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“Great Service”

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Adina Apartment Hotel Berlin Mitte
Ranked #19 of 634 Hotels in Berlin
Certificate of Excellence
Melbourne, Australia
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Service”
Reviewed 30 April 2014

My 13 yr old daughter and I stayed at the Adina during Easter . The service was really good - after flying from Australia and arriving in the morning they managed to get us in a room straight away. The room was spacious and very modern with a kitchenette and had a great balcony with a lovely view of the skyline of Berlin. The location was a it further from the station then I thought - probably a 10 min walk with bags - but once you were orientated it was a handy location - and taxis are pretty cheap in Berlin anyway.

Room Tip: Request a room on the top floor for a bigger balcony and great view
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KathrynCruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHBSchmid, Manager at Adina Apartment Hotel Berlin Mitte, responded to this review, 3 May 2014
Dear KathrynCruise,
Thank you so much for your wonderful review and score. We are delighted to read that you and your daughter had a wonderful stay with us. The team will be delighted regarding your comments. We look forward to welcoming you back.
Kind regards
Katharina Heinrich & Team
Assistant Manager
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2,355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Derby, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 April 2014

We stayed here over Easter weekend for 4 nights - plenty of time to explore beautiful Berlin. The hotel is very clean and modern. Room was well equipped with a kitchenette and lovely bathroom. The shower did leave the bathroom floor wet, due to screen design. The TV had a few English channels - all News which was disappointing. Wifi had to be paid for but reception would give you a code that lasted an hour, seems pointless as they would give you as many as you wanted. In this day and age unlimited Wifi should be provided free of charge. The bar/restaurant was also lovely and happy hour (5-7) cocktails are 5.50, wine & beer half price, food looked & smelt great although we didnt eat.

Hotel is in a great location, close to transport links and the national history museum is across the road. 5 minute walk to supermarket & bakery at the end of the street. Only a 15 minute walk down to Brandenburg Gate. Staff are all very friendly. A great hotel at a great price.

Only faults with this hotel could be easily fixed by them and are nothing that would ruin your break. We were so busy exploring Berlin that we never had chance to use the spa, but it looked nice!

Tips: Beware accommodation tax - an additional 5% paid at the end of trip to government via hotel.

Look into buying "Welcome to Berlin card" from airport - prices vary but gives you free travel on all transport and money off certain attractions/bars/restaurants.

Get bus 128 from outside airport and then change onto U6 at Kurt-Schumacher-Platz - get off at Naturkundemuseum - 2 min walk from hotel & only takes 25 mins.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nurse_Techy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHBSchmid, Manager at Adina Apartment Hotel Berlin Mitte, responded to this review, 30 April 2014
Dear Nurse_Techy,

Thank you so much for taking the time to provide us with your feedback.

We are delighted to hear that your visit to Berlin was such a great experience. We are all very happy to see that you have found our hotel to be comfortable and well positioned and that you have enjoyed your stay. I am also really happy that you have found our bar/restaurant lovely. I will certainly pass your comments to all our team members concerned. Regarding the internet, it is still very common in Germany to charge for the internet and our prices for the in room use are reasonable compared to other competitors. We also provide high internet bandwidth. WiFi in our lobby and restaurant is free of charge as well as the provided computer.

Please rest assure that your feedback is of the highest value to us.

On behalf of the team and myself, we look forward to welcoming you back to Adina Apartment Hotel Hauptbahnhof on your next visit Berlin.

With kind reagards

Sinaida Schmid | General Manager
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Birmingham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2014 via mobile

3 nights in good sized apartment. All basic necessities and friendly staff - very good vfm! Close to central station and underground - once you find them! 5 min walk to supermarket and 15 min walk to Brandenburg Gate. Hotel is located to the NW of Central Berlin and will cost just under 20 euros from Tegal Airport (no rail connection and bus us only alternative)

Stayed April 2014, travelled as a couple
Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHBSchmid, Manager at Adina Apartment Hotel Berlin Mitte, responded to this review, 30 April 2014
Dear Stephen B,

Thank you for posting the comments regarding your recent stay at the Adina Apartment Hotel Berlin Hauptbahnhof.

I appreciate the time you have taken to provide us with your feedback and recommendations. We are all very happy to see that you have found our hotel to be comfortable for your mini- leisure break. Your feedback is of the highest value to us!

We are looking forward to welcoming you back soon.

With kind regards

Sinaida Schmid | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 April 2014

Had a very nice at this hotel for 3 nights recently.
The location is excellent, with a quick taxi ride from the airport on arrival, an easy walk to the river and lots of tourist sites during our stay, followed by a 5 minute walk to the train station on departure.
Check in and check out was very quick and easy and the bar was good for a late night beer too, with excellent service. Didn't go for the breakfast option, which felt expensive in comparison to everything else.
The room was modern, large and very well equipped with everything you'd need, including kitchenette & sofa on top of the usual expected facilities.
The price tag of £70 a night provided excellent value for the standard of the hotel and I would definitely recommend for a Berlin city break.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oxnath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHBSchmid, Manager at Adina Apartment Hotel Berlin Mitte, responded to this review, 30 April 2014
Dear Oxnath,

Thank you so much for taking the time to provide us with some wonderful feedback regarding your recent stay with us.

We are thrilled that you found our location excellent and the apartment to be modern and well equipped. The team and I will be very happy to welcome you at the hotel again and will endeavour to ensure that your next visit will be as enjoyable as the one that you have described above.

Warm Regards

Sinaida Schmid
General Manager | Adina Apartment Hotel Berlin Hauptbahnhof
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Kent, Connecticut
Level Contributor
230 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 21 April 2014

Returning to Berlin after a few years, we returned to this hotel. Even better than the first visit. Great staff, spacious comfortable rooms, outstanding location and very adequate spa with sauna and pool.

Room Tip: ask for a room facing the inner court yard.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHBSchmid, Manager at Adina Apartment Hotel Berlin Mitte, responded to this review, 30 April 2014
Dear Joseph310,

Thank you for your short but wonderful feedback regarding your recent stay with us.

We are thrilled that once again you found the apartment to be spacious and comfortable. Our return guests are a good measure of satisfaction and consistency to our services and product!
We will be very happy to welcome you at the hotel again and will endeavour to ensure that your next visit will be as enjoyable as the others.

Warm regards

Sinaida Schmid | Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
119 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 20 April 2014

Pros
-Spacious apartments. New brand new. Clean and spotless.
-Cooling and heating work very well
-Great service. One of the german front desk staff speaks chinese!
-Good location, 5 minute walk to central station
-There is a restaurant and bakery co-located in the same block.
-There is a indoor pool

Cons
-It's just like other apartments and is not very unique. But this is not really a flaw.

It's a great hotel.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sea2skyaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABHBSchmid, Manager at Adina Apartment Hotel Berlin Mitte, responded to this review, 30 April 2014
Dear sea2skyaus,

Thank you for posting the comments regarding your recent stay at the Adina Apartment Hotel Hauptbahnhof. I appreciate the time you have taken to provide us and fellow travellers with your great feedback and pictures.

We are looking forward to welcoming you back soon.

Many Thanks & warm regards

Sinaida Schmid | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Berlin Mitte

Property: Adina Apartment Hotel Berlin Mitte
Address: Platz vor dem Neuen Tor 6, 10115 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 634 Hotels in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Adina Apartment Hotel Berlin Mitte 4*
Number of rooms: 139
Official Description (provided by the hotel):
Just a 20 minute drive from Berlin Tegel Airport, Adina Apartment Hotel Berlin Mitte is a 4-star hotel boasting an indoor pool, gym and air-conditioned apartments with a modern design. It is beside Berlin’s Natural History Museum and only a 10-minute walk from Berlin Central Station. Naturkundemuseum Underground Station is a 4-minute walk away, providing a direct connection to Checkpoint Charlie. On site private car parking is available for guests. The hotel's restaurant Alto is open for breakfast, lunch and dinner serving light snacks, breakfast buffets and a large selection of wines. Adina’s courtyard terrace is open in warm weather. ... more   less 
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