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“Disappointing”
2 of 5 bubbles Review of Hotel AMANO

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Hotel AMANO
Ranked #85 of 634 Hotels in Berlin
Certificate of Excellence
Sittingbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointing”
2 of 5 bubbles Reviewed 6 August 2014

The hotel is well situated for sightseeing. The lounge and main rooms are airy .The beds were very comfortable and the room quiet. However, the room was small, very badly designed and with little furniture. The hand basin was in the bedroom which we didn't like. The cupboards were too high to use and the bedside light switches were difficult to reach There were no hooks or shelves in the bathroom and only one shelf in the bedroom beside the basin, not ideal for two females.
The breakfast was poor. Coffee jugs were left on the tables when breakfast started, the fruit salad was tinned and there were very few serving staff to help. There are so many coffee shops around that it is better to eat out. I can recommend The Circus, a few minutes away where a superior breakfast costs a third of the hotel price.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank nuala70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 7 August 2014
Dear nuala,

Thank you for your feedback - I am sorry to hear that you did not like our design and did not feel comfortable in our rooms. We would be happy to welcome you again once you are in Berlin and check, if we do have another categroy for you which better fits your taste.
In regards to our breakfast buffet I will talk to the person responsable to make sure enough staff is around so you and the other guests may not have a bad experience again.

I wish you all the best,

Corinna Schuster
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
UK
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 5 August 2014 via mobile

Stayed here for a second leg of our week long trip. This area is full to the brim of bars, restaurants and places to go. Well connected by public transport, good WiFi and a lovely roof top bar. Especially enjoyed the Foosball. Rooms are small but the hotel offers a good and stylish base at a reasonable price and the staff are really friendly.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank kitdeluca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 7 August 2014
Dear kitdeluca,

Thank you for your kind feedback - I am happy to hear that you enjoyed staying with us and that you had a good time in Berlin.

I am looking forward to welcoming you soon again.

All the best,

Corinna Schuster
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 August 2014 via mobile

Nice hotel with modern but small rooms. Too bad you cannot diner or lunch in the hotel and that there's no pool but it has a nice rooftop/terras with expensive cocktails :D. Good service and location. A bit noisy outside due to maintance in the street.

Stayed September 2013, travelled as a couple
Helpful?
Thank Ben V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 5 August 2014
Dear Ben V,

Thank your for your feedback - I am happy you enjoyed your stay with us. If you are interested in lunch or dinner during your next stay, just let us know and we book a beautiful table for you at our MANI Restaurant just around the corner, where you may experience a culinary trip from Tel Aviv to Paris.

All the best,

Corinna Schuster
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

This is a lovely hotel, situated in our favourite part of Berlin. We were there for our wedding anniversary and emailed in advance asking for a quiet room and they were kind enough to put us in an apartment on the 5th floor. It was very quiet even if you wanted a lie in after a very late night in the clubs. We didn't notice the smoke that others have complained about and the free wifi worked perfectly on our ipad. The breakfast was nice too and served for most of the morning which suits both early and late risers. The best thing about this place though is its perfect location. There are really nice bars and restaurants nearby and it's close to the underground if you need it (though we walked everywhere). Am really glad we chose to stay here and we will definitely be back.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Anna186394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 4 August 2014
Dear Anna186394,

Thank you for your positive feedback - I am delighted you enjoyed staying with us and that we could be part of a all around nice time and memory of your wedding anniversary.

I am looking forward to welcoming you soon again.
Best wishes,

Corinna Schuster
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

The room was clean and very up to date. The beds were very comfy and the staff at the front desk were very knowledgeable. The location of the hotel was superb, being nice and close to many great restaurants, close to the metro station to travel anywhere in town. Only complaint was the hallway smelled of smoke, but our room did not so it did not bother enough to drop a star. Lastly, the hotel price was awesome, costing us only $84 CAD a night. Thanks for the wonderful stay.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 4 August 2014
Dear Scott S,

Thank you so much for your kind note - I am happy to hear that you enjoyed staying with us. IN regards to the hallways smelling of smoke I already checked on it and found the challenge and a possibility to solve this problem.

I wish you all the best and I am looking forward to welcoming you soon again.

Corinna Schuster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, NSW
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 August 2014 via mobile

I stayed here for 3 nights with my brother and Mum. The hotel is situated just 3 mins walk from Rosenthaler Platz underground tram stop which is only 2 stops from Alexanderplatz (the main tram/train hub). All tourist attractions were within easy reach by tram. We got a 72 hour train/tram pass for €27 each from the tourist info centre at Schonefeld Airport which was brilliant and covered all of Berlin. The hotel is clean, modern and gives a sense of style without being snooty. The staff are amazing, always smiling and happy to help with any enquiry. The only downside was that I was sharing a twin room with my brother and given the very open plan layout of the rooms, one of us had to leave the room whilst the other showered. Despite this however, I would still stay here again and recommend the Amano highly because everything else was faultless!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 92716173905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 4 August 2014
Dear 92716173905,

Thank you for your kind feedback - I am more than happy to hear that you enjoyed staying with us and will pass your note to my employees. In regards to the bathroom - just let us know about your next stay and we will be delighted to book another room for your where the bathroom situation is more intimate.

All the best,

Corinna Schuster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
156 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

We stayed here for three nights, it is a very nice hotel, close to station and a short walk to good restaurants and cafes, clean, very helpful and friendly staff, breakfast was great with enough variety, value of money,

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieCloggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corinna S, Manager at Hotel AMANO, responded to this review, 30 July 2014
Dear AussieCloggi,

Thank you for your kind feedback. I am happy to hear that you enjoyed staying with us and I am looking forward to welcoming you soon again.

Best wishes,

Corinna Schuster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel AMANO

Property: Hotel AMANO
Address: Auguststrasse 43 | junction Rosenthaler Strasse, 10119 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #85 of 634 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel AMANO 3*
Number of rooms: 163
Official Description (provided by the hotel):
The Hotel AMANO is situated in the cultural heart of Berlin, between Rosenthaler Platz and Hackesche Hoefe. The hotel, built in 2009, has 163 rooms and fully serviced apartments designed in a contemporary style with high quality furnishings and parquet flooring. Not just the stylish rooms but also the unique services, featuring bicycle hire, pedestrian navigation systems or iPods offering walking tours, will make your stay in the AMANO a special experience. The AMANO rooftop conference rooms, available in five different sizes and connected by a surrounding roof terrace, will also be of interest to business customers. In addition, the AMANO Bar, situated on the ground floor, is a key venue for Berlin's night life. This is where the art of cocktails is practised to its extreme! In the summer months, the roof terrace with its fantastic view of the Berlin skyline is an inviting place for evening drinks. ... more   less 
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