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“XL apartment excellent for a family”
Review of Hotel AMANO

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Hotel AMANO
Ranked #90 of 634 Hotels in Berlin
Certificate of Excellence
Tampere, Finland
1 review
“XL apartment excellent for a family”
Reviewed 30 March 2014

I have stayed at the hotel Amano twice. The first time was two years ago. We were two adults and had a standard room which was fine for us. Didn't think it was too small. An average sized European hotel room I would say. The second visit was in February this year and we were travelling with two kids. We booked an XL apartment and it turned out to be excellent. Service was very friendly. Breakfast very good. We also ordered some food from the nearby restaurant Transit. We placed our order at the hotel reception and it was delivered to our apartment very quickly.

Definately recommend XL apartment for families and groups of friends. When travelling as a couple, a standard room is comfortable enough.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heli P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • French first
  • German first
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English first
Buenos Aires, Argentina
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 March 2014

It is really bad
and worst than the really bad room, is the stuff.
When you get there you might think its good, or at least cool, because the lobby it is, but rooms are worst that in budget hotels.
My first night (during winter) the heat didnt work in my room and they told me there was nothing they could do.....imagine my surprise.
The stuff is not willing to help you, even tough location is good....dont go here! find any other hotel around in this area, dont get full by this trap
Dont go here!
and one more thing, the rooms that are on the street side are incredibly loud, not only because of traffic, but tram is also noisy in berlin!

Room Tip: dont go to this hotel
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ngoldstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 26 March 2014
Google Translation
Lieber ngoldstein,

es tut mir sehr leid, dass Sie Ihren Aufenthalt bei uns aus den angegebenen Gründen nicht genießen konnten. Ich werde mich mit meinem Team zusammensetzen und erörtern, wie es zu derartigen Herausfoderungen kommen konnte. Hinsichtlich des Zimmers würde ich Ihnen gerne bei Ihrem nächsten Besuch ein Ruhigeres zuweisen und hoffe, dass Sie uns trotz allem noch einmal aufsuchen. Bis dahin von meiner Seite erst einmal die Bitte um Verzeihung.

Herzlichste Grüße

Corinna Schuster
Generaldirektorin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 March 2014 via mobile

We booked this hotel thinking we were getting a lot for our money and we were terribly wrong. We got a super small front located room so noisy and cold that was shameful. We asked the guy on the front desk if we could change to a room with proper heating and less noisy and he said the hotel was completely booked, although we had booked 4 months in advance (and i assume that is time enough for a hotel to try to accomodate passangers in a decent room). So the following morning we had to ask for the manager who quiclky acommodated us in another room with heating and garden view (wasnt it completely booked?) that was as small as the previous one but at least we could have some proper sleep. I dont recommend this hotel at all, from the outside looks super hip but once you arrive your room you understand its not worth what you pay for. The location is perfect though, so I would look up for something better in that same area. In fact theres a "easy hotel" round the corner that is way cheaper and has the same mini-uncomfortable-rooms that amano has.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Memilandia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 24 March 2014
Dear Memilandia,

First of all, thank you for your feedback.
I am very sorry to hear about your unpleasant stay with us.
I apologize for the misscommunication at the front desk so
you were not able to move your room which you were not happy with.
I will talk tony team to ensure that this does not happen again.
Apart from the challenges you experienced I hope to be able to welcome you once again at our hotel.

All the best,

Corinna Schuster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
villa rosa
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2014

we have stayied 4 days. good position for arriving i n the city centre by feet or by subway. the room are very nice. the beakfast very reach and good. all the persons that work here are very kind. a special thanka for Martin, the barman of the Amano bar, kind e very good mixologist. if we retuen to berlin,we wiil surely return here. good work guys!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank thebarman78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 24 March 2014
Dear barman 78,

Thank you for you kind words and positive feedback on our hotel as well as on Martin's service.
I am very happy to hear you enjoyed you stay and I am looking forward to welcoming you soon again.

Best wises,

Corinna Schuster
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

We stayed for one night for a weekend city break. Perfect location, we could easily walk everywhere we wanted to go (mostly just in Mitte). Had a medium apartment, very nice clean and modern with a small kitchenette. Free wifi. And the bar has great cocktails.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank lrs36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St.Petersburg
2 reviews
Reviewed 18 March 2014

Besides the convenient location, nice and cozy atmosphere, spacious room with fascinating view (I had room on the 5th floor with a balcony) and good equipment the best thing of this hotel is SERVICE. To be honest, I have never met such kind of attitude to the guests and so genuinely desire to assist in every single question or request. Thank a lot to the staff and to the hotel GM – Corinna Schuster for making this hotel one of the best place to stay in Berlin. Hope to come back in autumn.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank Ольга Х
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius, Lithuania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2014

Highly reccomended. We've been staying there for 3 nights March 2014. The location is perfect with on walk distance or few metro stops to all main Berlin attractions. The hotel is clean, cozy and has modern feeling of interior. Staff attitude is great. Breakfast quite costy - 15 Eur/person (approx. 30% more expensive than nearby cafes), however great value for money if you don't want to look for breakfast place in the morning. Auguststr. is full of hip bars, cafes and boutiques.

Room Tip: Top floors are indeed not so noisy as e.g. first floor, as they have club downstairs.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mind_gu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel AMANO

Property: Hotel AMANO
Address: Auguststr. 43 | junction Rosenthaler Strasse, 10119 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #90 of 634 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel AMANO 3*
Number of rooms: 163
Official Description (provided by the hotel):
The Hotel AMANO is situated in the cultural heart of Berlin, between Rosenthaler Platz and Hackesche Hoefe. The hotel, built in 2009, has 163 rooms and fully serviced apartments designed in a contemporary style with high quality furnishings and parquet flooring. Not just the stylish rooms but also the unique services, featuring bicycle hire, pedestrian navigation systems or iPods offering walking tours, will make your stay in the AMANO a special experience. The AMANO rooftop conference rooms, available in five different sizes and connected by a surrounding roof terrace, will also be of interest to business customers. In addition, the AMANO Bar, situated on the ground floor, is a key venue for Berlin's night life. This is where the art of cocktails is practised to its extreme! In the summer months, the roof terrace with its fantastic view of the Berlin skyline is an inviting place for evening drinks. ... more   less 
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