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“Good hotel, idiotic internet policy” 3 of 5 bubbles
Review of Adina Apartment Hotel Berlin Hackescher Markt

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Adina Apartment Hotel Berlin Hackescher Markt
Ranked #8 of 633 Hotels in Berlin
Certificate of Excellence
Jyvaskyla, Finland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good hotel, idiotic internet policy”
3 of 5 bubbles Reviewed 6 August 2014

Good and clean hotel with a good location in the Mitte area. S-Bahn station Hackescher Markt is located about 100m from the hotel. Rooms are very spacious and really clean, beds are comfortable and the kitchen is well equipped. The staff were really friendly and helpful as well.

The only minus side is the really idiotic internet policy. The wifi is free only in the lobby area and you have only 30 mins of free wifi time in the room. This means you have to purchase vouchers in order to use your wireless devices in your room.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Onion_Knight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, 15 August 2014
Dear Onion_Kni, many thanks for your nice review on the hotel and team. Regarding the wifi you can easely get Wifi in the room, but yes we charge it. But you can divide the period of time you bought over several days, which is really comfortable. Kind regards Annette Jost
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3,279 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (395)
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Salisbury, England
Level Contributor
370 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

Great location, friendly helpful staff, well appointed comfortable rooms. Second visit in 8 months and now would stay nowhere else in the city. Didn't eat breakfast in the hotel, as it ended too early for us to make it and was also 19 euro, if not prebooked, which on the face of it seemed very expensive. locally there are a couple of cafes for a cheaper alternative.

Stayed August 2014
Helpful?
1 Thank Karen90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, 15 August 2014
Dear Karen90, what a nice statement. Thanks a lot for it. Great to read that after a second stay with us, you are posting such a beautiful statement. If you pre-book the breakfast is just 15,00 EUR, which is really fair for the variety we offer. Looking forward to your next stay with us. Kind regards Annette Jost
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Chicago
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

On our recent trip to Europe we stayed at the Adina Hotel at Hakerscher Market.
My family was willing to forgo the rest of the trip to stay at this hotel. It was marvelous. New, large apartments with high end appliances large rooms, comfortable beds, and a bar to serve perfectly made cocktails by Tariq, the bartender. The hotel is located next to one of the nicest restaurant and beer garden locations in all of Berlin. It was reasonably priced and around the corner from a grocery store. I would not think of staying any where else.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jjhuckleberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, 11 August 2014
Dear jjhuckleb, what a fantastic review. I am sorry to read that your family was not interested in travelling anywhere further, but I think we could provide you with a decent alternative. Glad to see that Tarek made the right cocktails, which you enjoyed during your stay. I hope we can welcome you soon again. Kind regards Annette Jost
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We recently stayed at this hotel after all the rave reviews on Trip Advisor and can confirm that it lived up to the high expectations that we had for it. The location is perfect and the rooms are clean and comfortable.

The only small gripe we would have is a couple of the reception staff seemed a little grumpy. However, this didn't really affect our overall view of the hotel.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brooke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, 11 August 2014
Dear Brooke C, great to read that you can confirm the previous reviews. I am sorry, if my team did not always approach you with a smile, but they try hard to improve that. Looking forward to your next stay with us. Kind regards Annette Jost
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Lima
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Close to Hackescher market S bahn and a small market to buy food and drinks. Alexander platz within 3 block walk, as well as the cathedral and the museum island.
A little surprized when we arrived with 5 people, the room said 5 occupants, but we were told that the 5th had to pay extra.
Staff was very helpfull, washer and dryer were a plus for a long family vacation and the apartment we got, with 2 rooms, was spacious and well distributed.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank msalazardc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, 11 August 2014
Dear msalazard, many thanks for your short positive feedback. I really appreciate that you took the time to write that short note. I hope we can welcome you back one day. Kind regards Annette Jost
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London, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We stayed here for 3 nights and I have to say this is one of the best hotels I have stayed in. The room was large, clean comfortable and very quiet. There is air conditioning and a little 'kitchenette' including a decent sized fridge and microwave which was very useful for us. Everything was comfortable and the service was excellent. The location is good too, just behind you there is a square with a number of restaurants all quite lively (if slightly expensive) and it is a good base from which to explore Berlin. You can get the TXL bus all the way from Tegal airport to Spandauer street in approx 30 mins with a short walk to the hotel and Alexander Platz train station is very close. The only negative I could think of is no free WiFi in the room (reception only) but this didnt really bother us. Overall highly recommended.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ajost, General Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this review, 11 August 2014
Dear Tim L, what a fantastic comment. It sounds you really enjoyed staying with us, starting from the size and equipment of the apartment and the location. Many thanks for your recommendation and we hope to welcome you soon again. Kind regards Annette Jost
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Swansea, United Kingdom
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 4 August 2014 via mobile

Just returned from a four night stay at the Adina . It has been one of the best hotels we have stayed in . Wonderful location , walking distance to alexanderplatz , the river and lovely bars & restaurants . The staff were excellent both on reception and the 2 young girls at breakfast ( which was very good as well ). We had the BBQ at the hotel one evening . It was superb we even tried kangaroo kebabs ! The room was very nice with v comfortable bed & pillows . Good shower and a kitchen area . Very quiet . Housekeeping was faultless . I would have given a 5 but the wifi service lets the hotel down slightly . It is only available in the lobby & they have a system where u have to collect a slip of paper from reception for a code that lasts an hour . A bit of a nuisance to be honest especially if there is a queue. Surely in this day and age they can provide wifi in the rooms ?! Anyway apart from that I can highly recommend this hotel and would love to return one day

Stayed August 2014
Helpful?
1 Thank sybiltheswan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Berlin Hackescher Markt

Property: Adina Apartment Hotel Berlin Hackescher Markt
Address: An der Spandauer Bruecke 11, 10178 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #8 of 633 Hotels in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Adina Apartment Hotel Berlin Hackescher Markt 4*
Number of rooms: 145
Official Description (provided by the hotel):
Adina Apartment Hotel Berlin Hackescher Markt is situated right in the heart of the historic Mitte district, close to Berlins famous Hackesche Hofe area which boasts ancient courtyards and an exciting selection of shops, restaurants and theatres. Other nearby attractions include Red Town Hall, the Berlin Cathedral, Boulevard Unter den Linden, Alexanderplatz and Staatsoper Unter den Linden. The underground and tram are located just minutes walk from the hotel. Berlin Tegel Airport is 25 minutes and Berlin Schoenefeld Airport 40 minutes away by car. ... more   less 
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