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“disappointing service”
Review of Cityhostel Berlin

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Cityhostel Berlin
Ranked #53 of 356 Speciality Lodging in Berlin
Reviewed 21 August 2014

the hostel is right in the heart of the city which is definetely a big plus, the bedrooms are clean, the bathroom is supertiny but ok..that's fine if you consider the price
but the service at the reception was just not good..they seemed annoyed and especially the men working there were short-spoken, no helpful advice was given

as I asked them if I could change my room because I was staying there as a single girl in a room with six drunk guys that were trying to chat me up they just told me that there is no other bed free...okay I understand that and I have no problems with mixed rooms, but one girl and six guys - that's not a mixed room in my opinion
disappointing experience, I was glad when I could check out of this hostel

  • Stayed: July 2014, travelled solo
    • Location
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1  Thank traveller_travel8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 - 148 of 587 reviews

Reviewed 21 August 2014

It was a nice, clean hostel close to the metro and to the important sights of Berlin. Staff was very friendly and helpful. All in all it was a really nice experience and made our stay in Berlin even better.

  • Stayed: November 2013, travelled solo
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Thank Alessia902014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Good location, 3 minutes from U Bahn station. 15 minutes to Bradenburger Tor (by walking). Many of bike rentals around (if you prefer biking than train). The lobby was really cozy. Breakfast all you can eat only for 4.9 euro. Free map on the desk. I stayed in 4 bed-room. The bed is okay but it's quite hot so I have to open the window during the night. Only two electricity plugs available at the room, but many of them around the corridor and lobby and fun room. The share bathroom is okay. Not that clean but permissible. What I like is the environment. Many backpackers stay here and for 16 euro per night, what else can you complain for?

  • Stayed: August 2014, travelled solo
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Thank Rita E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

4 friends and I stayed here for 5 nights and I cannot recommend this hostel enough. Nice, cheap and the location is excellent for getting around quickly.

Some people here must have had some bad experiences with individual staff members because everyone we spoke to was really helpful and polite. A couple of staff went above and beyond to help us on our trip.

  • Stayed: July 2014, travelled with friends
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Thank chunkynut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

I have stayed at many hostels but never experienced such an unpleasant stay before. The service is as unfriendly as can be. I can just recommend everyone to stick to the "houserules" that were never shown or mentioned to us, otherwise you might end up with paying fees of €80 or more. Apart from that it smells awkwardly on every floor and the check in can be delayed. It's a rip off. I will never stay at this hostel again and recommend no one to stay there either. You will hear from my lawyer.

  • Stayed: July 2014
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2  Thank Marie_sp91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

I stayed here in this hostel one summer for a few nights with a group of friends, it was really busy in the hostel but staff seemed friendly! The rooms were really basic, but clean which was the main thing. The great thing about this hostel is the location, it was just perfect for a few nights and exploring the city. I would stay here again, and I plan too.

Room Tip: Use the metro, so quick and there is a metro station just around the corner! Also it sounds basic bu...
See more room tips
  • Stayed: July 2013, travelled with friends
    • Value
    • Location
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Thank Louise3241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

This is by no means the best hostel in the world, but by no means is it the most expensive.

It is a typical, clean, reasonably well appointed hostel. What it does boast however, is possibly the best location in Berlin for sightseeing being within easy reach of Checkpoint Charlie and it's associated museums and the Brandenburg gate and it's associated attractions.

They also have an excellent 'left luggage' facility so you can fully exploit your time in Berlin.

The only downsides are that they charge a ridiculous sum for parking in the hostel car park and it is still one of the few hostels that require you to bring your own padlock, as opposed to the more familiar 'Euro in the lock' type.

The prices within the hostel (drink etc.) are fairly reasonable but the big saving grace are the great staff members we met, who seem to be able to communicate with equal propriety to all peer groups.

Yes, I would stay here again.

  • Stayed: April 2014, travelled with friends
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Thank BikerBuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cityhostel Berlin

Address: Glinkastr. 5-7, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #53 of 356 Speciality Lodging in Berlin
Price Range: £17 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cityhostel Berlin 2*
Number of rooms: 109
Official Description (provided by the hotel):
The Cityhostel Berlin, right in the middle of Berlin`s pulsing "Mitte" district, is the perfect starting accommodation for seeing Berlin`s main attractions - all within walking distance! But don't panic: No traffic noise will disrupt your sleep. The house is located on a small quiet side street of Friedrichstraße. Want to see sights like the Brandenburg Gate, Checkpoint Charlie, Alexanderplatz or the German Parliament? Want to stroll along the famous Friedrichstraße or Unter den Linden? The New and Old National Gallery, the Jewish Museum, the Wall Museum. Or do you feel like spending your money on fashion shops at Potsdamer Platz or just sitting in a nice cafe to watch Berlin pass by? You will find that and far more just around the corner at the Cityhostel Berlin! For example also only a few minutes away by subway is the ultra trendy east berlin district and happening area with its famous nightlife: bars, clubs, beer gardens, fabulous scene shops - what you're looking for in Berlin, with our central accommodation you're not for away and got best transfer connections! ... more   less 
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Also Known As:
City Hostel Berlin Hotel Berlin

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