Everything is relative - and in the case of the Cosmo Hotel, in another city this rating could have been a 4 or 5. But Berlin is flush with great hotels that are pretty well priced. I chose Cosmo on a recommendation and as the subject says, it was okay.
The rooms are beautiful and super clean though the shower seems to have that steady hot water problem usually found in tiny SE Asian hotels with limited plumbing technology - moving from luke-warm to skin scorching hot. And the design is obviously for looks instead of function.
The staff are pleasant enough but their local knowledge is significantly overstated on their website: "The COSMO concierge is your connection to the local scene and recommends to you the hottest restaurants, bars and clubs in town." When I asked for a recommendation for lunch I was told simply to walk down to the square down the street. When asked about a place serving good beer and sausages I was directed to the supremely touristy Bavarian restaurant Maximilians when the supremely terrific Das Meisterstück is only 400 meters from the hotel.
At one point while I was gathering my things in my room to leave a man simply walked right in. Surprised he said "Oh, check stock of bar?" I said, "Sure." and he proceeded to do his work and leave the room. I shortly followed him out and overheard him joking with his workmate about what had transpired, even mocking my "sure" response. Not sure if it is the standard habit of employees to walk into guests rooms without knocking or not bother apologising but it was a nice representation of the service here - efficient, though not friendly.
The location is indeed central as they say on the site. But Spittelmarkt itself has absolutely nothing going for it and you'll need to get away from the hotel to feel any form of exciement about Berlin - a city that is quite easy to get excited about.
For €150 +/- there are lots of great options in Berlin. Personally, I'd choose another next time.
- Official Description (provided by the hotel):
- Cosmo Hotel Berlin Mitte is a newly opened member of Design Hotels TM. It is the perfect urban retreat for travelers who appreciate individualized style, design and hospitality. It caters for business and leisure travelers alike.Located between Alexander Platz and Potsdamer Platz and Friedrichstrasse. The underground station U2 Spittelmarkt is in front of the hotel.At the Cosmo, the guest experience is all about comfort and convenience. ... more less
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