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“Worst service ever”
1 of 5 bubbles Review of Cityhostel Berlin

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Cityhostel Berlin
Ranked #45 of 344 Speciality Lodging in Berlin
Detmold
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Worst service ever”
1 of 5 bubbles Reviewed 11 July 2014 via mobile

I have stayed at many hostels but never experienced such an unpleasant stay before. The service is as unfriendly as can be. I can just recommend everyone to stick to the "houserules" that were never shown or mentioned to us, otherwise you might end up with paying fees of €80 or more. Apart from that it smells awkwardly on every floor and the check in can be delayed. It's a rip off. I will never stay at this hostel again and recommend no one to stay there either. You will hear from my lawyer.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie_sp91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
London, United Kingdom
1 review
4 of 5 bubbles Reviewed 5 June 2014

I stayed here in this hostel one summer for a few nights with a group of friends, it was really busy in the hostel but staff seemed friendly! The rooms were really basic, but clean which was the main thing. The great thing about this hostel is the location, it was just perfect for a few nights and exploring the city. I would stay here again, and I plan too.

Room Tip: Use the metro, so quick and there is a metro station just around the corner! Also it sounds basic bu...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise3241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

This is by no means the best hostel in the world, but by no means is it the most expensive.

It is a typical, clean, reasonably well appointed hostel. What it does boast however, is possibly the best location in Berlin for sightseeing being within easy reach of Checkpoint Charlie and it's associated museums and the Brandenburg gate and it's associated attractions.

They also have an excellent 'left luggage' facility so you can fully exploit your time in Berlin.

The only downsides are that they charge a ridiculous sum for parking in the hostel car park and it is still one of the few hostels that require you to bring your own padlock, as opposed to the more familiar 'Euro in the lock' type.

The prices within the hostel (drink etc.) are fairly reasonable but the big saving grace are the great staff members we met, who seem to be able to communicate with equal propriety to all peer groups.

Yes, I would stay here again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BikerBuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 March 2014

The service was terrible and all of the staff were so rude and ignorant, the whole hotel want very clean especially the rooms the showers in the rooms were very dirty and the food was also terrible.
All the windows I'm the rooms were very big and they could be open so far you could easily fall out of, it says there is internet in the hotel but there wasn't any internet then we asked if they could turn the internet on and they said no.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Platt98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Berlin hotels

Manchester, United Kingdom
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 25 February 2014

The hostel is near city center next to tube stop and not far from ter linden street. it has internet access in every floor, bathrooms were clean as well as rooms. 24 h reception. cheap hostel for low budget travelers.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefell89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 February 2014

Staff are average, bit rude but that's some German's for you! Wifi.. possibly the worst ive ever had, was on a iphone, literally re entering the code every 2 minutes, but when it did work it was good, there was a games room.. with nothing in..., toilets in main reception had sticky floors.., we had a twin private room, bathroom was clean and reasonably good, shower doors terrible and couldn't have shower to powerful as it'd come out of the holder and go crazy, plenty of room in the room for clothes etc, bed's were good but stained and everything was stained... the towel's were stained all over. second night in the card to get in the room wouldn't work so had to get it replaced, overall its okay for what you pay for, would return just not the best, location is perfect! minutes away from everything major!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thomas b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cityhostel Berlin

Property: Cityhostel Berlin
Address: Glinkastr. 5-7 | 10117 Berlin, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #45 of 344 Speciality Lodging in Berlin
Price Range (Based on Average Rates): £
Hotel Class:2 star — Cityhostel Berlin 2*
Number of rooms: 109
Official Description (provided by the hotel):
The Cityhostel Berlin, right in the middle of Berlin`s pulsing "Mitte" district, is the perfect starting accommodation for seeing Berlin`s main attractions - all within walking distance! But don't panic: No traffic noise will disrupt your sleep. The house is located on a small quiet side street of Friedrichstraße. Want to see sights like the Brandenburg Gate, Checkpoint Charlie, Alexanderplatz or the German Parliament? Want to stroll along the famous Friedrichstraße or Unter den Linden? The New and Old National Gallery, the Jewish Museum, the Wall Museum. Or do you feel like spending your money on fashion shops at Potsdamer Platz or just sitting in a nice cafe to watch Berlin pass by? You will find that and far more just around the corner at the Cityhostel Berlin! For example also only a few minutes away by subway is the ultra trendy east berlin district and happening area with its famous nightlife: bars, clubs, beer gardens, fabulous scene shops - what you're looking for in Berlin, with our central accommodation you're not for away and got best transfer connections! ... more   less 
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Also Known As:
City Hostel Berlin Hotel Berlin

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