel is magical just like the town, had a good vacation !!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Blueeye29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Close your eyes and picture a 700 year old hotel on a cobblestone street in a picturesque walled in German fairy tale town, with window boxes spilling over with colorful flowers, a lovely garden with gazebo and wishing well, helpful staff, very clean, incredible decor and a perfect location within the city. You are now in Hotel BurgGartenpalais. Exceeded our expectations. We stayed in room 3 which had a huge bathroom, dressing area with closets and a big bedroom with two sets of double windows. Don't look any further. Stay at this lovely hotel. We can't wait to go back!

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank ShellBim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Don't expect a modern, chain-hotel kind of thing. Burggartenpalais is a small, cute and cozy hotel, where it is pretty much decorated as a winter/ski hotel. The staff is friendly, the breakfast is quite delicious with decent variety of food. The rooms are OK, nothing to complain but nothing to fall in love with. The best thing about the hotel is its great location, 2mins walking to the Main Square.

Room Tip: Some rooms are decorated in a classical way, some modern. Ask when booking. Choose the one that suits your taste.
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank okgago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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